PROFESSIONAL EXPERIENCE

Confidential

Business Analyst/Project Manager

Responsibilities:

• Work as part of a business team to document the future state needs of an organization, architecture, and business processes.
• Act as a liaison between the business community and on and off - shore development teams as well as other vendors.
• Define, interpret and translate business and technical requirements into business specifications to support business needs and objectives.
• Develop and document test plans and test cases including test procedures, test steps, and pass/fail criteria; execute test cases and document the execution.
• Assist in maintaining project documentation including business requirements, diagrams and schematics, and process maps.
• Develop project plans for each project and drive overall delivery timelines.
• Negotiate contracts with, evaluate, and secure system vendors.
• Perform cost benefit analysis on all IT functions.
• Manage and direct programmers and vendors.

Confidential - Fairfield, OH

Business Analyst

Responsibilities:

• Led team of 7 Business Analysts to integrate Workers Compensation in to the Policy Administration system.
• Introduced Work Breakdown Structure, Project Plan, Project Schedules and Workflow Diagrams to the Business Analyst team which allowed the Workers compensation to convert from a failing project to an on time product.
• Worked with project teams to collect, clarify and translate business requirements into documentation and conceptual design.
• Participated in all phases of the project life cycle to ensure that all business requirements were understood, documented and met.
• Defined business needs for new and enhanced products, services and optimized business processes.
• Built and cultivated strong relationships with stakeholders; consulted with stakeholders to understand goals and objectives.
• Captured, analyzed and documented business and user requirements
• Partnered with test team and assisted in the preparation of the test strategy and test execution plans to ensure test cases mapped to requirements

Confidential - Cincinnati, OH

Sr. Business Analyst

Responsibilities:

• Integrated General Liability into the Electronic Data Warehouse via SQL and XML technologies..
• Implemented EDW changes for Auto line of business.
• Analyzed and tested Doors requirements storage system to identify gaps in requirements.

Confidential - Fairfield, OH

Sr. Systems Analyst

Responsibilities:

• Led 16 Business Analysts for the production support of the Policy Administration System.
• Collaborated with 8 regional company executives to schedule enhancements and defects.
• Led a team to support 400 to 800 level 2 customer support calls for Policy Administration System.
• Led the Crime, Umbrella and BOP Umbrella integrations on the Systems Analysis side following Confidential ’s acquisition of Ohio Casualty in 2007. Integrated Confidential ’s front-end systems with Ohio Casualty’s back-end systems. The projects had the fewest defects and were all ahead of schedule or on time.
• Transformed client requests into detailed system specifications. Modeled system solutions for a project according to architecture, technology and standards.
• Developed systems testing strategies, plans, cases, and conditions, test and monitored testing efforts; responsible for functional and system testing and applied software standards and quality assurance principles.
• Coordinated upgrades and rollouts of moderate scope including implementation, training and monitoring performance.
• Communicated project objectives, scope and direction to project team; including assigning and monitoring tasks.
• Analyzed complex technical and/or Level 2 system problems; designed and implemented effective solutions.
• Participated in the evaluation of complex business requirements; participated in modeling data and/or system requirements.
• Created system, technical and product standards and procedures.
• Facilitated project inspections and communicated the inspection results.
• Mentored and trained less experienced analysts in project related deliverables and processes.
• Depicted complex ideas, issues and designs to varied audiences.
• Consulted on complex technical issues.
• Performed related duties as assigned or requested.

Sr. Business Analyst

Confidential

Responsibilities:

• Led teams of two to eight analysts on a project creating a new policy administration system.
• Part of the team that implemented and deployed the first fully functional IAA Issuance systems in the insurance industry.
• Led the requirements analysis and collaborate with project teams in the delivery of software solutions.
• Translated stakeholder needs into solution requirements.
• Worked collaboratively with project teams that are developing or modifying complex information systems.
• Facilitated the elicitation and documentation of business and functional requirements through Business Process/Requirements workshops.
• Gathered and analyzed information and provide recommendations to address business needs and resolve root causes.
• Tackled complex business/systems problems and convey this information to stakeholders (includes technical teams for translation into solution design).
• Translated business needs into value, breaking down value-based requirements into detailed functional requirements that can be delivered in an iterative project environment.
• Transformed client requests into detailed system specifications
• Coordinated upgrades and rollouts including implementation, training and performance monitoring.
• Created system, technical and product standards and procedures.