SUMMARY

• Experienced Business Analyst and Certified SAFe Scrum Master with around 7 years of extensive experience in the Insurance and Health care Industry.
• Broad experience in Scrum Agile and SAFe Methodology Framework with the Acceptance Test Driven Development, Test Driven Development with Extreme Programming
• Experience with all Software development Lifecycle (SDLC) application in using Rational Unified Process (RUP) Waterfall, Agile, and Scrum Methodologies,
• Experience in Property and Casualty Insurance with exposure to Auto, Homeowners, and Workers’ Compensation including Personal and Commercial lines.
• Knowledge on JAWS tools for the screen reading mockups
• Reviewed ADA tool on content accessibility to follow specific guidelines while making descriptive alt tags with images.
• Good knowledge on WCAG tool like (Contrast Complier) on Disability Categories like Visual, Audio, Motor and Cognitive.
• Followed guidelines and utilized artifacts of the Agile - Scrum methodology to integrate, implement, and update the Guidewire Policy and Claim Center in different sprints
• Experience in Business Process Reengineering (BPR), Business Process Modeling (BPM), Business Process Automation (BPA), Business Analysis, and Improvement.
• Competent in Creating Unified Modelling Language (UML) diagrams such as Use Case Diagrams, Activity Diagrams, Class Diagrams, and Sequence Diagrams.
• Good Knowledge on Data Leakage and Data loss solution like Security Information Event (SIEM)
• Expert at using elicitation techniques like JAD, JRP, Brainstorming, Prototyping & Job shadowing.
• Extensive experience in developing Use Cases, creating Screen Mock-ups, conducting Gap Analysis and SWOT analysis, Cost-Benefit Analysis, Risk Analysis.
• Hands-on experience in conducting UAT and documenting the test cases and documenting in commercial lines of Property and causality insurance.
• Experience in Health care Domain Medicare and Medicaid standards with HIPAA.
• Worked in Health care applications like EPOST, INcomm, EComm, and Pharmacy application fields
• Expertise in facilitating the Scrum Ceremonies

TECHNICAL SKILLS

Methodologies: Agile, SDLC, RUP methodology, Waterfall and UML

Requirements Management Tools: Rational Requisite Pro, Power Designer, MS Project

Workflow Tools: MS-Visio, MS-OFFICE, Smart Draw, Just in mind Prototype

Business Skills: Business Process Analysis, Gap Analysis, JAD Sessions, Requirements Gathering, & Use Case modeling, SWOT Analysis, Impact Analysis

Database: SQL, JIRA, Share Point, MS Access

PROFESSIONAL EXPERIENCE

Confidential

Sr. Scrum Master / Business Analyst

Responsibilities:

• Facilitated all the Scrum Ceremonies which include Daily Scrum, Sprint Planning, Sprint demo, sprint grooming, and Retrospective meetings.
• Responsible for shielding the team with outside distractions with third-party interference which might cause the blockages.
• Collaborated with the Product Owner for the grooming sessions and prioritizing the stories and organize them in the Product/ Business backlog.
• Responsible to conduct the Sprint Review at the end of each sprint to the business for the delivery of the product from the development and user perspective.
• Regular mentored the offshore team on Agile Cadence from updating the tasks for each story to dev and SIT story completion in the sprint.
• Clear and effective communications on regular updates with different levels of technical and business teams.
• Guided the team to maintain right velocity with the commitment for the sprint that team should not over commit or under commit the work items.
• Coached the Agile principals and concept to the team for continuous increment. • Worked with the Product Owner to track and update the release plan.
• Worked with RTE for the System Demos and PI Planning meetings.
• Maintained transparency with Project managers on the project update to track if the requirements are met and the stories are updated in Azure.
• Tracked the Burned down chart and the velocity for every Iteration with the team and plan the next Iteration with the correct estimations.
• I was involved with the business in prioritizing the budget for the team according to the Release.
• Worked with the architecture and the Dev leads to make sure the Design analysis is met with the business requirement for the project.
• Engaged with the different work environment in employees and third-party consultants if required.
• I made sure every ceremony is timeboxed and also productive.
• Communicated and the team's progress and success to make sure they are highly visible to the Product Owner and stakeholders.

Environment: SAFe, Agile, Waterfall, Scrum, Azure DevOps, Visio, PowerPoints, Excel, SQL, Quest, SharePoint, Kanban, and Scrimped, Epost, and Fairfax.

Confidential

Business Analyst

Responsibilities:

• Collaborated with the Product Owner in detailing requirements in the form of user stories and defining acceptance criteria.
• Assisted with the process of completion in Business Impact Assessment and technology Impact forms completion.
• Worked in property and causality insurance in Commercial Auto, Workers Compensation and Umbrella Policy, and Business Owners Policy (BOP).
• Good Experience in the Policy life cycle in all the policy transactions.
• Experience in conducting the JAD Sessions with all the team leads to make sure the whole team has the same understanding of the requirements.
• Developed Business Analysis Plan based on interaction with the Clients.
• Observed the understanding the data migration concepts.
• Review and redesign current Application forms to be product specific.
• Created screen mock-ups for all projects to facilitate development work
• Conducted meetings with the Change Management for better collaboration with and changes possibly required on the ends of requirement.
• Worked closely with the development team and testing team on test cases and test scenarios that are matching the requirements.
• Experienced in managing the Scrum Process with the coordination of the scrum team in Agile Methodology.
• Facilitated Scrum Ceremonies including Sprint planning, Sprint demo, and Sprint Retrospection.
• Guiding Joint application design sessions, brainstorming sessions, and personal interviews to acquire business requirements from business users and associated stakeholders.
• Assisting QA to create test objectives and test scenarios, providing test data, and supporting business validation and quality assurance efforts through pre-construction and post-construction efforts. Conduct meetings with product owners and assist QA in getting approvals.
• Created User Manual and trained Users to understand the new system.
• Assisting in closing JIRA defects by coordinating with the application contacts, identifying the root cause, promptly assigning defects to the responsible application team.
• Involved in Daily Standup.
• Experience in guiding the team to follow Agile Practices.
• Coordinating with the UAT team on the progress of the test execution and ensuring that the testing activities including defects filing would be completed within the allocated timelines.
• Comprehensive knowledge of the Software Development Life Cycle (SDLC) and various SDC methodologies such as Agile (Scrum), RUP, and Waterfall.

Environment: AGILE, JIRA, Guidewire, MS Visio, SharePoint, MS word, Excel, PowerPoint, MySQL Server.