SR BUSINESS & DATA ANALYST Resume

SUMMARY

Business Systems Analyst with 20+ years industry experience in software & mobile app requirement analysis, business data and process modelling, process flow and quality assurance skills using various methodologies
Extensive knowledge of all phases of the software development life cycle (SDLC)
Broad aptitude in database architecture to provide structured output for reporting and analysis.
Design and review of various documents including the Software Requirement Specifications (SRS), Business requirements document (BRD), Use Case Specifications, Functional Specifications (FSD), Systems Design Specification (SDS) and testing documents.
Vast experience implementing various Enterprise Resource Planning (ERP) & Customer Relationship Management (CRM) solutions including Salesforce, NetSuite, Sage Intacct, etc.
Extensive application in improving processes using AGILE - SCRUM & Waterfall methodologies
Utilized Microsoft Visio for Business Process Modelling and Data flow diagrams.
Well versed in project management tool (MS Project) for status reporting, planning and resource allocation.
Experience in conducting GAP analysis, User Acceptance Testing (UAT). SWOT & Cost benefit analysis
Success as a team player working in conjunction with DBA’s, testers, developers and other team members in validation and testing complex scenarios and projects and in maintenance of Quality Standards.
Effective communication, problem solving, organizational, interpersonal, and presentation skills.

PROFESSIONAL EXPERIENCE

SR BUSINESS & DATA ANALYST

Confidential

Responsibilities:

Analyzed client requirements as part of CRM integration.
Evaluated data with focused on Data Modeling or SQL Data Profiling.
Collaborated in Scrum team to review the 80+ entities exists in current data model.
Worked with client and internal teams to extract sales attributes from entities in Sales CRM data.

SR BUSINESS ANALYST

Confidential

Responsibilities:

Elicited Requirements from Corporate Execs for MS Dynamics CRM Solution.
Developed Business Requirements Documents for Solution Architect to develop solution.
Presented Functional Customizations in Client’s Dynamic Instance per sprint.
Coordinated with Offshore Development Team to complete Sprint Work utilizing AGILE Methodologies.
Managed Client Communication & Projects through Microsoft Teams

SR BUSINESS ANALYST / PM

Confidential

Responsibilities:

Served as a subject matter expert demonstrating advanced knowledge in multiple systems and domains.
Operated as a liaison for internal business partners, external vendors & software development team.
Collaborated with project teams in requirements definition, documentation, defining metrics.
Performed requirements analysis & modeling of current state & future, analysis of business / IT drivers, etc.
Utilized Microsoft Project, Visio, and other Microsoft Office tools to manage development schedules