SUMMARY

• Certified scrum master with three years of experience supporting teams and companies to deliver valuable product to their end users and customers using the Agile mindset.
• Lead the adoption of scrum best practices by incessantly guiding teams to accept empiricism and agile pillars to inspect and adapt as they proceed.
• A professional facilitator who ensures better cross - team communication is enacted and encourages a great working environment that promotes collective problem solving.
• A lover of creativity and self-organization in teams by encouraging them to take responsibility, drive events, think out of the box and continually improve.
• I endeavor to facilitate team’s decision and won’t rest until my team impediments are resolved.

PROFESSIONAL EXPERIENCE

Confidential

Scrum Master

Responsibilities:

• Presents data during PI planning events for various teams before Scrum of Scrums event
• Works closely with offshore teams in order to ensure great communication between DevOps team and Product Owner
• Periodically refines the Jira backlog during the sprint in order to keep track of prioritized features in order to present working software during the System demo
• Leads Off-shore Virtual Assistant customer service team using Agile techniques and the iterative process
• Support multiple scrum teams in continuously delivering innovative offerings in products we deliver to our existing customers utilizing the scrum framework
• Acts as the team facilitator while I continuously engage in challenging the old norms of development to improve performance in the areas of quality, predictability, flow and velocity
• Facilitated weekly coaching sessions for Scrum team in order to assist with the Agile transformation of various scrum teams

Confidential

Scrum Master

Responsibilities:

• Pays close attention by being observant to identify risks and issues early and calls required attention to it to resolve or strategize mitigating measures before it escalates
• Provided research on retrieving data for sprint planning of finance and mortgage lending projects
• Maintains the lifecycle of the scrum events by presenting KPI’s and burndown chart data during sprint retrospectives.
• Supports the product owner with relevant metrics to help articulate progress shared with both internal and external stakeholders which aids predictability
• Presented data pertaining to financial budget of deliverables as they effect features for upcoming sprints
• Sustaining a team’s rhythm and pace is the key to maintaining an energized yet focused work balance. Ensuring the team uses their historical velocity/capacity to agree sprint volume of work with courage to take on a bit more as a challenge to do better
• Work balance fulfillment also helps to improve team member’s morale. Periodic catchup with team members to understand their drive, motivation, career growth/agile learning path in order to support them to actualize these.
• Helps the team embrace SAFe Core values, adopt and apply SAFe principles as well as implement SAFe practices.
• Coordinates inter team cooperation and helps the team operate well on the Agile Release train.
• Facilitates scrum of scrums (SoS) meeting during PI planning event, for representatives of multiple teams working to deliver same product to discuss dependency issues and increment integration issues
• Communicate progress with stakeholders and management while monitoring their interaction with the team to ensure they are helpful and not disruptive
• Facilitates the team’s events and additional meetings while encouraging the team members to drive them at times to improve self-organization

Confidential

Scrum Master

Responsibilities:

• Helped the team embrace SAFe core values, adopt and apply SAFe principles as well as implement SAFe
• The “fail small learn quick” mindset I encouraged the team helped promote innovation and high level of creativity and autonomy in the product been delivered
• Proactively removed impediments or anything that would pose a threat to the sprint goal or may affect team’s sustainable pace
• Coached the team on how they could promote the use of engineering practices and tools to foster retention of high quality in how work is done and increments at the end of the sprint
• Collaborated with other scrum masters and agile coach in rolling out an effective Agile transition into the organization
• Facilitated first agile coaching session with two product owners on how to write better stories using the INVEST technique, importance of collaborating efficiently with the stakeholders to optimize value in the backlog
• Promoted XP practices such as pair programming, peer review and TDD to the teams
• Responsible for facilitating all scrum events as well as executive briefing and reporting on the scrum metrics, burn up and process improvements periodically to non-technical attendees
• Taught problem-solving techniques and helped the team to become better problem solvers for themselves. I imply the use of open questionings and power of silence techniques to allow team member (s) to think and reflect on what has been said giving the opportunity to suggest ways of improving themselves while I facilitate their decision

Confidential

Project Supervisor

Responsibilities:

• Supervised a team of 12 office staff that performed maintenance for over 300 clients of Confidential Management within the Harris county area
• Assisted in the installation of office software containing over 500 client records within the Harris county and surrounding areas of Houston
• Managed payroll submissions to company accountant in order to expedite the payroll process
• Monitored office staff hours and oversaw time submissions through Chronotek software
• Created office etiquette training material for employees on a quarterly basis
• Implemented innovative remote payday process through BBT Bank Token software