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Sr Business Analyst Resume

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SUMMARY

  • Business Analyst with 25 years of experience supporting business solution software, Business process documentation and analysis, root caSruse and gap analysis.
  • Endeavor to utilize my skills to enhance business processes improvements, liaison with Business groups, Technical Teams and Vendor teams as required to reach organizational objectives.
  • Managed portfolio of projects to meet strategic objectives Industries: Power Marketing (Government), Customer Database, E - commerce, Retail, Catalog, Marketing, Banking/Credit cards, Management positions

PROFESSIONAL EXPERIENCE

Confidential

Sr Business Analyst

Responsibilities:

  • Lead Business Analyst for System of Record (SOR) replacement
  • Documentation of all Current BU Processes across Enterprise
  • Requirements definition for all BU Business across Enterprise
  • MVP definition for SOR Vendor and Genesis internal ecosystems
  • Self-serve Account Management web site (consumer facing)
  • Payment processing
  • Media Archive
  • Billing rules and Fees calculation
  • Communications Hub
  • Fraud Prevention Authorizations and Payment transactions
  • Change Management Champion Network
  • Readiness Assessment
  • Change Champion Network workshops
  • Communication Planning
  • Project Planning

Confidential

Business Analyst

Responsibilities:

  • Implementations for new Expedite Clients in a Agile environment
  • Business Requirements Definition documentation
  • Use Cases and Change Requests for customization of implementation
  • Work directly with Banking Clients to understand and communicate desired future state
  • User Stories with Acceptance criteria
  • Manage User Permissions
  • Edit XML records
  • Review log files Troubleshooting
  • Demo Expedite Suite features

Confidential

Sr Business Analyst

Responsibilities:

  • Review all payment pathways to identify Use Cases affected by PCI compliance
  • Interview business stakeholders and develop Workflow diagrams and Narratives for each Use Case
  • Present documentation for review by Program Management and external Auditor as evidence of compliance

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