Highlights

Highly accomplished professional and resourceful, with experience in state and local governments, healthcare, and manufacturing as a Sr. Business Analyst in IT. I have a collective 10 Years experience working as a liaison between clients and developers. Defining business solutions to fit clients needs through requirements gathering and design documentation

PROFESSIONAL EXPERIENCE

Confidential

Sr. Business Analyst

• EDI, Liaison, Web Methods, Visio, AS400, MS Project,
• Provided Project Management and Business Analyst duties while on a 60 day project maintaining the project charter and deliverables until full time employee returned from leave.
• Created Project plain for high priority client. Working closely with cross functional departments to build and create time lines, establish deliverables, and document project scope.
• Created requirements for clients EDI initiatives which included Business Requirements, Functional Requirements, EDI 850, 860, 855, 856, and 810 Specifications.
• Led JAD sessions and provided updates to Sr. level management and clients.
• Work with developers and test team to deliver projects though to productions.

Confidential

Sr. Business Analyst

• ColdFusion, AS400, MACH-II, Surround, dhtmlxGrid, SQL Server, Acura, VISIO, Hyperion, Lotus
• Working with client to integrate new business solutions into company's web base application. Using Agile Methodology, I led team of offshore and onshore developer and testers.
• Worked closely with DBAs to create Interface requirements for data mapping. New table structure and purging unused and out dated data.
• Reviewing Change Request, initiating discover sessions, facilitation story boarding, and documenting requirements. Led Daily scrums with business units and dev team, providing updates on project status, and reporting on project time-lines and risk scopes.
• Translated business needs into function specification and user interface designs. Using various tools I created screen prototypes, identifying screen elements, and workflow to allow users visual aide during the approval process.
• Worked closely with business units and dev team during scope changes to modify requirements obtain approvals, and move projects though to dev, test, and production.
• Created use cases and test scenarios for both internal users and clients external customers. Led testing efforts, recording bugs and defects, and working with developers to address defect tracker.

Confidential

Sr. Business Analyst

• C ram, AS400, JAVA, SQL Server, VISIO, Crystal Report, MS Project, Lotus
• Led team of Business Analyst as client modified their Benefit Eligibility Program while upgrading the CM application C ram.
• Worked with a team of State functional users to define current process and perform gap analysis for future workflows and events, documented Future EVENTS, Workflow, and sub-flows.
• Worked with leadership team to define new organization structure, define roles, and map departments, positions, and personal to EVENTS and Workflows.
• Created various requirements documentation templates and provided BA team training on newly defined requirements gathering process and documentation.
• Managed State Revised Eligibility forms and Reports project. Gathering English and Spanish requirements, and creating prototypes for review and approval.
• Created screen prototypes for more than 100 screens and worked with client to review and modify screen elements.
• Worked with testing team to review requirements and modify documentation based on testing results.

Confidential

Sr. Business Analyst

• QCS Visual Basic, FACETS, TOAD, VISIO, RightFax, MS Access, MS Project, MS Office MS Outlook
• Worked with company to integrate company's case management system QCS with Blue Cross Blue Shield of Tennessee ERP system.
• Performed kickoff activities and led a team of business analyst and Developers to define the scope of the project, assign tasks and create a time-line for project completion.
• Worked with BCBS business units to define interface requirements to map data from FACETS to QCS. Defined rules and validations, data element conversions, and Transfer Manager Scheduler.
• Travel 50 to meet with client onsite to perform requirements gathering for QCS modules, and data elements. Recording client's assessments request and using VB to initiate create prototypes for clients review and approval.
• Facilitated daily scrums with BA, Testers, Dev team, and Client review project status, provide updates, and set schedule for documentation review.
• Translated Business needs into Business Requirements documents. Base on approved BR I created Functional Requirements, and Use Cases, and promoted to the Dev team when approved.
• Provided training and support to client during UAT and after go live.

Confidential

Business System Analyst

• Costpoint, PeopleSoft, CISCO Client, Oracle, TOAD, SQL Server, Crystal Report, Lotus
• Perform various BA duties as client moved from Costpoint ERP to PeopleSoft, defining business solutions, performing gap analysis, creating documentation of current processes.
• Designed all business requirements documentation, implemented some Agile elements in to project life cycle, and trained BA on new processes.
• Initiated meeting with Costpoint and PeopleSoft dev team, to review project time-line, review requirements, and perform UAT.
• AS project moved toward go live, I provided backend support for users, running maintenance scripts, querying database, and working with Deltek reps on applying patches.
• Facilitated storyboard session with developers to define tools, applications, and interface requirements and documentation.

Confidential

Business Systems Analyst

• Interchange, Oracle Financials, CISCO Client, STARS, VISIO, SERINA, MS Outlook
• Worked with both the State of TN and Veterans Affairs, working with the clients to define business solutions.
• Working as a liaison between the client and the dev team, I led requirements meeting, created Business Requirements, Functional Requirements, EDI Specifications, and Release Scheduling Documentation.
• Manage daily transfer manager logs, checking error reports, and running DB queries and maintenance scripts.
• Created user interface designs, initiated approval process, and worked with developers during release exercise.
• Reported weekly to PM project status, review upcoming assignments, and submitted Business Justification document for review and approval.

Confidential

Billing Analyst

• Qualifacts, Solomon, Prelude, EZClaim, Lawson, SQL Server
• Led the migration efforts of company during a multi state integration project. I worked with various billing departments thought out the company, to define current process and perform gap analysis.
• Worked with DBAs and software vendors to identify software that best fit company needs.
• Created requirements documentation, use cases, and perform testing on new applications and tools.
• Managed accounting duties, performing daily claims entry, reporting, and participated in month end closing.
• Created new process manuals and traveled to multiple state locations to provide training on new tools and software.