SUMMARY

• Skilled professional with proven track record of over 10 years as a Business Systems Analyst in the financial industry.
• Excellent Analytical skills to understand the business process and Functionality, Requirements and to translate them to system requirement specifications. Developing functional specifications for business process refinement and automation, data modeling, system Architecture, conducting feasibility studies, scope.
• Proficiency with Rational Enterprise Suite (RequisitePro, Rational Rose, ClearCase, ClearQuest) in support of the RUP methodology.
• Created MS Sharepoint 2010 and 2013 Lists, List settings, Content Types, Custom Content Types, Navigation Structures and Hierarchies.
• Good understanding of different business processes used by credit card companies including but not limited to developing offer population, soliciting customer, defining and building product, accepting and processing payment, servicing customer.
• MS Sharepoint 2010 and 2013 implementation of Team Site Solutions, Personal Work Space, Search and Site templates.
• Proficient in technical writing, documentation, oral presentation and delivery. Strong problem solving and analytical skills with a high learning acumen to adapt to new technologies.
• Experience in Software Analysis & Design, Gathering Functional and Business Requirements, Specifications, User Interface Specifications, Technical Design, Test Cases and Test Plans.
• Managed User stories and Sprints using MS Team Foundation Server (TFS).
• Extensive experience with Business Process Modeling and Business Re - Engineering.
• Experience working with business users as well as senior management.
• Extensively written requirements for creating forms, pages, web part pages, calendars, tasks, issue tracking, etc using MS Sharepoint 2010 and 2013.
• Experience developing project plans, schedules, and estimates -MS Project /Office proficient.
• Adept at identifying risks and producing mitigation plans
• Experience in Banking, Financial, Information Technology, and Manufacturing environment.
• Expert in user interface designing and creating screenshots using wire frames and comps, and expert in using tools like MS Project and MS Visio.
• Strong Knowledge of UML, RUP, Rational Suite including Rational Rose, RequisitePro etc.
• In-depth knowledge of creating Use Case, Activity, logical, component and deployment views with Rational tools to extract business process flows and workflows thereby helping development and quality assurance teams in understanding the requirements.
• Strong Knowledge of Business Intelligence, Data Warehousing and Business Architecture.
• Experience in conducting GAP analysis, User Acceptance Testing (UAT), SWOT analysis, Cost benefit analysis and ROI analysis.
• Detail oriented, quick learner, good listener with strong problem solving skills.
• Team player with Project Management and Leadership skills. Enjoy working in a team environment and accomplishing goals as a team while meeting deadlines.
• Excellent verbal and written communications skills, self-starter, and the ability to manage multiple and varied tasks simultaneously in a dynamic, team environment

TECHNICAL SKILLS

Databases: MS Access, MS SQL Server 7.0, My SQL

Automation tools: WinRunner, LoadRunner, and Rational Suite.

Defect Tracking tools: Rational Clear Quest, Test Director and Mercury Quality Center

Modeling tools: UML, Rational Rose, MS Visio, Rational RequisitePro

BI Tools: Crystal Reports, Business Objects.

Programming: C, SQL, Java, VB, TSL, SQABasic.

Operating Systems: UNIX, Windows NT/95/98/2000 & XP

MS Office Tools: Ms-Excel, Power Point, Word, MS-Access

Database Tools: DB Visualizer, TOAD.

PROFESSIONAL EXPERIENCE

Confidential

Sr. Business System Consultant

Responsibilities:

• Worked as an expert and visionary in providing strategic business solutions to enterprise-wide technology initiatives.
• Acted as a liaison between client area and technical organization by planning, conducting, and directing the analysis of the most complex, strategic, corporate-wide business problems to be solved with automated systems.
• Provided technical expertise in identifying, evaluating, and developing systems and procedures that are cost effective and meet business requirements.
• Applied knowledge of industry trends and technology to drive organizational change and position Confidential for the future.
• Worked with user groups to provide training, resolve questions, assess user needs, and recommend changes.
• Participated in transforming strategic enterprise architecture and design principles into specific system requirements and specifications.
• Actively participated in systems testing.
• Acted as the highest-level internal consultant within technology and business groups by re-engineering technical processes for greater efficiencies with significant impact to the business.
• Served as a mentor to less experienced staff
• Writing user stories in Jira for OBIEE/Oracle BI & Tableau
• Prepared process flows, documentation, and user guides for Cornerstone application
• Developed SQL queries to validate OBIEE dashboard and reports against the requirements
• Prepared test cases, test scripts and participated in UAT validation
• Interacted with Business users for gathering reporting requirements for various dashboards and reports
• Followed the Compliance and quality procedures using Customer Due Diligence, BSA/AML, KYC methodologies
• Creating and tracking defects in HP ALM tool
• Conducted Peer review sessions with team after drafting requirements
• Prepared mockups for the requirements with the help of UI/UX team
• Participated in Jira story refinement sessions, final BRD review sessions, JAD sessions & FSD sessions
• Participated in requirement jam sessions with Technology and QA teams for clarification on the requirements drafted
• Supported QA & Technology teams in testing during UAT & Production releases
• Prepared all the required project documentation for every dashboard in the reporting solution
• Updated Quick Reference Guide (QRG) on regular intervals for documenting new changes/features
• Completed various Compliance trainings/assessments

Confidential

Sr.Business Systems Analyst/ SME

Responsibilities:

• Lead project design, understand and provide analytical and technical perspective to the business, project teams, external groups and quality teams to ensure all SDLC requirements are met.
• Both Agile and RUP (Rational Unified Process) methods are followed, Agile used mostly for projects done in phases, to manage SDLC process.
• Created MS Sharepoint 2013 custom templates for Teamsite, Blogs, Wiki’s, Publishing, Publishing with workflows, Record Center and MY Site sites.
• Working Knowledge and understanding of MS Sharepoint 2013 Profiles, Personal Work Spaces, OneNote, web apps (online MS apps) and One drive
• Created and updated Business Requirement documents and Functional Requirement documents.
• Created Process Flow diagrams using Microsoft Visio.
• Managed Project Milestones through the entirety of the SDLC process.
• Assisted the Project Manager and QA Team, coordinating between team members according to the business requirements.
• Complete understanding of Site and Site Settings in MS Sharepoint 2013.
• Conduct JAD (Joint Application Development) sessions with business users to identify area where the legacy systems needed change and implemented the changes and subsequently worked with developers to implement the changes.
• Created Reports using Metalogix Control Point, good Understanding of Permissions, Auditing, Reporting and Governance policies using Control Point Administration Toolfor MS Sharepoint 2013.
• Build Platform features, user stories, and maintain backlog with priorities, using Rally and JIRA platforms; Drive HLD, Low Level, and Integration (SOAP, REST, JSON, XML etc) Designs
• Understand and articulate business requirements from user interviews or JAD sessions and then derive FRS (Functional Requirement Specifications) based on the BRD/ URS (User Requirement Specification). Some instances also create MD (Minor Development Requirement Documents) for minor or fast track projects.
• Created UML diagrams such as Use Case Diagrams, Activity Diagrams, Data-Flow Diagrams using Rational Rose and MS Visio to define the Business Process and Data Process model.
• Use MS Project 2003 for managing schedules, resources and collaboration.
• Manage changes to baseline requirements through Virtual Change Control system via Lotus Notes.
• Assist project manager in creating project plans, project estimations, project tracking and create status reports using PTS (Project Tracking System).
• Use Crystal Reports to create customized reports to ensure clear understanding for the BU (Business Unit) on the final product.
• Adhere to Confidential amp;T policies, governance, company standards and guidelines in all the activities owned using MS Sharepoint 2013.

Environment: Agile Process, RUP, Virtual Change Control system, Lotus notes, MS- Project, MS- Visio, MS-Office, Windows NT/2000/Vista, Rational Clear Quest, Crystal Reports, Teradata SQL.

Confidential, Minneapolis, MN

SystemsData Analyst

Responsibilities:

• Identified and validated high potential business opportunities for stakeholders and developed customized business strategies that are aligned with corporate strategic objectives.
• Designed workflows using MS Sharepoint Designerand allocated permissions within MS Sharepoint 2010.
• Proficient in Normalization (1NF/2NF/3NF) /De-normalization techniques in relational/dimensional database environments.
• Extensive work experience in Entity-Relationship diagrams, Dimensional Modeling (Star Schema/ Snowflake Schema) and Data Warehousing.
• Managed User stories and Sprints using MS Team Foundation Server (TFS).
• UtilizedRational ReqProas a user to analyze the business requirements and created test plans, test cases and test strategy using Rational Test Manager.
• Investigated and identified requirements via process flows, use cases, interviewing, and determining present state.
• Communicated with Subject Matter Experts to define system requirements.
• Analyzed requirements to determine clarity while resolving inconsistency, ambiguity, and contradictions.
• Documented requirements and process specifications.
• Designed and wrote technical documentation with the awareness of the supported business functions and corresponding technical strategy benefits, risks and cost that impact the business; exceed daily quotas.
• Performed unit testing to confirm accuracy, quality, and completion as determined by the established requirements.
• Actively involved in validating the requirements and applying the RUP framework throughout the SDLC. Propose process improvements to documentation and technical writing procedures.
• Defined and performed the Test strategies and associated scripts for the verification and validation of all defined business requirements and associated functionality
• Reviewed and analyzed the Use cases and come up with System design and Test plan Templates
• Created business process workflow diagrams (Activity diagrams) in Rational Rose.
• Developed prototype of new information processing application. Facilitated collection of functional requirements from system users and preparation of business requirement documents using Rational Requisite Pro.
• Used BEA (BPM Tool) to map Process flows and migrated Visio Process flows into BEA Tool.
• Worked as an Interface between the users and the different teams involved in the application development for the better understanding of the business and IT processes.
• Involved in Incident Reporting and Change Control procedures using Clear Quest and reports to track process of repairs and determine the current quality of the application
• Performed and co-coordinated the System testing, regression testing of various builds during integration, performance and User acceptance testing using Rational Test Suite

Environment: Rational Unified Process, Rational Rose, Rational Requisite Pro, Clear Quest, ClearCase, Rational Robot, MS- Project, MS-Visio, MS-Office, Oracle Financial Applications, Teradata, Windows NT/2000