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Business Systems Analyst/scrum Master Resume

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SUMMARY

  • 8+ years of IT experience in Program management, Business Analysis, sdlc, scrum master
  • 2+ years experience with Waterfall, Agile and Scrum methodologies
  • Create required data for the data warehouse Oracle DB. Provide AS400 Technical/OS/Security support as needed. Down/Uploading of files to/from the AS/400 for PC apps and the data warehouse.
  • Ability to facilitate a team delivering of the highest quality in pressure, deadline driven environment
  • Good knowledge in Java, Big data technologies, HTML and Databases.
  • 2+ Experience with JIRA, SQL, Microsoft project, Kanban.
  • Knowledge of Lean, SAFe(Scaled Agile Framework), LeSS and procedures like TDD, ATDD, automated Testing, continuous integration
  • Expertise in using various Business analysis tools like Enterprise Architect, MS - Visio and can create Conceptual Data models, Process/Data Flow and other UML diagrams
  • Expertise in SAP Crystal Reports and Dynamic Jasper Reporting in generating reports in various formats for data and integration with Spring.
  • Extensive experience in SQL, PL/SQL programming, stored procedures, triggers and Query optimization, also written queries for insert, update and modification operations. Performed database normalization and optimization using database tools and hands on experience in NoSQL databases like Cassandra.
  • Experience in developing of cross- browser compatible web pages using HTML/HTML5, JavaScript, jQuery, JSP, AJAX, CSS/CSS3 and holds good knowledge with AngularJS and involved in working with various features.
  • Experience in business systems analysis and design, with experience in Banking, Retail and Finance industries.
  • Holds good knowledge in E-Commerce (contract & vendor mgmt.), Legal (Entity & Matter mgmt.), Jury, Human Resource.
  • Proficient with OSAM (Optum Scalable Agile Methodology) a specifically designed agile hybrid business process model.
  • Experience in API testing by using JMeter, SOAP UI, Postman and Curl
  • Experience developing and scaling REST or SOAP APIs
  • Seasoned in Agile, Scrum Master Certified with apprehension in the scrum process, acquainted with various sprint backlog estimation techniques such as planning poker,
  • Application deliveries involving small, Medium to large-scale integrated Enterprise systems as individual & Team player, with highly productive and result-driven in team and individual projects.
  • Good communication and strong interpersonal skills to quickly adapt to new environment.
  • Certified Scrum Master (CSM) including velocity, burn-down, story point estimating, sprint planning, product backlogs and retrospectives experience in very fast paced development environments with aggressive schedules, hard deadlines and rapidly changing requirements.
  • Experience of working with business and engineering stake holders to collect, analyze and document Business Requirements.
  • Experience in preparing Functional specs and Technical specs by following Program Management/Engineering Excellence guidelines.
  • Experience in working with Technical and architecture teams to analyze systems and design solutions.
  • Experience in preparing Project Management Plans (including Change Management and Risk Management plans).

TECHNICAL SKILLS

Modeling Tools: Rational Requisite Pro, HPALM, UML, MS Visio, BPMN, Rational Rose, Rational Clear Case, Adobe Photoshop CS3, Corel Draw 12, Adobe Illustrator

Methodologies / Frameworks: RUP, Agile/Scrum, Waterfall, OSAM

Database: MS SQL Server 2012/2008/2005 , My SQL Work bench V5.2, MS Access,

Business Intelligence: Tableau, Tableau Desktop 8.2, Crystal Reports, Cognos 10 (report & Query studio), SQL Server Integration Services (SSIS), SQL Server Reporting Services (SSRS), SQL Server Analysis Services (SSAS), Micro strategy reporting system, R4 SAP Business Objects Reporting Tool.

ETL Tools: Data stage, Informatica, IBM Cognos, IBM Infosphere, Infosphere Information Services

QA Testing Tools: HP QC, JIRA Greenhopper, HP Load Runner, MS Test Manager 2013

Documentation Tools: MS Office Suite, SharePoint 2007/2010/2013

Data Warehousing: Data Marts, OLTP, OLAP, ROLAP, DOLAP, MOLAP, HOLAP,Teradata, Query/Reporting, Multidimensional Analysis, Data Mining,Slicing/dicing, Drill Down/Roll Up, MDM

Finance: Forex, Derivatives, Bonds, Mutual Funds, Equities, Sweeps,Swaps, Pricing, Brokerage, Stocks, Bloomberg Data

Project Management Tools: Oracle 12C Business Process Composer, MS Project professional, MS Project Server, MS SharePoint 2010, SharePoint Designer, JIRA, RALLY, Version one

Languages: HTML, Java, JavaScript, C, C++, asp.net,Ajax, XML, Wizdyl, SQL, python3.5

PROFESSIONAL EXPERIENCE

Business Systems Analyst/Scrum Master

Confidential

Responsibilities:

  • Performed analysis for forex trading & OTC derivative trading.
  • Presented lunch and learn introductions to agile and scrum.
  • Utilized Agile Scrum practices to help the team increase their velocity by 63% within the first year of Agile adoption
  • Mentored and coached Scrum teams on Relative Estimation and User Stories.
  • Creating Artifacts for formulating strategy including Impact analysis, Risk analysis & break-even analysis.
  • Guided the development teams to understand and practice the core Scrum Principles, Roles, Rules and Values.
  • Collaborated closely with SMEs to identify and analyze core requirements and key features for call center operations projects. Facilitated user interviews and workshops to gather and analyze user stories.
  • Developed and implemented a Rapid Velocity Action plan to fulfill maximum requirements per sprint.
  • Facilitated Daily Scrum Meetings and Monthly Reviews meetings. Conducted sprint retrospective and followed up on action items for continuous improvement.
  • Tracked and made visible the Teams' progress, Velocity, Burn down charts and other metrics and Information Radiators on an ongoing basis.
  • Created & managed the Business flows and process flow diagrams using BPMN standards.
  • Strong proficiency in - API Development and Web Services / APIs (REST / SOAP / JSON / XML)
  • Experience in integration technologies such as HTTP,HTTPS, JMS, JDBC, REST, and SOAP, RAML and Swagger in Mule
  • Related experience in Agile methodology
  • Initiated product backlog and developed user stories with clear acceptance criteria.
  • Prioritized product backlog for grooming and sprint planning while product owner was absent
  • Mediated conflicts, fostering team and coached individuals improving team dynamics
  • Advocate of scrum framework and company vision within organization.
  • Introduced new Scrum practices for sprint grooming sessions to steer it into a time-efficient productive meet.
  • Maintained storyboards, organized charts within JIRA and influenced best practices to team. and product owner developing release plans.
  • Facilitated sessions with the product director to finalize the User Stories for the designated Sprints in the release cycle.
  • Worked in a SOA architecture environment assisted Middle tier developers for creating Service Level Agreement for third party web services with Bloomberg.
  • Validated business rules and all artifacts with users, approval and sign off.
  • Aided the DB developers for creating columns & rows for various tables to be included for registering the derivative trades, traders & participant’s information to report it to CFTC.
  • Inter faced with subject matter experts (SMEs) and users to gather business requirements.
  • Use Business Intelligence tools for carrying out daily operations and for Business level modeling.
  • Instigated and promoted strict guidelines of QA practices and regression testing.
  • Involved in data mapping and assisted the data analyst to analyze data by running queries in SQL backlog database
  • Communicate project status regularly to key business stakeholders and lead UAT testing activities coordinating with users within the team by redesigning work flows and business processes
  • Prepared use case documents using MS Visio, Business Objects and UML. Have used the R4 reporting tool for making Web reports in UNV as well as UNX side.
  • Used SharePoint 2010 to access and align relevant enterprise, operational, performance and financial data from multiple sources and departments and create advanced visualization charts and dashboards conveying the right information.
  • Conducted SWOT analysis, cost benefit analysis, risk analysis and benchmarking activities to identify best practices.
  • Coordinated with systems personnel and product managers for data mining, data analysis and data model documentation.
  • Created Business Process Models, Use Case, Activity, Sequence and Collaboration Diagrams for the development team using the Oracle 12C Business composer tool.
  • Scheduled meetings with developers, system analyst and testers to collaborate resource allocation and project completion using MS Project.
  • Agile Testing methodology: Utilized Quality Center and the agile testing methodology for regression, system integration, and user acceptance system testing.
  • Last book read: Scrum the art of doing twice the Work in half the time

Environment: Agile, waterfall, MS SharePoint, JIRA, MS Excel, MS Visio, MS Project, MS PowerPoint, MS SQL, Oracle 12C BPM Tools, Bloomberg Terminal, python.

Scrum Master

Confidential

Responsibilities:

  • Facilitate requirement review meeting with business, development team manager and SMEs.
  • Preparing Reports to the Director of Technology for the weekly project Status Review
  • Expedite backlog refinement meeting with product owner & scrum development team to update on the product backlog.
  • Facilitated exercises like Story Writing Workshop, User Story Mapping, Affinity Estimation, etc. to help product owner in managing stakeholder expectation by doing release planning.
  • Experience writing business cases, requirements, mock-ups, test plans, and documentation for new reports in SAP to cover gaps between initially delivered SAP functionality and business needs.
  • Created Excel Based modeling for project level Target review & the collaboration of various team members from different teams.
  • To concur sprint planning, daily stand-ups, sprint review&retrospective meetings.
  • Empowered and assured the team is productive and functional.
  • Experience in compliance to the Health Level 7&NCQA (National Committee for Quality Assurance) standardsusing Archer solutions development.
  • Aided the project team and Product Owner to develop and update Product Roadmap. Tracked daily progress using Burndown Chart metrics.
  • Provide RQA points to the User Stories based on its quality & ensure proper User Story formatting for all the User Stories before the Grooming Meeting. managers and business system analysts on the impacts of the changes in migrating data solution.
  • Utilize Rally to track user stories, progress of the sprint & to monitor any changes if required & communicate it with the Delivery Manager.
  • Have meetings with the System Analyst and the development team to address Epic’s& technical US’s to be broken down for the forthcoming Grooming meetings. Good Knowledge in EMPTemplates& different EMP sub templates to be used and how it interacts with the provider (SER).
  • Prepare Commitment Deck for the upcoming Release Cycle.
  • Demonstrable working knowledge of API usage and industry best practices
  • Support the development of virtualized APIs by creating sample API request/response messages
  • Use Rally to review User Stories and award Quality Points for the Overall Quality of the User Story to be groomed.
  • Facilitate and Implement Optum Scalable Agile Methodology (OSAM) from inception to deployment (User Story Analysis, Sprint Planning, Grooming Meetings, Backlog Refinement, daily stand ups, JAD sessions, Retrospectives & Project Closure)
  • Map business processes and identify opportunities for improvement, both technology and operations related
  • Assist lead business analyst in the creation of use case diagrams, process flow diagrams (MS Visio & Project) and GUI designs.
  • Have used Risk Frameworks like COSO for guiding, conducting internal control accessing its effectiveness.
  • Facilitate JAD sessions with the Technical team and the Product team to address & clarify User stories to be groomed for the upcoming release Grooming Sessions.
  • To facilitate meetings with the product team to discuss upcoming release details from Release target to the User Story Priority (United Health Care requirements) if any.
  • Participate in brainstorming sessions on quality analysis, manual and automated testing and defect tracking tools.
  • Create logical data models, business requirement document and functional specifications documents using SharePoint and MS Visio.
  • Assist the project manager in organizing meetings with developers and quality analysts to discuss business requirements, test planning sessions, resource allocation, project sizing, business approvals and release dates.

Environment: MS Shop (.Net-java-Oracle DB), MS Office (MS SharePoint, Visio, Excel, Access, Project), SQL, XML, Agile, Windows XP, SQL Server, HP Quality Center.

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