SUMMARY

• Eight (8+) Plus years of diverse progressive experience in Information Technology, with emphasis on, Business Analysis, Scrum Master, Project management, and Software Development.
• Accomplished servant - leader capable of delivering large-scale software and Web development projects on time by effectively collaborating, facilitating, leading and coaching multiple scrum teams.
• Expert at driving the adoption and enforcement of Scrum rules, removing impediments and fostering self-management.
• Expert and Used Rally, Version One, JIRA and TFS to successfully integrate and centralize projects.
• Expert in using frame works like Scrum, Kanban, XP, etc.
• Capable of bringing overwhelming enthusiasm and awareness to projects, applying expert judgment to the removal of impediments, keeping teams focused and delivering success in rapidly evolving and dynamic environments.
• Experience with widely agile techniques: User stories, ATDD, TDD, Continuous Integration, continuous Testing, Continuous Integration, Pairing, Automated Testing and Agile Games
• Experienced Project Manager who excels in liaising between business and healthcare areas to achieve on-time, on-budget and on-spec project completions.
• Able to merge customer and user needs with business requirements, budgetary restrictions and logistical considerations to meet project deliverables.
• Highly skilled at managing the full project lifecycle from requirements gathering to deployment and end-user training within time and budgetary constraints.
• Expertise in working with Business Analysis, Risk Analysis, Business Process Models, Business Flow Diagrams and Business Requirement Documents.
• Comfortable in working with different requirement gathering techniques like Brainstorming, JAD sessions, Focus Analysis, Reverse Engineering, Survey, Document Analysis, Interview, Prototyping and Observation
• Resourceful problem solver with strong analytical skills and the demonstrated ability to promote a positive work environment while leading and motivating both actual and virtual project teams
• Good working knowledge in Enrollment, Billing, Claims, CMS regulation, HIPAA regulations, 834 enrollment and 837 claims transactions for health care industries.
• Extensive experience in developing Use Cases, creating Screen Mockups, conducting Gap Analysis and Impact Analysis, SWOT analysis, Cost Benefit Analysis, Risk Analysis.
• Experience Design and review of various documents including the Software Requirement Specifications (SRS), Business requirements document (BRD), Use Case Specifications, Functional Specifications (FSD), Systems Design Specification (SDS), Requirement Traceability Matrix (RTM) and testing documents
• Expertise in creating Use case diagrams, Activity Diagrams, Sequence diagram, Business workflows with complete understanding of various SDLC life cycle concepts.
• E xtensive experience in modeling the AS IS and TO BE ecommerce solutions
• Extensive exposure of working in projects related to data and system integrations needed due to Merger and acquisitions.
• I n depth knowledge Rational Unified Process (RUP) methodology, Use Cases, Software Development Life Cycle (SDLC) processes, Object Oriented Analysis and Design (OOA/D).
• E xperience in the ETL (Extract, Transform and Load) process used to migrate data into new platforms using Informatica tool and Business Intelligence (BI) tools like Business Objects Modules (Reporter, Supervisor, Designer, and Web Intelligence).
• Hand on Experience in the back-end applications of data validation process using SQL
• E xperienced in performing Business Process Analysis to check the compatibility of the existing system infrastructure with the new business requirements and in translating business requirements, user expectations into detailed specifications by using various Text formats & Unified Modeling Language (UML).
• A self-starter and good at making healthy and productive working relationships in internal, external, independent, and team environments
• R esult oriented, highly motivated, organized and eye for detail with excellent communication and interpersonal skills. Ability to adapt and quickly learn new technologies.

TECHNICAL SKILLS

Agile Tools: Rally, Jira, Version one and TFS

Operating Systems: Windows 98/NT/2000/XP/7, Citrix, VSE Mainframe.

Languages: C, C++, Visual Basic, SQL/PLSQL

Databases: MS-Access03/07/10, SQL Server, Oracle, DB2.

Tools: MS Visio, Rational Rose, Rational Clear Case, Rational Requisite pro.

Bug Tracking Tools: Mercury Test Director, Rational Clear Quest

Testing Tools: Test Director, Load Runner, and Quality Center

PROFESSIONAL EXPERIENCE

Confidential

Sr Scrum Master

Responsibilities:

• Acted as a Scrum Master for one or more Agile teams, performing all normal Scrum Master duties including facilitating daily scrum, sprint planning, sprint demo, release planning, retrospective meetings, and providing leadership and coaching to the team in support of the Agile development process
• Develop and maintain a solid partnership with key project and business stakeholders and work collaboratively towards a common goal.
• Participate in the organization and planning of the development schedule based on methodology that has been developed to create a cohesive plan with identifiable critical path, task dependencies, and major milestones, and manages the agreed project plans and schedules, ensuring successful completion within scope, budget, time, and quality parameters
• Ensure that the Scrum team is empowered, yet has solid processes and excellent discipline by following Agile Management Framework (AMF)
• Ensure all Scrum working sessions are adhered to throughout project lifecycle
• Working closely with developers to ensure they are not blocked and can execute the process as administered by the Scrum Master
• Collaborate with project teams (both on and offshore), create and maintain project plans and schedules
• With the assistance of the Agile Coach, provide proactive coaching to the team and recommends continuous improvement of processes to optimize team productivity
• Perform Agile Maturity assessments for teams, provide coaching and input to reach higher levels of maturity, continuous improvement
• Monitor and track status of iterations/releases and ensure work progress visualization on the scrum board.
• Responsible to implement and execute disciplined Change control process including communication, estimation and impact to scrum teams and testing
• Uses strong business and technical knowledge to implement solutions to impediments, keeping projects on track
• Support and educate the Product Owner, stakeholders on Agile principles and methodologies to preserve the team from external pressures which may inhibit its productivity.
• Results Driven (Prioritizing, Taking Initiative, Taking Ownership) Team Leadership (Coaching Others, Dealing with Stress, Demonstrating Teamwork, Influencing Others, Interacting with Others, Maintaining Composure, Motivating Others, Providing Direction and Leadership).
• Communicate cross functionally, ensuring transparency of progress and outcomes; Report team progress and accomplishment up and across; Facilitate status updates, product demos and retrospectives; builds on successful initiatives to gain support for ideas.
• Stakeholder management: Support the backlog and release plan, radiate scrum artefacts to the product owner and team, and keep key stakeholders informed about progress.
• Trains scrum teams on the use of Jira to track all work. Works with technology to set up Jira for Products and Projects.
• Responsible and heavily involved with setting up recurring status meetings with the business, fielding questions from the business, as well as handling issues that arise from the business.
• Work closely with product management and product development to interview, research, analyse, and derive business, functional and technical requirements
• Execute on Scrum Master Responsibilities that include organizing and facilitating daily stand-up meetings, reviews, retrospectives, sprint and release planning, demos and other Scrum/Kanban-related meetings.

Confidential, Phoenix, AZ

Scrum Lead

Responsibilities:

• Work within the core delivery team empowered/tasked with design, development, modification, and implementation of computer applications, and building high performing delivery teams.
• Serve as Scrum Master for multiple scrum teams and coach others in the organization regarding Agile practices and impacts that action have on the team and its self-organization (i.e. managers, stakeholders, Product Managers, Program Managers, etc.)
• Execute on Scrum Master Responsibilities that include organizing and facilitating daily stand-up meetings, reviews, retrospectives, sprint and release planning, demos and other Scrum/Kanban-related meetings.
• Experience in working with Portfolio, Program Management, RTE, scrum master, development team on designing and executing daily stand ups.
• Participated in scrum of scrums and notified the RTE about roadblocks, correlated dependencies and aligned the project goals.
• Facilitated Team Breakout sessions in the Program Increment planning.
• Manifested SAFe core values in the team and following the Agile manifesto.
• Execute on Scrum Master Responsibilities that include organizing and facilitating daily stand-up meetings, reviews, retrospectives, sprint and release planning, demos and other Scrum/Kanban-related meetings.
• Lead Engineer for onshore and offshore Agile/SAFe Development and Operations teams in full lifecycle delivery of enterprise-wide financial planning and data analysis platforms for Business Enterprise Systems.
• Partner with technical teams for delivery of technical runway in a SAFe Program matrixed organization.
• Work closely with Product Owner to lead Backlog Refinement events, ensure there are visibility for the team to “look-ahead” of what’s upcoming in the future Sprints and that the stories have enough details for the team to plan work for.
• Partner with Product Owners, Dev, QA, Architects, and project stakeholders in building a high-performing and self-organizing team.
• Facilitate Daily Standups, ensure that blockers and other Post-Scrum action items are discussed and resolved in a timely manner.
• Remove impediments that are preventing the team from accomplishing their goals. Help the team learn to identify dependencies, skill/knowledge gaps, and other impediments for their work.
• Represent the team in Scrum of Scrums by proactively communicating the team’s activities, areas of integration and overlap across multiple teams, and removing organizational blockers. Facilitate Scrum of Scrums as needed.
• Lead a collaborative and constructive Sprint Retrospective, ensure that the team’s voice is heard and valued, and that Retrospective learning’s are documented, acted upon as needed, applied to the next iteration and shared across multiple Scrum teams.
• Facilitate an effective Sprint Review, ensure that attainment of Sprint Goals are clearly communicated to stakeholders, empower and reward the team to demonstrate completed user stories and working product increments, solicit feedback from stakeholders on working product increments and incorporate them to the product’s next iteration.
• Develop and track metrics. Exercise judgment when to act upon negative trends and escalate to Senior Leadership as needed.
• Taking Ownership of Scrum Team Commitment each sprint, drive team to effectively estimate and deliver consistently. Create and Maintain Readouts and Communications on Development Progress and Impediments for the Scrum Team, Project Management, Product Owners and Management.
• Facilitate valuable Retrospective meetings at the end of each sprint ensure the highest priority retrospective action items are owned and completed within the identified timeframe.
• Lead co-located, remote & offshore project teams through the full project lifecycle in a fast-paced agile environment - this includes solution analysis, work breakdown process, dependency identification, project schedule, release coordination and project transition to support.
• JIRA tool is used for Agile Scrum and Agile Kanban for tracking team activities.
• Engage with other scrum masters to increase the effectiveness of scrum within the organization.

Environment: Rally, Jira, MS Office, TFS, Java, Pega, SharePoint, Task board, Slack, Power Point, SQL Server 08