Senior Analyst Resume

SUMMARY

OTC/SD Consultant with 6 years of experience and 4 years in implementing SAP suites of products with emphasis on Order to Cash and Logistics execution. Experience is primarily in solution designing for business transformation, greenfield implementation, merger & acquisition and support.
Excellent interpersonal communication, strong technical, functional and analytical background.
Knowledge, business acumen and experience across multiple industry verticals and sectors such as Consumer product, Health Care/Pharma and Manufacturing.
Experience at Confidential and Capgemini in the field of SAP consulting.
Certified SAP Consultant in SAP Sales and Distribution (SD) also known as Order - To-Cash (OTC) module with a readiness to learn other modules of SAP.

PROFESSIONAL EXPERIENCE

Confidential

Senior Analyst

Responsibilities:

Implementation, Customization and Testing of SAP SD S/4 HANA.
Owned the responsibilities to manage SD issues and interact with client to gather requirements.
Functional documentation for Order to Cash, testing of functional documents, Designing of test scripts for execution of system integration phases and user acceptance phases.
Preparation of detailed SAP Test scripts, provide inputs for test data, plan, schedule, track and coordinate for the completion of component unit, Functional Acceptance and System Integration testing (SITs).
Gather detailed business requirements and system user's needs through client meetings, workshops and system user's interview sessions in clients complex Customer Service business process area.
Investigation, assessment and resolution of critical, high priority production issues as part of the run org support and during deployment of change requests, upgrade, support pack installations and changes in the integrated legacy systems.
Identification of RICEFWs objects to meet client specific requirements.
Resolution of day-to-day issues pertaining to logistic execution using SAP SD skills along with basic overview knowledge of ABAP debugging.
Configuration of SAP SD module for specific requirements in the areas of: Sales Order Types, Item Categories, Schedule Lines, Copying Control, Number Ranges, and other areas.
Validation of test results at SITs and UATs, perform root cause analysis, identification of defects and fix/resolve the logged defects.
Designing concepts required for unique solutions for the APAC, EMEA and LATAM countries.
Providing Hypercare support after Go-live in stabilizing business process in the logistics execution area.
Preparation of various reports like Delivery block report, Billing block report, Sales order, Invoice feed, open returns report.
Key Topics- Batch Management, Listing and Exclusion, Business Partner Config., Route Determination.
Providing detailed analysis in UATs and post Go-Live Hypercare with the help of SAP standard reports and Z-reports for invoice, delivery.

Confidential

Senior Analyst SAP SD

Responsibilities:

Assessment of current state, identification of customer requirements and defining the future state of business solution.
Research, gather and synthesize information. Designing business process with the client and integrating it into SAP.
Maintaining the link between business processes and technical requirements.
Designing business process flows aligned with client requirements and technical capability.
Building of functional design and functional mapping of the project, interface between SAP and legacy system.
Gathering detailed business requirements and system user's needs through client meetings, workshops and system user's interview sessions in client’s complex logistic execution and warehouse business process area. Capturing all the requirements, designing current system/business flow, performing Requirement Analysis, determining adopt/fit and identifying gaps with the SAP solution offerings and finalize Requirement Traceability Matrix.
Provide assistance to colleagues to prepare functional designs and functional mapping specifications for Sales order inbound interfaces, Outbound Interfaces, Invoice data outbound using ALE/IDOC integration with SAP S4 HANA and Legacy systems.
Provide Subject Matter expertise on SAP S/4 HANA - Order to Cash and Logistics execution capabilities and detailed knowledge on SAP’s Industry best practices.
Provide assistance with SAP S/4 HANA - Configuration Rationale Designs in the incoming Order Tracing, Order Acceptance, Order Fulfillment (shipping and billing) and customer complaints/Returns process area covering the below key functionalities in S/4 HANA-
Sales Order Management IC and other sales processes, Availability check, Delivery Management, Billing Management, Sales Master Data, Batch determination, route determination, and Advance Returns Management.
Contribution to the cutover plan, participation in the Mock data load sessions, verification and validation of the mock conversion results.
Key Topics- Sales Order, Quotation, Functional Design Docs, SAP Reports.

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