SUMMARY

• Highly motivated Scrum Master with 13 + years of expertise in Information Security, ETL, Siebel/Salesforce CRM Financial Analysis and Privilege User Management concepts for Client/Server, GUI, and Java / Web - based tools in various Financial and Insurance Services projects.
• Master degree candidate with comprehensive knowledge of SDLC (Software Development Life Cycle) methodologies including Agile(Scrum, Kanban, Scaled, XP) and Waterfall.
• Coach and mentor others to support other team members to optimize their absorption of Agile methodology.
• Expertise at developing applications using ETL, Siebel Financials, Access and Identity management (IAM) Sailpoint Identity IQ, Service Now and information Security to support and in corporate complex requirements and Data Mapping.
• Work with Scrum team to groom and estimate user stories, to test and accept user stories, to eliminate road blocks to stories and to insure that all stories where done as committed.
• Excellent Analytical Skills to understand the business process and functionality, requirements and to translate them to System Requirement Specifications and Software Development with expertise in Analysis, Design, Development and Implementation.
• Familiarity with modern software engineering best practices and tools like test automation, microservices, CI/CD and DevOps concepts, tools and continuous delivery pipelines.
• Managed systems’ integration project like IBM Unica with Siebel CRM, Citi Marketplace and MDM to make sure integration is working fine after upgrades and migrations.
• Engage in scaled transformation or SAFe transformation using JIRA Align that helps to enable company leadership to link current developments to business outcomes, without disrupting the work of Agile teams.
• Organized and facilitate weekly Scrum of Scrums(SoS) calls among the teams for better communication and coordination.
• Experience in Creating User Stories, Regression and User Acceptance Testing (UAT) and conceptual modeling to demonstrate Non functional and functional requirements.
• Create and shares weekly status report with Stakeholder for project status and budget burndown using MS Project.
• Providing traceability across the project by analysis and review of project elements involved in traceability including Testing Artifacts, End-User Support Documentation and Training Materials.
• Experience in working with cross-functional groups, different levels of management, implementing Risk Management tactics, Proposal Writing and liaison between system users, company management and development teams.
• Knowledge of technology, security, risk and compliance while working on projects for Identity and Access Management.

AREAS OF EXPERTISE

• Project Management
• Waterfall & Agile Methodologies
• Change Management
• Business analysis
• Requirements gathering
• Software Design & Development
• Quality Analysis
• Progress & Status Reporting
• Systems Integration

PROFESSIONAL EXPERIENCE

Confidential

Sr. Scrum Master/Agile PM

Responsibilities:

• Organize and facilitate Scrum ceremonies(Sprint Planning, Backlog Refinement, Daily Standup, Retrospective and Sprint Review )
• Work with business and technical teams to shape business stories and provide ongoing communication scrum phases
• Ensures development stories, acceptance criteria, assumptions, and all related documentation are timely and complete, supporting development, testing, and user acceptance activities.
• Collaborate with business stakeholders, internal development resources, clients, and Cloud team to understand customer needs and define the product roadmap.
• Provide Servant-Leadership approach to empower scrum teams with different skill sets(Java, AWS, Devops) to self-organize work.
• Identify and Track cross team dependencies to ensure they are well understood and meet project objectives.
• Regularly communicate with other teams to facilitate cross-team collaboration and create a holistic roadmap and planning for product delivery.
• Facilitate Kanban approach to teams working on Pre-Migration activities that includes setup DevOps Jenkins CI/CD Pipeline and AWS activities.
• Advocate for autonomous, self-organizing, empowered, and continuously improving teams.
• Work with Product Owners to make the product backlogs in good shape in JIRA. Generates process reports indicating velocity, burn-down, etc.
• Communicate and facilitate effectively across diverse audiences within and outside of the Sprint Team (key stakeholders, executives).
• Resolve impediments to help teams to ship code incrementally.
• Manage a diverse Technology team consisting of application architects and application engineers (developers and QAs).
• Keep scrum team focused on concrete priorities while keeping outside influences from disrupting the Scrum team and actively identify and remove waste and distractions
• Work with Product Owners and QA team to ensure that testing and feedback is completed in a timely manner and meeting the Sprint timelines
• Responsible to maintain and share project status report and budget burndown with Stakeholders using MS project.

Tools: /Applications: Scrum/Kanban/SAFe/Lean, DevOps CI/CD Jenkins, Bitbucket(Itech Stash), Maven, Jira, Jira Align(Agile Craft), Veracode, Venafi, MS Office (Word, PowerPoint, Excel, Access, Outlook), MS Project MS Teams, MS Power BI Service Now, Java, AWS, Eclipse, Jacoco, Oracle ADF

Confidential

Sr. Scrum Master/ Agile PM

Responsibilities:

• Organize and facilitate Scrum ceremonies like planning, daily stand-up meetings, reviews, retrospectives and backlog refinement/grooming.
• As an Agile Project managers responsible to maintain ‘Project Life Cycle’ that includes planning, organizing, and directing the completion of specific projects for an organization while ensuring these projects are on time, on budget, and within scope.
• Guiding the team and organization on how to use Agile/Scrum practices and values to help customers achieve higher ROI.
• Coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization.
• Removing impediments or guiding the team to remove impediments by finding the right personnel to remove them.
• Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving.
• Manage DevOps based Scrum teams with empathy, creativity, and efficiency. Encourage continual improvement in Agile and DevOps practices.
• Provide mandatory Agile training to Agile team members to make sure they do understand basics of Agile concepts.
• Create new Timelines and plan for New Iterations/Sprints and update existing Plans in RTC ensuring ending Iteration contains no Stories/tasks in the “New” or “in Progress” state.
• Work with Coach and Scrum teams to achieve Agile certification for the teams. Facilitating getting the work done without coercion, assigning, or dictating the work.
• A Kanban facilitator for Kanban teams, facilitating discussion, decision making, and conflict resolution. Guiding the team on how to get the most out of self-organization.
• Coordinates Release management among different teams, responsible to comply ADM Change Management process using Service Now.
• Assisting with internal and external communication, improving transparency, and radiating information.
• Supporting and educating the Product Owner, especially with respect to refining and maintaining the product backlog.
• Providing all support to the team using a servant leadership style whenever possible and leading by example.
• Works closely with Business and Stakeholders to help and guide them to understand Agile concepts.

Tools: /Applications: Scrum, Kanban, Scaled Agile, XP RTC (Rational Team Concert): IBM Devops, MS Office (Word, PowerPoint, Excel, Access), MS Teams MS Outlook, MS Power BI ESP(Enterprise Servicing Platform), Oracle Toad, Eclipse, Oracle ADF, Clear Case, Service Now, Java, Jenkins, Maven, Jira, GIT, etc.