Objective:

Accomplished Project Manager with Business System Analyst experience seeking to advance with extensive background in PMP methodologies. Extremely motivated to obtain a challenging new position in a change of market

History:

Spent the most recent 10 plus years working for fast-growing IT consulting companies with primary business activities include Custom software products, ERP projects, Contracts management application development, Records management, ETC. Clients typically include, DoD, Federal and State agencies, Capital One, Humana, and Affinion Loyalty Group.

Primary Skills:

SDLC, GAP Analysis, MS Project, Work Flow, Use Cases, Functional Design Documents, Planning and Analysis, Problem Solving, Budgeting, Negotiation, Time Management, Project Management.

PROFESSIONAL SUMMARY

• 8 years of IT and Management experience in Software Development Life Cycle SDLC working as Project Manager/Business System Analyst, experienced in interviewing business users and customers, providing recommendations to resolve issues for various business/technical groups and defining strategic solutions to business problems in multiple project environment.
• Strong knowledge of Software Development Life Cycle, Methodologies and Techniques like Waterfall and Agile.
• Strong in developing Project Schedule/Budget and creating MS Project Plan.
• Ability to define and document business user requirements, managing requirements and analyzing requirements, changing requirements, translating requirements, and objectives into business/technical requirements based on project scope parameters.
• Comprehensive experience in writing Test Plans and Test Cases.
• Ability to meet deadlines and handle pressure coordinating multiple tasks in project environment. Strong communication, business understanding, critical thinking and analytical skills.
• Crucial with strong leadership skills and flexible in work schedules.
• Through knowledge of cross-functional project management concepts, methods and practices.
• Experience in development of business requirements specifications, project planning, GAP analysis, ROI analysis, SWOT analysis and Cost Benefit analysis.
• Strength includes developing and maintaining project documents Project Charter, WBS, Project Plan, Project Schedule, Budget/Reports, Resource Plan, Risk Plan, and Issues/Risk Registers.
• Proficient with core Project Management tools MS Project, Sharepoint, Pulse System and Microsoft Office tools Outlook, Project, Word, Excel, Visio, Access, and PowerPoint .
• United States Citizen with Federal Bureau of Investigation Security Clearance

TECHNICAL SKILLS

PROFESSIONAL SUMMARY

Confidential

Project Manager/Business Analyst

At ALG, I am part of GM General Motors team where I support several projects. The setup is such that at any given time I am supporting minimum of three projects. The Monthly Ops Enhancements project which has a 2.5 monthly cycle and couple of long term projects 6 months to a year duration projects. I support the project from initiation assessment phase , planning and designing, execution, monitor and control reporting/change control , implementation delivery , to the closing phase.

Responsibilities:

• Gather project related requirements and assess them to figure out the duration/resourcing needed for the project.
• Develop project plan, WBS, schedule, timeline, and milestones that identify key issues, approaches, and performance metrics.
• Measure project performance Scope, Schedule, and Cost by using EVM Earned Value Management tools and techniques.
• Track/Assess risk management plans, project deliverables, project variances, project scope changes, project budget, project reports, and critical path throughout the project life cycle.
• Create scenario compare footprints for a larger audience which reflects status/resourcing needed for existing/future projects.
• Perform project close activities Assess the project, Ensure project completion, Document lessons learned and best practices to formally close the project and transfer the completed project to PMO office.
• Mentor/Train new hire/junior level employees.

Confidential

Business Analyst

This project was based on HealthCare arena focus on creating a web-enabled user interface to support the data collection, monitoring, and reporting activities of the clinical case management system Wounded Warrior project workflow for the DoD Department of Defense, Tri Care . We leveraged the existing TMA architecture to support the services and data needs for the user community. I conducted capability-needs assessment on the existing TMA architecture used in this development. We enhanced the Enterprise storage capabilities to support the needs of the functional user community based on the aforementioned assessment.

Responsibilities:

• Perform analysis of information flow and process architecture necessary for implementation of information technology business solutions.
• Analysis of business process flow and associated requirements to enable information technology solutions.
• Identification and documentation of functional requirements for business architecture design with the help of use cases, wireframes and other techniques.
• Creation and maintenance of requirements traceability matrices RTMs for CCM system.
• Development of several other project documentations, as required.
• Facilitation of product reviews of the proposed solution.
• Helping the software development team to interpret and build to requirements.
• Supporting the development of user interface.
• Made sure that the application is in compliance with HIPAA Health Insurance Portability and Accountability Act and DoD PHI policy Protected Health Information .

Confidential

Business System Analyst

At Capital One, I worked with three different Mangers handling multiple on going projects. I worked on Infrastructure Governance Project, Asset reclamation project, Bring on a third party vendor RFP project, and Documentation of on boarding/off boarding process and analyzing improvements.

Responsibilities:

• Analyzed end of month project reports in BEN system and send out non-compliance email. Based on the end of month reports set next months estimated targets.
• In-depth study on enhancement expenditure and coming up with estimated industry standard across the board.
• Analysis of on boarding and off boarding process from a clean slate perspective and determined how they can best modify these processes to improve how they bring employees on and off.
• Working with multiple teams to analyze and write SOW's and RFP's for current and new up coming projects.
• Wrote multiple surveys and did analysis of JAD sessions, RFP's, and SOW's for future estimates.
• Created Power Point Decks and presented to project teams, Managers, VP's, and PM's

Confidential

Consultant/ Business System Analyst

• At DAI I worked as a Business Analyst/Project Manager for DAI Technologies, Inc, which combines information technologies, document services, and a professional workforce to efficiently complete projects for business and government.
• As a Project Manager for DAI itself, I was responsible internally for analyzing work flows in various departments and calculating efficiencies through metrics and qualitative methods.
• Implemented a two shift system for Data Entry Operators in house, which increased profits by 100 .
• Directed and coordinated activities of projects through delegated members of project teams.
• Reduced the turn around time for document services from 72 hours to 48 hours.
• Managed multiple projects adding up to 4 million dollars in revenue.
• Created Project Portfolio Management PPM process standardizing how projects were captured, prioritized, and tracked through completion.
• Implemented past project database to document critical numbers/information like lessons learned, estimate vs. actuals, etc. This helped in reducing the gap between estimates vs. actuals to a 10 variance.
• Designed, implemented, and monitored management operations, including supervising 3 Assistant Managers and over 15 employees.

Confidential

Business System Analyst/Project Manager

This project involved creation of a web based back end secure systems to manage and convert physical paper documents into an indexed and searchable data base. The system digitized and automates the contract documentation process. Major functionality comprising system Use Cases included Administrator Module, Data Entry Module, Search Module, Login Module and Log File Module.

Responsibilities:

• Oversaw a .5 million dollar project to archive 2 million documents to web based document management and reporting system.
• Developed QA and SQC guidelines, baseline management plan, communication plan, and process plan user manuals.
• Prepared Work Breakdown Structure WBS to lowest work package level for Responsibility Assignment Matrix RAM , process dependencies, and scheduling.
• Prepared Project risk analysis, risk planning and contingency planning that enabled zero downtime for deliverable occurrences.
• Implemented the Project Performance system to track process module performance and evaluate production cost savings on a weekly basis.
• Gathered requirements from Air Force Command, stakeholders and the subject matter experts through Joint Requirement Planning Sessions to understand needs of enhanced system.
• Developed user-interface prototypes of enhanced document processing features using MS Visio to facilitate interactive discussions with stakeholders and user interface design engineers.
• Defined needs of the system by developing use case models, Functional Requirement Specification and Supplementary Requirements Specification.
• Conducted Gap Analysis to determine deltas between existing system and proposed Document Management system that would facilitate enhancement.

Confidential

Business System Analyst/Project Manager

In this project I was responsible for creating/reviewing business requirements, functional specifications, project schedules, documentation, and test plans. Worked with scanning and data entry production staff to identify and map detailed current processes, identify gaps and failure points, perform root cause analyses, and develop functional requirements that support overall strategy, goals, and objectives. I acted as a liaison between IT and business clients to accomplish data entry and search application enhancements and production bug fixes in support of company objectives.

Responsibilities:

• Oversaw a 3 million dollar project to migrate a legacy manual refund system to a web based document management and reporting system.
• Implemented second shift to increase the buffers from 6 hours to 24 hours for turnaround time TAT .
• Co-author business requirements document with project teams. Extract, discuss, and refine business requirements from business users and team members.
• Worked closely with business clients to develop and understanding of their business processes and objectives. Provide the client with Information Technology recommendations that address process improvements and achievement of client goals. Upon getting approval of these recommendations, I proposed revision to an existing system.
• Developed project schedules, requirements, and preliminary design for client applications. Perform analysis and design projects using a systems development methodology. Work with all levels of client staff in solution definition.
• Analyzed change requests to determine what is being requested and project requirements to determine if change requested is scope creep or missed requirement.
• Testing system changes. Performed needed testing to ensure that programs are working properly before being implemented and assisted users to resolve problems uncovered through their testing.

Confidential

Business System Analyst/Project Manager

This project was for the DPD. It was to develop an intuitive and easily navigable website to introduce the new Domestic Violence Tracking System. The different divisions of DPD were combined into a single division to serve the Public. It involved collaboration of the different units to streamline and operate the data together.

Responsibilities:

• Performed Requirements Gathering and Analysis, interviewed the SME Subject Matter Experts , and ensured that contributors and all key stakeholders were motivated to complete assigned tasks.
• Performed Gap Analysis to identify the deficiencies of the current system and to identify the requirements for the proposed system.
• Manage the Requirements Business as well as System requirements , performed requirements analysis along with the creation of Use Case Scenarios. Modeling of the business and application using Rational Unified Processing RUP and Unified Modeling Language UML .
• Created Process Work Flows, Functional Specifications, and responsible for preparing Software Requirement Specifications SRS , Functional Specification Document FSD .
• Facilitated Joint Application Development JAD Sessions for communicating and managing expectations.
• Performed Defect Tracking and Change Control Procedures using Rational Clear Quest and Configuration Management and Version Control using Rational Clear Case.
• Worked with the development team to make sure that they understood the user requirements and that the system developed met those requirements.
• Participated in developing test plans and test procedure templates and guidelines to be used by the project team with detailed screen layouts with regards to various types of corporate actions.
• Was involved in Functional System Testing, Integration Testing, Regression Testing, and User Acceptance Test using the test cases given by the client before releasing the application.