SUMMARY

• Extensive knowledge of multiple Agile framework; SAFe, Scrum, Kanban, Extreme Programming.
• Strong technical command of project management tools; Visual Studio, Jira, Rally, TFS and MS Project.
• Promote secure development practices, HIPAA and other Government compliance at all level
• Experience with UI/UX projects, helping drive requirements for design of user interface capabilities
• Self - motivated driver and visionary who can make progress despite obstacle
• 2 years of Manual Quality Assurance and 5 plus years as a Scrum Master utilizing Agile methodologies
• Well-versed in version control tools such as SharePoint.
• Knowledge in agile transformation and Agile sustainment for both experienced and new agile team.
• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint, Visio).

PROFESSIONAL EXPERIENCE

Confidential

SAFe Scrum Master

Responsibilities:

• Exhibit Lean-Agile leadership: Exhibit the behaviors of a Lean-Agile Leader with a Lean-Agile Mindset. Help the team embrace Lean-Agile Values, adopt and apply Lean-Agile Principles, and implement Lean-Agile practices.
• Support the team rules: Reinforce the lightweight Agile Team rules including rules of Scrum, Built-In Quality practices from Extreme Programming (XP), Work in Process (WIP) limits from Kanban, and any other process rules the team has agreed upon.
• Facilitate the team’s progress toward team goals: Continuously challenge the old norms of development to improve performance in the areas of quality, predictability, flow, and velocity. Help the team focus on daily and Iteration Goals in the context of current Program Increment (PI) Objectives.
• Lead team efforts in relentless improvement: Help the team improve and take responsibility for their actions; facilitate the team retrospective. Teach problem-solving techniques and help the team become better problem-solvers for themselves.
• Facilitate meetings: Facilitate (not lead) team meetings, including (where applicable) the Daily Stand-up, Iteration Planning, Iteration Review, and Iteration Retrospective.
• Support the Product Owner: Help the Product Owner in their efforts to manage the backlog and guide the team while facilitating a healthy team dynamic with respect to priorities and scope.
• Eliminate impediments: Actively addresses blocking issues so that the team can remain focused on achieving the objectives of the Iteration.
• Promote SAFe quality practices: Help foster the culture of technical discipline and craftsmanship that is the hallmark of effective Agile teams. Provide guidance to assist the teams in constantly improving the quality of their deliverables and meeting the Definition of Done (DoD).
• Build a high-performing team: Focus on ever-improving team dynamics and performance. Help the team manage interpersonal conflicts, challenges, and opportunities for growth. Escalate people problems to management where necessary, but only after internal team processes have failed to resolve the issue; help individuals and teams through personnel changes.
• Protect and communicate: Communicate with management and outside stakeholders; help protect the team from uncontrolled expansion of work.
• Coordinate with other teams: Represent the team in the Scrum of Scrums (SoS) meeting, and pass information from that meeting back to the team. Coordinate with the System Team, User Experience, Architecture, and Shared Services.
• Facilitate preparation and readiness for ART events: Assist the team in preparation for ART activities, including PI Planning, System Demos, and the Inspect and Adapt.
• Support estimating: Guide the team in establishing normalized estimates and helps the team understand how to estimate Stories and Features.

Confidential

Scrum Master

Responsibilities:

• Developed and followed agile project management plan (Agile Ceremonies). Facilitated, and build requirements log (product backlog) with cost estimates and priority.
• Conducted Grooming meetings, Scrum Daily standup, Product backlog, Sprint Planning, Sprint Review & Sprint Retrospective meetings.
• Standard system coding, maintenance, and quality assurance in the pharmacy claim adjudication system, including for standard plan designs, pricing, clinical programs, and pharmacy networks
• Determine the team capacity (velocity) from historical data.
• Created Work Break down structure (user stories) and corresponding activities (tasks).
• Improved team velocity by incorporating capacity planning into sprint planning sessions.
• Worked with product owners to prioritize and validate User Stories.
• Helped team complete tasks successfully and on-time and resolved obstacles encountered by team members.
• Monitored the project progress and radiated the information to stake holders. Identified and mitigated team risks and impediments (Blocking Issues, Critical Defects) on daily basis.
• Coordinated and participated in weekly estimation meetings to provide high-level estimates (Story Points) for backlog items.
• Communicated the progress to senior management via 'Burndown Charts'. Monitored the Quality through metrics and mentored team through the project management processes

Confidential

Manual Quality Assurance

Responsibilities:

• Improved results by in-depth study and analysis of objectives gathered through participation in meetings with Product owner, Development Team, and Project Manager.
• Testing stories in a large web-based application in Agile environment/ 2-week sprints.
• Created descriptive UI and functional test cases using test case management software - TestRail.
• Document software defects using bug tracking system and report defects to software developers through Jira.
• Report day-to-day work status to QA Lead and engaged Development Team in discussion to resolve bugs.
• Inform the QA lead about what all resources will be required for software testing.
• Develop test cases and prioritize testing activities. Execute all the test case and report defects, define severity and priority for each defect.