Business Systems Analyst Resume

SUMMARY

I am a business systems analyst with seven years of experience providing system requirements and overseeing the design, development, and implementation of IT business processes. As the point - of-contact for resolving mission critical issues, I use my excellent analytical and problem-solving skills to ensure bottom line success and future profitability.

TECHNICAL SKILLS

Databases: Microsoft Access (Desktop Applications), Microsoft SQL Server (writing SQL queries)

Enterprise Applications: Expertise on Microsoft Dynamics CRM, Visualizer and SharePoint; IT

PROFESSIONAL EXPERIENCE

Business Systems Analyst

Confidential

Responsibilities:

Accomplished more than $15M in cost savings for medical plans for about 4.6 million individuals, in the US and Europe, by accomplishing the following:
Coordinated a project involving the merger, acquisition, and integration of Confidential subsidiaries. Aligned requirements with appropriate delivery solutions within the Confidential network.
Interface with cross functional teams to ensure protected health information (PHI) data are delivered in a timely manner to avoid fines and penalties on state level projects.
Perform vendor capability analyses and identify gaps for automation opportunities. Collaborate with trading partners, engineers, and third-party developers to deliver solutions.
Collaborate with network analysts and IT security teams to enable firewalls, server access, and migration operations. Promote security policies, procedures, and standards with vendors.
Ensure proper data migration among disparate systems. Provide secure data exchange for data at rest and data in motion. Track and monitor data utilizing IBM control center to generate reports and monitor failure and success activities.

Facets Business Analyst

Confidential

Responsibilities:

Created efficiencies in managed care claims interactions and ensured high quality data submissions for groups/territories by researching issues surrounding the loading of contractual and demographic data. Generated managed care claims reports using SQL queries.
Managed internal and external expectations and communications relating to project timelines, delivery and performance. Analyzed the products/tools used by the team for continuous improvements.
Performed data extraction, transformation, and loading (ETL) of managed care claims data in raw text format to structured database format.
Used JIRA to manage documents (design, functional, and technical). Conducted provider updates, validated requirements, and clarified the correctness and completeness of data.
For Facets claims error reporting identified data mismatch for various providers and loaded appropriate data through Roster Automation Management.

Business Analyst

Confidential

Responsibilities:

Developed an extensive business requirements document identifying the existing functionalities of the system and the functionalities to be implemented. Documented, categorized, and prioritized business, user and system requirements. Ensured that the proposed solution met the stakeholder’s needs.
Routinely reported progress against Development/Action Plan to the Data Governance Committee and recommended corrective actions, if necessary.
Oversaw User Acceptance Testing. Designed Test Plans and Test Cases with the help of QA teams. Obtained final system acceptance sign-off with the help of data governance committee.