Scrum Master Resume

SUMMARY

Well - developed ability to lead teams and guide strategic planning, employing strong analytical skills to achieve goals, meet deadlines, and improve processes. Experienced working in a scrum team, managing scrum events and Kanban board.
Respectful to team members and resourceful in developing strategies for success as well as, self-starter with excellent conflict resolution ability.
Methodical at developing and maintaining detailed and efficient administrative processes that streamlines methods, reduce costs, and increase accuracy.
An organized quick study and pro-active problem solver that applies active listen skills to obtain consensus across multiple organizational levels to achieve maximum impact at minimal cost. Strong analytical, organizational and time management skills.

PROFESSIONAL EXPERIENCE

Confidential

Scrum Master

Responsibilities:

Experience as a scrum master, and a strong understanding of Agile scrum, and the SDLC
Acts as a servant leader to the scrum team
Fully participated in coordinating efforts to deliver high value products on time
Assisted in organizing and facilitate scrum meetings and help promote the scrum framework, coaching and encouraging process improvement.
Assist with the introduction and adoption of Agile/Scrum methodology, values, principles, and practices for both the team and the organization.
Foster and promote a productive relationship between team members, product owner, and other stakeholders.
Experience using Jira or Rally to create epics, user stories, bugs/defect, and task to manage the work.
Collaborate and assist the product owner in prioritizing product backlog, in order to maximize product value, and optimizing the work of the development team.
Coach Scrum Team in writing user stories and using the MOSCOW technique in prioritizing product backlog items.
Coach Product owner in keeping the backlog healthy and clean
Work with other scrum masters in managing team dependencies and removing blockers
Coach team in understanding the values and principles of scrum by adhering to the team and program social contracts.
Work with the Product Manager and Product owner in forecasting milestone completion by using the team velocity
Coach team to become high performing, self-organized and be autonomous in managing system infrastructure.
Report and track the team’s progress by using the team’s velocity, burn up and burn down chart.

Confidential

Business Analyst

Responsibilities:

Facilitated Daily Scrum Meetings and Monthly Reviews meetings. Conducted sprint retrospective and followed up on action items for continuous improvement
Prepared extensive cost - benefit analysis to support system and process changes
Meticulously analyzed complex data, staffing plans and variances to recommend solutions to improve revenue per call and customer satisfaction/retention
Facilitated Daily Scrum Meetings and Monthly Reviews meetings. Conducted sprint retrospective and followed up on action items for continuous improvement
Prepared extensive cost - benefit analysis to support system and process changes
Meticulously analyzed complex data, staffing plans and variances to recommend solutions to improve revenue per call and customer satisfaction/retention

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