Business System Analyst/ Scrum Master Resume

SUMMARY

Hands - on and enthusiastic Business Analyst/ Quality Analyst/ PM with demonstrated ability to resolve conflicts, identify issues, effectively handle multiple tasks simultaneously and develop cost-saving methods.

TECHNICAL SKILLS

Test Plans, Cases and Processes
RFP
Use Cases
Functional Requirements
Business Requirements Gathering
Scripting & Documentation
Regression and Negative Testing
Executive Communication
UI and Compatibility testing
Data Interface Migration Testing
Performance/Load/ Stress Testing
Defect/Bug Testing
Test strategies & Coverage
SDLC
System management tool for tracking defects
Management of system information
SharePoint implementation
Updating system defects
AGILE/ waterfall
JIRA /ZOHO/SNAGIT tracking and management
Guidewire
Personify
VSTS
TFS
Visio
Project Mnager.com
SharePoint
Azure DevOps
MS project
PM.com

PROFESSIONAL EXPERIENCE

Confidential

Business System Analyst/ Scrum Master

Responsibilities:

Planned and executed multiple projects and upgrades
Analysis to support business decisions and recommend best
Contributed to a variety of projects related to development, testing, and implementation.
Leads analysis and recommendations relating to the organization’s optimization
Works with team and customers to define business requirements, resolve technical issues, and provide training.
Cross-functional/ team collaboration
Work with business stakeholders and other SMEs across Lines of Business to assess current capabilities, understand high-level business requirements
translate use case and systems requirements into functional technical specifications
Support testing teams
PMO strategy development
Communicate project status to stakeholders and provide timely escalation of issues
Research new software and applications benefits
Communication planning
BVA project tracking
Project planning
Scrum Master: Agile development from waterfall environment
Project Management: project, tracking progress communicating with stakeholders, training other PM’s, budget analysis, communication management, scheduling meeting SOW review. Etc.
RFP design SOW review MSA development and review
Data Warehousing research and development, Business Intelligence, SSO, TPS, API integration,
Data Analysis, Reporting, Quality Assurance, and User Acceptance Testing
Managing requirements, analyzing documentation for requirements, Updating Requirements, Stakeholder negotiation, and interaction, identifying functional requirements and specifications, Process improvement, delivery of IT solutions. Customer service for the IT department, identifying software gaps and managing the integration

Confidential

Quality Analyst

Responsibilities:

Software Tester specializing in web Testing, Yearly roll out for fall Systems updates
Brian served as a critical member of the software development team as a QA tester for the new web system roll out. Brought into Shane.co to be a manual tester helping perform testing scripts as a manual tester
Tested documented test cases to identify new and old problems

Website functional testing Verified that the website was able to give correct information to potential problems hassle free.
Data management testing Identified monetary traces from the online store to actual retail
Regression testing Verified that the system was working correctly after the recommended changes
Defect writing and verification through SOHO Prevented thousands of dollars in charges by identifying problems that ShaneCo was unaware of
Management of Zoho system defect tools Updated content through the system defect management tool. A generic version of Jira

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