Sr Business Analyst Resume
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SUMMARY
- Business Analyst with 25 years of experience supporting business solution software, Business process documentation and analysis, root caSruse and gap analysis.
- Endeavor to utilize my skills to enhance business processes improvements, liaison with Business groups, Technical Teams and Vendor teams as required to reach organizational objectives.
- Managed portfolio of projects to meet strategic objectives Industries: Power Marketing (Government), Customer Database, E - commerce, Retail, Catalog, Marketing, Banking/Credit cards, Management positions
PROFESSIONAL EXPERIENCE
Confidential
Sr Business Analyst
Responsibilities:
- Lead Business Analyst for System of Record (SOR) replacement
- Documentation of all Current BU Processes across Enterprise
- Requirements definition for all BU Business across Enterprise
- MVP definition for SOR Vendor and Genesis internal ecosystems
- Self-serve Account Management web site (consumer facing)
- Payment processing
- Media Archive
- Billing rules and Fees calculation
- Communications Hub
- Fraud Prevention Authorizations and Payment transactions
- Change Management Champion Network
- Readiness Assessment
- Change Champion Network workshops
- Communication Planning
- Project Planning
Confidential
Business Analyst
Responsibilities:
- Implementations for new Expedite Clients in a Agile environment
- Business Requirements Definition documentation
- Use Cases and Change Requests for customization of implementation
- Work directly with Banking Clients to understand and communicate desired future state
- User Stories with Acceptance criteria
- Manage User Permissions
- Edit XML records
- Review log files Troubleshooting
- Demo Expedite Suite features
Confidential
Sr Business Analyst
Responsibilities:
- Review all payment pathways to identify Use Cases affected by PCI compliance
- Interview business stakeholders and develop Workflow diagrams and Narratives for each Use Case
- Present documentation for review by Program Management and external Auditor as evidence of compliance
