SUMMARY

• Servicing as a Lead Software Test Engineer / BA for Agile based SDLC projects with 9 years of industry's experience in BFSI domain. Gained diversified experience by collaborating with teams across Space & Time. Primarily skilled in SQL validation, Data Engineering and also knowledgeable in Test Automation employing Selenium (Java) with Cucumber (Gherkins).
• Servicing as a QA Lead with strong roots on Qualitative concepts in evaluating Agile based SDLC project gained over a period of 9 years.
• Practices include diversified skills across the board like Data, Migrations, Exploratory, Functional, Automation, UX and Mobile testing.
• Embraced various technological trends and adopted Agile (Scrum methodology) which I’ve been practicing for the past 6 years.
• Strong conceptual knowledge of database querying to perform qualitative analysis on the data sets. Also worked on MDM process.
• Experienced in generating test data from various applications and Banking Mainframe systems like TSYS, Lexis Nexis BXGE as part of Test Data Management.
• Also worked on Risk & Compliance tools like Actimize - AML, OFAC-SDN, Sanctions Screening process, etc.
• Familiar with cross-browser testing and compatibility testing.
• Completed Foundation Course on ITIL framework and also worked on HPSM tool for incident tracking & reporting.
• Created & worked on automation framework with Selenium in Cucumber wrapper for web-based Banking application, also familiar with QTP and UFT framework for web-apps.
• Pioneered in implementing BDD by leveraging the automation-framework and abstracting the underlying complexity from Business users.
• Involved in developing data driven framework using Selenium Web Driver and tested using Cucumber with Selenium Web driver as wrapper for designing and execution of automation test cases.
• Played a major role for implementing page object model (POM) using Selenium WebDriver.
• Implemented Test Automation Framework build using Selenium WebDriver as an open-source tool.
• Involved in design and implementation of Selenium WebDriver automation framework for smoke and regression test suites.
• Expertise in using Selenium (data-driven, XPath locator) and WebDriver to test the web application.
• Used HP Quality Centre as a defect tracking tool for raising defects and interacting with developers and vendors about the bugs in the software application.
• As a QA Lead, I had the responsibility to ensure projects move efficiently through the testing process flow - starting with requirements phase, through test plans & execution, analysis & recommendations.
• Worked in QTP for validation of a complex online banking system.
• The front-end testing involved QTP browser-based validations for the entire web banking application starting from SSO-login to Sign-out ranging into User profile, Bill payments and teller operations.
• Object recognition, addition of objects to repository and maintaining the scripts. Most of the screens including the Payments system were first scripted with record & run, later modified as according to the changes in page development and deep-link integration.
• Have effectively used the stored test results in repository in modifying and optimizing the test case execution as the testing progressed. Identified the risks and challenges and reported to the Project-Management team on a timely manner to ensure the time-lines are intact and not disturbed by the modifications in code and regression on it.
• Also supported the validation of the New mobile banking application which supported basic teller operations, Bill payments & A2A transfers.
• The bank came up with an indigenous idea that allowed users to use the mobile-app without consuming their data-plan. Hence, we validated transactions to support this new system which uses encrypted SMS methodology to complete every user interaction.
• I’ve also published status reports to the management on a daily, weekly and monthly basis to appraise them about the performance & road-map of the team.
• Also published test summary report and IT sing-off at the end of testing phase of the project.
• Provided GO/NO-GO decision on production migration to the management team based on testing deliverables.
• Took the entire responsibility as the Onshore Lead for the test design and test execution deliverables.
• Also performed Onsite-Offshore coordination, task allocation and status reporting on a daily basis.
• Provide process guidelines in business and technical directions to team and coordinated with the resources for high quality and timely delivery.
• Build strong relation with various stakeholders in test execution, analytics and end to end validations
• Successfully coordinated with multiple test leads and successfully completed E2E testing for the projects handled.
• Also coordinated with development team on the code merges for different projects and performed release integration testing and Regression Testing.
• Administered the activities of test Closure; post implementation, pilot validations and warranty support.

TECHNICAL SKILLS

QA Tools: SQL, TSYS Mainframe, Actimize, Putty, Sailpoint, Hadoop

Automation: Eclipse, Selenium, Cucumber, Cyara

Databases: SQL Developer, MySQL, SQL workbench, Postgres SQL Admin

Other Skills & Knowledge: Cucumber - Selenium Automation (Java & Ruby), Gherkins, Agile-Scrum, AWS, Workday,ETL

PROFESSIONAL EXPERIENCE

BA / QA Lead

Confidential

Responsibilities:

• Responsible for supporting Sailpoint based Identity and Access Management tool on operational issues, code issue and audit issue including the release activities, application migration. Work with vendor to resolve for product bugs.
• Interpret and apply development skills to build Identity IQ based Identity and Access Management (IAM) solutions to support globally dispersed businesses, personnel, and Customers.
• Work with IAM leads and business IT managers to understand business requirements, enterprise IT standards, and other considerations that influence how IAM solutions and services should perform and operate.
• Engineer solutions to ensure that IAM solutions and services perform according to defined processes, meet defined policies, and comply with information security requirements.
• Develop technical IAM solutions during the solutions delivery life-cycle, while engaging service owners, architects, project managers, global infrastructure teams, regional IT teams, and key IAM product vendors.
• Integrate IAM systems with in-house and third-party applications for provisioning, identity authentication, developing connectors between IAM tools and systems resources, and system resource authorization.
• Work with application developers and IT operations to develop, test, roll-out, and maintain enterprise-wide IAM solutions and services.
• Lead quality control and quality assurance activities, such as developing and executing test plans / scripts, and resolving deviations or exceptions for newly developed and/or enhanced IAM solutions.
• Understanding the business requirements and functional specifications of the client module. Planning the test activities and preparation of test scenarios as per customer requirements. Review test plans, test scenarios, test case and test execution.
• Identify the automation scope and prepare automated scripts. Design and modify Test Automation frameworks.
• Configure Jenkins job to run automated test cases for each non-production builds. Review test scripts and analyze test execution.
• Technically assist the team members in testing issues for entire test life cycle, testing issue resolution. Defects reporting and tracking for resolution.
• Monitor project related risks.
• Coordination with development, deployment and environment teams. Coordinate with other teams for issue resolution and clarification.
• Work on innovative solutions and process improvements ideas

Tools: & Skills: Agile-Scrum Model, Sailpoint, JAVA Cucumber, SQL Server, SQL workbench, Postman, AWS

QA Lead

Confidential

Responsibilities:

• Analyze features and design test suites as part of Sprint planning.
• Gather requirements, creating logical test cases both manual and automation utilizing web based and databases.
• Process Automation using Cyara Automation Tool (Working as Technical Subject Matter Expert and Hands on Test Lead).
• Validate and analyze IVR test results across various system like Mainframe, DB2 database and Enterprise REST and SOAP APIs.
• Virtualizing the entire QA environment which involves multiple APIs and backend database. Work on Cloud Based Testing (Amazon Web Services) as IVR is hosting its APIs in Cloud.
• Provide technical expertise and “hands on” participation in creating, maintaining and implementing automation testing solutions.
• Develop and execute test plans/test cases to monitor the performance metrics for both Database applications, Web Applications and IVR application.
• Design and develop test suites for build automation process for applications. Requirements Understanding and Test Scripts Preparations.
• Network & Firewall Validation / Testing and Defect Tracking.
• Validation of end user / credit card customer experience and ensure that all User Interfaces are tested properly.
• Validation of Mobile App, On Line Banking & IVR (Integration Testing).
• IVR Application Testing - Call Flow, Master Scripts/recordings, Phrases, Call Variables, etc.
• Voice Testing, Reporting and Issue Tracking (Natural Language, Voice Recognition, Predictive modelling) etc.
• Production Support for major IVR issues - on call rotation and support BAU as needed.

Tools: & Skills: VXML, DB2, SQL client Data power test Harness, MS Office suite, XML, Load testing, spy, 24/7 Platform, Java, Jira, Cyara.