SUMMARY

• Senior Business Analyst with 14+ years, Production Issue 7+ years’ experience in Business Process Management, Systems Design, Development, Testing, Integration and Implementation of complex e - Commerce, Client/Server and web-based user Interface with excellent Management skills in Asset Management, Wealth ManagementEducational Testing Services, Financial Industry, Investment/Retirement planning and Banking Domain.
• Experienced with Systems background and understanding of Wealth Management, Financial/Retirement Planning, historical investment performance and Asset Management
• SDLC: In depth strong working knowledge of the Software Development Life Cycle (SDLC) phases such as Planning, Analysis/Design, Development, and Testing for the software/system development process.
• Multi-Tasking and Organizational Aptitudes, with proven experience in Development and Implementation of Strategies.
• Excellent in Requirements Elicitation, researching, interviewing, Facilitation Preparing and leading workshops and information-gathering sessions, Requirements Determination using structured, repeatable processes for documenting, analyzing and validating requirements.
• Excellent communication and interpersonal skills, capable of communicating with highly technical engineering teams
• Excellent Communicator: Leverage technical, business and financial acumen to communicate effectively with client executives and their respective teams.
• Expert in Agile and Waterfall project management methodologies. Able to manage large project teams and known for high-quality deliverables that meet or exceed timeline and budgetary targets.
• Strong Subject Matter expertise in Web applications, Educational Services, Financial Industry & Investment Banking with strong technical educational background
• Well versed in Change Management, Gap Analysis, User Acceptance Testing (UAT), Quality Assurance Testing (QAT), SWOT analysis, Cost Benefit Analysis, and ROI analysis to check the compatibility of the existing system infrastructure with new business requirements.
• Working experience in the asset management with specialties of the order management/execution, portfolio accounting, performance, billing, and client reporting
• Highly motivated, enthusiastic and self-starter who works in a team and has the ability to adapt and adjust in any working environment. Providing day-to-day oversight and supervision of the activities of 8-9 dedicated project resources
• Facilitating communication and interaction between users, developers, system design architects and system integrators
• Gathering requirements and facilitating user acceptance testing of the system development life cycle serving as contact between our business partners and Asset Management Solutions Technology to ensure that business requirements are well-documented and transformed into functional technical solutions
• Gaining in-depth business knowledge to successfully represent the business community in arriving at technical solutions that lead business strategies through implementation
• Ensuring that the final system solution is delivered successfully to our business partners
• Ensure and validated deliverables meet functional and design specifications requirement for component-based development including vendor products with in-house developed code for both in-house developed systems and third-party vendor packages

TECHNICAL SKILLS

Business Modeling Tools: JIRA, Confluence, ServiceNow/help desk, MS Visio, MS Office Suite, Power Designer and Silk Center

SDLC Methodologies: Agile, and Waterfall

Requirement Management Tools: PowerDesigner and SharePoint, BrowserStack across the all browser. i.e..: iPhone, iPad, MAC OS, Windows, Android, Opera, Edge, Chrome, FireFox and IE.

Applications: MS Visio2013, SharePoint, Excel, MS Office Suite, Just in mind, SQL Developer, PowerDesigner and Dbeaver

Languages: UML 2.0, HTML, XML

Operating System/Browser: iPhone,iPad, MAC OS, Windows, Android, Opera, Edge, Chrome, FireFox and IE.

PROFESSIONAL EXPERIENCE

Confidential

Sr Business Analyst

Responsibilities:

• Derived testable functional / non-functional system requirements, providing strategic and tactical inputs and coordinating with business functions and technical project teams from conception through deployment, training and support.
• Worked with developers to design/analyze alternative technical solutions, test completed code and complete a smooth implementation with the business partners Created and executed SQL queries to retrieve & manipulate the data
• Presented strategic and tactical visions for planning and day-to-day management of project goal to IT management team.
• Worked with component-based development integrating vendor products with in-house developed code with both in-house developed systems and third-party vendor packages
• Develop the test plan and test cases to be used in testing based on business requirements, technical specifications and/or product knowledge. Tested the application manually by executing Test Cases prior to Automation
• Apply industry standard analysis, documentation techniques, where appropriate, to assist in providing optimum solutions. Demonstrate strong problem-solving ability, logic and analytical skills. Performed Regression Testing, Smoke Testing and documented results
• Assisted with users during User Acceptance Testing (UAT), developing and maintaining quality procedures, and ensuring that appropriate documentation is in place
• Assisted Project Managers with the development of Project Schedules and Risk Management. Involved in the study of the business logic and understanding their physical system
• Trained the new team members and brought them up to speed so they could support the project efficiently
• Managed QA team and conducted daily status meeting to assure that the new development/defect testing on track to meet the delivery requirement to the client.
• Developed timelines for project delivery, and managed projects and resources to successful completion and analyze and troubleshoot all Production issue and debug the root cause.
• Hands on experience as a technical business/systems analyst with proven ability to work in a dynamic, fast paced environment
• Conducted requirement gathering/analyzing requirements/features, and hands on experience in writing and presenting creating high level designs, and process flows/workflows, and detailed software requirements specifications for User interface (UI) requirements, Report and UI analysis results, Data models and requirements
• Executed Analytic calculation logic, financial projections, tax calculations, other complex calculations and Batch data feeds
• Worked on multi-tiered technology solutions with experience in end-to-end design and development of comprehensive solutions for integration with multiple applications and third-party vendors
• Proven ability to effectively collaborate with key business and technology stakeholders to deliver detailed software requirements, initiate action and adapt to change management and proven ability to make tough decisions and accept challenging assignments
• Solid ability to prioritize detailed analysis deliverables, and recommend alternative solutions
• Worked on ongoing production related queries and issues and resolved it on time manner to meet SLA requirement and open a bug in JIRA and created ServiceNow ticket for tracking purpose.

Environment: JIRA, Confluence, ServiceNow, MS Visio2013, SharePoint, Excel, MS Office Suite, Just in mind, BrowserStack, SQL Developer, PowerDesigner, and Dbeaver, BrowserStack across the all browser. i.e..: iPhone, iPad, MAC OS, Windows, Android, Opera, Edge, Chrome, FireFox and IE.

Confidential, Minneapolis, MN

Business Analyst

Responsibilities:

• Conducted Problem Analysis, Architecture Analysis, and Enterprise Analysis to elicit and gather the requirement for software engineering solution and Project Management.
• Worked with Systems background and understanding of Wealth Management, Financial/Retirement Planning, historical investment performance, Asset Management
• Conducted client meetings, serving as a collaborative liaison between development, testing, usability teams, and deployment teams.
• Ensured that validated deliverables meet functional and design specifications and requirements Isolate, replicate, and report defects and verify defect fixes.
• Worked with QA team and conducted daily status meeting to assure that the new development/defect testing on track to meet the delivery requirement to the client.
• Prepared Presentation for stakeholder using multi-channel digital web content to present the feature and functionality about the asset’s management, Investment and vendor management.
• Worked with Credit Risk Model (CRM), Value at Risk (VR), Interest Rates, Financial Risk Management, bond pricing, Assets Management and Wealth Management.
• Experienced in extract data from existing databases, Data Conversions, Data Profiling and Root Cause Analysis develop transformation rules based on business requirements gathered from non-technical people and test them.
• Implemented Use Cases, FUT Test Scripts, UAT test Scripts - develop, test, defect resolution and test design, test execution using Quality Center (QC).
• Worked with QA team to make sure testing is on progress, conducted daily status meeting to make sure new development should be deployed on Production on time.
• Functioned as the primary liaison between the business line, operations, and the technical areas throughout the project cycle.
• Hands on experience as a technical business/systems analyst with proven ability to work in a dynamic, fast paced environment
• Conducted requirement gathering/analyzing requirements/features, and hands on experience in writing and presenting creating high level designs, and process flows/workflows, and detailed software requirements specifications for User interface (UI) requirements, Report and UI analysis results, Data models and requirements
• Executed Analytic calculation logic, financial projections, tax calculations, other complex calculations and Batch data feeds
• Worked on multi-tiered technology solutions with experience in end-to-end design and development of comprehensive solutions for integration with multiple applications and third-party vendors
• Proven ability to effectively collaborate with key business and technology stakeholders to deliver detailed software requirements, initiate action and adapt to change management and proven ability to make tough decisions and accept challenging assignments
• Worked to prioritize detailed analysis deliverables, and recommend alternative solutions
• Worked on ongoing production related queries and issues and resolved it on time manner to meet SLA requirement and open a bug in JIRA and created ServiceNow ticket for tracking purpose.

Environment: JIRA, Confluence, ServiceNow, MS Visio, SharePoint, Excel, MS Office Suite, Just in mind, BrowserStack, SQL Developer, PowerDesigner, and Dbeaver

Confidential

Business System Analyst

Responsibilities:

• Assisted the Project manager in scoping the project, make work break down structure (WBS), allocating resources, creating and analyzing baselines, estimating time for project activities and analyzing various what-if Scenarios in Microsoft Project.
• Conducted Problem Analysis, Architecture Analysis, and Enterprise Analysis to elicit and gather the requirement for software engineering solution.
• Implemented e-commerce based Global Products, Capital Markets and securities Information, assets management, order management, investment management, retirement planning, and vendor management.
• Developed business process models using Agile Scrum framework and coordinated daily scrum meeting to track the new development.
• Worked with Systems background and understanding of Wealth Management, Financial/Retirement Planning, historical investment performance, Asset Management
• Worked with Credit Risk Model (CRM), Value at Risk (VR), Interest Rates, Assets management risk, bond pricing risk, credit risk and Financial Risk Management.
• Hands on experience as a technical business/systems analyst with proven ability to work in a dynamic, fast paced environment
• Conducted requirement gathering/analyzing requirements/features, and hands on experience in writing and presenting creating high level designs, and process flows/workflows, and detailed software requirements specifications for User interface (UI) requirements, Report and UI analysis results, Data models and requirements
• Executed Analytic calculation logic, financial projections, tax calculations, other complex calculations and Batch data feeds
• Worked on multi-tiered technology solutions with experience in end-to-end design and development of comprehensive solutions for integration with multiple applications and third-party vendors
• Proven ability to effectively collaborate with key business and technology stakeholders to deliver detailed software requirements, initiate action and adapt to change management and proven ability to make tough decisions and accept challenging assignments
• Worked to prioritize detailed analysis deliverables, and recommend alternative solutions
• Worked on ongoing production related queries and issues and resolved it on time manner to meet SLA requirement and open a bug in JIRA and created ServiceNow ticket for tracking purpose.

Environment: JIRA, Confluence, ServiceNow, MS Visio, SharePoint, Excel, MS Office Suite, Just in mind, BrowserStack, SQL Developer, PowerDesigner, and Dbeaver, BrowserStack across the all browser. i.e..: iPhone, iPad, MAC OS, Windows, Android, Opera, Edge, Chrome, FireFox and IE.