SUMMARY

• Business analyst with 30 years of previous programming and systems analysis background. I've been a business analyst for approximately 6 years. I'm a self starter and pay extreme attention to detail. I thoroughly enjoy working in Scrum and Agile environments and working with people in all areas of a specified business. Also experienced with Waterfall development environments. Areas of previous experience are manufacturing, airline reservations, online website marketing, timeshare and hospitality business and healthcare. A well-rounded systems professional that has developed and demonstrated key qualities that have contributed to successful performance, including:
• Teamwork Although effective in an independent situation, a proven ability to work in a team environment, where cooperation and coordination are critical to accomplishing a set of objectives in an effective manner.
• Interpersonal and Communication Skills An ability to communicate effectively with both technical and non-technical associates and clients.
• Integrity A very high set of ethical standards that have guided personal and professional behavior.
• Dependability A sound work ethic, along with a demonstrated commitment to achieving objectives on a timely and cost-effective basis.
• Self-Motivation Requiring little supervision, and consistently taking the extra step to keep current on key technical updates required to completing project objectives.
• Architectural design Extensive work in designing systems and subsystems for existing and future development.

EXPERIENCE

Confidential

Business Analyst

Created scope and business requirements documentation for business owners, stakeholders, developers, and QA for both Allegiant's customer facing web airline booking engine as well as internal operations. Half of the projects I worked on at Allegiant were for what the customer sees on the web. Most current projects included Trip Flex dynamic pricing for customers to help them acquire better trip insurance cost savings while booking and Segment Based Presentation. Segment Based Presentation is for round trips to allow customers to adjust the number of checked and Carry-on bags per segment without having to contact the call center as currently bag choices are locked for both outbound and return trips. Played a key role in working with the database group to help them map out and convert to a new Merlot pilot and flight attendant scheduling system.

Confidential

Business Analyst

Create functional specification requirements for business owners, stakeholders and developers for CHG's integration from an older healthcare system to a newer one on Salesforce. CHG is a provider of doctors, nurses and medical staff for hospitals and medical facilities across the country. Meet with key business owners, development and QA to ensure that projects stay on schedule. CHG works in an Agile environment.

Confidential

Business Analyst

Create functional specification requirements for business owners, stakeholders and developers for Diamonds external website as well as internal users. Half of the projects I worked on at Diamond were for what the customer sees on the web. Specifications require the business analyst to creatively mock up the web pages as well as the user screens. Work closely with developers, QA testers and UAT user acceptance testers , project managers and senior staff in keeping developers on track to meet their expected deadlines and objectives and to prevent scope creep in current projects. This is all done under a waterfall environment for the successful completion of these efforts. This also included working with a number of reports for comparison to determine which ones were correct and which ones were giving inaccurate information as a number of them were accessing the same data but with inconsistent results for the same time periods.

Confidential

Business Systems Analyst

Create systems development requirements between business owners, stakeholders and developers. Work closely with project managers and senior staff in keeping developers on track to meet their expected deadlines and objectives and to prevent scope creep in current projects. Run weekly development meetings as well as weekly priority meetings to ensure timely transition rom one project to the next to maintain that when project start all preliminary work to be done by other areas are covered before development begins. Adherence to Agile business development rules for the successful completion of these efforts. Also run ad-hoc SQL scripts for various departments that need to have data base data changed or created when an application for these changes has yet to be created as well as queries for quick analysis for various departments. All of the projects I worked on at Overstock were for what the customer sees on the web.

Confidential

Senior Software Engineer/Business Systems Analyst

Managed and developed various aspects of airline reservation software. Wrote business requirements and functional specifications for new development as well as ongoing enhancements. Biggest cost saving measure was to create a set of programs that the airlines used to upload thousands of names to a watchlist database that airlines use to determine if someone should be allowed on a plane. Before the programs were created, this task would take 4 people 3 to 4 days to complete. Afterwards, everything was finished in 30 minutes of computer time. Review other programmer's code for effectiveness and consistent coding practices. Currently cleared to work on the TSA's security programs that include the watchlist and Capps computer assisted passenger profile screening processing to restrict certain passengers from flying. Extensive amount of QA testing as required to thoroughly test programs before turning them over the QA staff. Some of the airlines I worked with were JetBlue, BMI Baby, Germanwings, GOL, AirTran and TUIfly.

Confidential

Senior Software Engineer

Managed and developed client software in a customer care facility. This included batch jobs, new programming, designing new systems and maintaining existing systems. This included programming in Cobol, TACL, SQLCI, SqlPlus, Oracle and Visual Basic for both a mainframe environment as well as Web based systems.

Confidential

Senior Software Engineer

Managed daily operation and maintenance and programming for the HP 3000 Series 939KS. Other areas of responsibility include security, documentation, hardware configuration, troubleshooting and all user requests. Responsible for all windows programming for a Novell Network.

Confidential

Senior Programmer/Analyst

Consultant for Hewlett-Packard. Worked in their Atlanta office on a 6 month contract utilizing COBOL and working with Image Databases. Some of this work was also year 2000 conversion programming.

Confidential

Senior Programmer/Analyst

Consultant for Hewlett-Packard. Worked in their Atlanta office on a 6 month contract utilizing COBOL and working with Image Databases. Some of this work was also year 2000 conversion programming.