SUMMARY

• Business Analyst with 12+ years of planning, scheduling, delivering projects including requirements gathering, analysis, interface design, documenting, data management, current and future state, data mining, work flow, process flow diagrams, QA systems integration testing, regression testing, statistical analysis, User Acceptance Testing (UAT), test cases and test plans and collaborating
• Facilitated meeting with SMEs' and stakeholders to produce, design, packaging, implementation and rating SMEs' feedback and performance
• Conducted work breakdown meeting to identify milestone, deliverables.
• Created and shared calendar - timeline based on committed dates for delivery from work effort owners
• Escalated issues to SMEs', Sr leaderships, managers, to ensure correct message is conveyed and communication is flawless
• Coordinated closely with other project BA's for updating Dashboard and present to the program level meeting and give update to the team including business leads, project sponsors, program director
• Worked closely with Program Manager, Project Manager in assigning or referring BA's to fill in position and support them in understanding project works
• Conducted PM-BA forum on bi-weekly basis for open discussion on project works and interdependencies
• Built and maintained effective relationships with business and technology partners, subject matter experts to obtain consensus and support for required changes or enhancements.
• Translate customer business needs into requirements to support their online strategy.
• Provided analytical solution to the customers for Production Issues.
• Worked on migration project from legacy to Cloud system - acted as liaison between business and IT to ensure all application and tool migration needs are met
• Provided operational support between the customer and internal team during the migration process managing RAID and regular update to the stakeholder with the work status
• Performed data analysis, and data and software conversions, and led multiple system implementations.
• Excellent analytical skills for understanding the business requirements, business rules, business process and detailed design of the application Knowledge of SQL and experience of writing SQL commands.
• Strong understanding of OBIEE design and development, experience with ETL process using various transformations, data migration and gathering reporting requirements.
• Competent in maintaining Test Matrix, Traceability Matrix and performing Gap Analysis by identifying existing technologies and documenting the enhancements to meet the end state requirements
• Experienced in preparing Test Strategy, Test Plan, Test cases, Test Execution, Test Effort Estimation, Risk Mitigation Plan and Reporting
• Experienced in testing Web based applications
• Experienced in Functionality testing, Sanity testing, GUI testing, System testing, Integration testing, Regression testing, E2E testing, Black box, white box, Database testing and BI Reporting.
• Developed Test Cases & Test Plans with extensive use of HP ALM

TECHNICAL SKILLS

Testing Tools: Quality Center (ALM), ClearQuest, QTP

Business Intelligence/Reporting: Informatica, OWB ETL, Power BI

Application Development methodology: Waterfall, Agile

Program and document management: MS Project Plan, SharePoint, Smart sheet, Visual SourceSafe

Data Analysis: SQL, PL/SQL, XML

Testing types: Functionality testing, Sanity testing, GUI testing, System testing, Integration testing, Regression testing, E2E testing, Black box, white box, Database testing and BI Reporting

PROFESSIONAL EXPERIENCE

Confidential

Sr. Business Analyst

Responsibilities:

• Effectively worked with PTP Transformation team in prioritizing the Enhancements. Performed gap-fit analysis and proffered effective solutions to the disputes encountered during the process of each monthly enhancements and documented detailed reports on every delivery to ensure effective communication
• Contributed to formative, process and impact evaluation using quantitative and qualitative research methods
• Developed work plans, deliverable schedules, contracts and managed day-to-day timelines and deliverables
• Streamlined the Procurement and Invoice Approvals process by configuring rules using Approval Management Engine in Oracle
• Driven the alert mechanism enhancement to identify Inactive approvers in the Approval chain in Procure to Pay process (Purchase requisition/ Invoice Approvals)
• Designed and build the interface between Nucleus-Oracle to automate Requisition creation process in Oracle and developed the Business process flow charts for the Project Nucleus integration with Oracle
• Delegated development work to offshore and onsite technical team extensively on RICE components as well as conducted daily stand up meetings to get the status updates
• Planned, developed, documented, and implemented test cases for PTP Projects/Enhancements based on existing specifications, and business and technical requirements
• Conducted CRP sessions with PTP Transformation team during the solution design phase and performed the Functional testing on the enhancements
• Collaborated with technical and security architects to evaluate risk and recommend remediation
• Coordinated penetration testing activities internally as well as with QA team. Reviewed Unit/ QA Test Results and collaborated will support teams in resolving the productions issues
• Working with QA team to author /review Rest plan and Test cases
• Provide root cause analysis for any systems or process issues, ensuring remediation plans are devised, discussed, and agreed on, and results are in permanent resolution of issues

Confidential

Sr. Business Analyst / Project Manager

Responsibilities:

• Collaborated with internal and external stakeholders to elicit, define and document business requirements, functional requirements, non-functional requirements, business rules, and business process flows through interviews, surveys, and business process analysis.
• Actively involved in all aspects of the software development life cycle(SDLC) including analysis, design, development, testing, and implementation.
• Consulted directly with customers to analyze business processes and current system in order to design test and deliver solutions that achieved their business needs.
• Responsible for successfully setting, managing and communicating the schedule, scope and budget of the projects using project management software like JIRA and Microsoft project management.
• Streamlined, defined, and documented business processes which increased end user consistency and efficiency.
• Experienced in Business Requirement document (BRD), Functional Requirement documentation, Use Cases, Scenarios, User Manuals creation
• Documents clients’ needs and analyzes business processes from a technology standpoint to create process diagrams for a visual representation and/or detailed process to be presented to software developers.
• Product demos with different stakeholders and users to get feedback for product improvement. Also, stakeholders gain insight to how clients experience the product.
• Work with the boundary teams to discuss integration requirements and execute unit testing.
• Determined a testing strategy in conjunction with the QA team. assisted in writing detailed Test Plan, Test Cases and Test Case Scenarios for System Testing, Integration Testing and Functional Testing.
• Work with Data Operations on a daily basis to ensure data quality and enrichment of the data through various workflow states.
• Work with and help integration test various downstream applications to ensure the right flow of data.
• Prepared user training documents, manuals and conducted user training sessions with Stakeholders from different areas to train them on data validation and governance.
• Derive the Acceptance Criteria and the 'Definition of Done' and ensure every user story that are sent for acceptance meets the acceptance criteria and satisfies the 'Definition of Done' after testing.
• Develop several reports using JIRA on the number of tickets being raised and closed based on priority.

Confidential, CA

Business Systems Analyst

Responsibilities:

• Built and maintained effective relationships with business and technology partners, subject matter experts to obtain consensus and support for required changes or enhancements.
• Translate customer business needs into requirements to support their online strategy.
• Provided operational support between the customer and internal team during the migration process managing RAID and regular update to the stakeholder with the work status
• Worked closely with business and IT folks along with SME's to amend, create, and updating process flow charts from AS IS to TO BE system.
• Used MS Excel Pivot Tables for data analysis and reporting for status update and presentation
• Worked with a cross functional and diverse team of business users and developers to enable accurate communication of requirements and ensure consensus.
• Updating and maintaining RAID - Risk, Assumptions, Issues and Decision log and assist Project Manager in overall project work efforts.
• Worked on migration project from legacy to Cloud system to Office 365 - acted as liaison between business and IT to ensure all application and tool migration needs are met
• Wireframes or screen/webpage mock-ups
• Created Use Case, Prototypes for web application how it will be used routes through a business process that are also useful as a basis for test cases.
• Worked on and tested Interface/API functions Screen, Window, Webpage technical process flow - menu structuring and route from screen to screen
• Created UML, Business Process Modeling BPM, to interpret business processes for project work and also to present to the senior leadership while discussing on the project
• Conducted PM-BA forum on bi-weekly basis for open discussion on project works and interdependencies
• Wrote Test scenarios and test cases for various projects.
• Assisted in Regression Test, System Test, and UAT.