SUMMARY

• Subject Matter Expert in Administration & Development of Salesforce CRM
• Experienced in Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, and Cloud craze
• Have performed timely delivery of technology and software solutions for the organizations
• Have provided designing alternatives and best practices by contributing in design sessions
• Well versed in Data integration via APIs
• Implemented security and sharing rules at object, field, and record level for different users at different levels within an organization. Also created various profiles and configured the permissions based on the organizational hierarchy.
• Worked on the design of custom objects, custom tabs, custom fields, custom button, email services, custom settings, custom reports, and report folders, report extractions to various formats, design of visual force pages, dashboards and various other components as per the client and application requirements.
• Created the validation rules, approval process, and workflows for automated lead routing, lead escalation and email alerts.
• Hands on experience of configuring Cloud craze components
• Experienced in Catalogue configuration, Storefront Configuration, Product Configuration, Cart and wish list configuration.
• Hands on experience on implementing constraint rules, price matrix and Price rule sets, promotions, localization etc.
• Designed various webpages in visual force for functional needs within Salesforce.
• Designed and developed apex triggers for various functional needs in the application.
• Involved in unit testing and test coverage for triggers.
• Worked on HTML, JavaScript, Ajax, and JSON.
• Experienced in importing and exporting data in salesforce.com from legacy system via data loader.
• Experience working with Force.com IDE, Data Loader, Import Wizard and salesforce.com Sandbox environments.
• Excellent team player, self - motivated, quick learner with good communication skills and trouble-shooting capabilities.
• Proficient in writing SOQL queries
• Proficient with Agile Methodology
• Worked on JIRA and Confluence, by working closely with the Scrum Masters, and attending Scrum sessions
• Implemented quality assurance best practices
• Developed and optimized business processes
• Coordinated with the business to understand the business and structure and resolve the issues.
• Setup, maintain and optimize Email marketing campaign utilizing Exact Target/Salesforce Marketing Cloud.
• Work with Asset Management marketing team, internal staff and production team to plan and execute development cycle

TECHNICAL SKILLS

Languages: APEX, C#

Web Technologies: Visual force, JavaScript, HTML, CSS

RDBMS: SOQL

CRM Technologies: SalesForce.com

Force.com Tools/Editors: Apex Data Loader, Force.com IDE, Workbench

PROFESSIONAL EXPERIENCE

Confidential, Antonito, CO

Sr. Salesforce Developer/Consultant

Responsibilities:

• Performed integration from third party system both ways, getting the data and moving the data to Salesforce
• Worked with REST APIs and integration with external system
• Worked on Javascript remoting along with HTML pages with Lightning design system
• Worked on SOQL and SOSL queries
• Worked on Visualforce pages for searching the data within Salesforce
• Worked on refactoring of the old code and making it fall into best practices
• Designed a particular framework to record the errors within Salesforce
• Participated and lead the client discussions and client working sessions
• Hands on experience of configuring Cloud craze components
• Experienced in Catalogue configuration, Storefront Configuration, Product Configuration, Cart and wish list configuration.
• Hands on experience on implementing constraint rules, price matrix and Price rule sets, promotions, localization etc.
• Used lightning design systems to make Visualforce pages as per the lightning UI
• Created lightning component for Docusgin for electronic sending of the document
• Worked on Intelij, illuminated cloud, Gitlab for Version control, Backup, and moving of the data from different sandboxes and orgs
• Worked on communities to expose Omniscripts via guest site profile
• Setup live agent and omnichannel for case tracking
• Created and managed Apex Classes, Triggers, Web Hooks, and Visualforce pages
• Worked on JIRA and Confluence, by working closely with the Scrum Masters and attending the Scrum sessions
• Coordinated with the business to understand the business and structure and resolve the issues.
• Setup, maintain and optimize Email marketing campaign utilizing Exact Target/Salesforce Marketing Cloud.
• Work with Asset Management marketing team, internal staff and production team to plan and execute development cycle.

Confidential, Antonito, CO

Salesforce Consultant

Responsibilities:

• Performed integration applying REST/SOAP APIs between PeopleSoft and SalesForce.
• Created Apex Classes, Test Classes
• Unit testing and test coverage for triggers.
• Created workflow rules and custom approval process through code, tasks, and email alerts to suit the needs of the application.
• Created email services to approve or reject the deal.
• Creation of custom fields, objects, and process builder
• Worked on Javascript remoting along with HTML pages with Lightning design system
• Worked on SOQL and SOSL querries
• Worked on Visualforce pages for searching the data within Salesforce

Confidential

Developer/Admin

Responsibilities:

• Analyzed requirements and was involved in the development for all modules.
• Interacted with the client to gather requirements.
• Worked on Governor Limits to maintain the code and data quality
• Customized different page layouts and assigned them for different profile users.
• Created workflow rules and custom approval process through code, tasks, and email alerts to suit the needs of the application.
• Created email services to approve or reject the deal.
• Scheduled the reports and dashboards for management and department heads based on the requirement.
• Designed and developed Apex program, Apex triggers for various functional needs in the application.
• Unit testing and test coverage for triggers.
• Performed integration applying REST/SOAP APIs between PeopleSoft and SalesForce.
• Used third party tools such as Informatica, Jitterbit.