SUMMARY

• Business system Analyst with 10 years of professional experience in business system analysis, business Data analysis, business requirements, in Data warehousing, Big Data and in Information Technology and related business.
• Domain knowledge of insurance industry with very challenging work environment.
• Excelled in using Guidewire Applications such as Guidewire policy center 9.0.5 Integrations and Guidewire Claim center 9.0.5, Data hub 9.0.0 and Info Center.
• Strong experience in Software Development Life Cycle (SDLC) methodologies such as Waterfall and Agile - Scrum.
• Expert in using JIRA, Rally, Service now for bug tracking, issue tracking, and project management.
• Widespread experience with data warehousing, extraction, transformation and loading ETL and business intelligence BI tools.
• Expertise in Data Mapping, ETL, Data Quality Management, Data Analysis, Requirement Analysis, Business Modeling, Data Migration, Data profiling, Dimensional Modeling, Entity Relationship Diagrams ERD, Data modelling, SQL and reporting process.
• Skilled in preparing Integration system requirement Documents, Use Cases, Functional and Technical Specification Documents, Requirement Traceability, Traceability matrices, Test plans and Test scripts.
• Skillful GAP analysis.
• Defining Test Cases, analyzing bugs, interaction with team members in fixing errors, User Acceptance Testing (UAT), Client Acceptance Testing (CAT) and knowledge of QTP and Quality Center.
• A customer oriented, multitask professional with excellent analytical and logical skills possesses rich experience as Business System Analyst.
• Experienced in managing client-interactions, project planning, scheduling, and development teams
• Excellent Team Building and Problem-Solving skills in conjunction with strong Technology and Engineering background
• Ability to manage (Multiple) project tasks with changing priorities and tight deadlines.
• Ability to articulate alternative solutions and reasoning behind the alternatives. Excellent communication and presentation skills along with strong interpersonal & analytical skills.

TECHNICAL SKILLS

• Guidewire policycenter 9.0.5, Claimcenter 9.0.5 (Data Dictionary, Studio), Datahub ( SAP BODS), Info center, Cognos, Cognos-WSA, Altova XML spy
• Soap UI, Cooktop, SQL, Sql Server, AWS- Athena, R, Excel macros, Informatica, IDQ- Informatica, ERWIN, Oracle, DB2, Netezza, Teradata, Crystal Reports
• Business Objects, Tableau, Waterfall, Agile SCRUM, JIRA, Kanban Board, HP Quality Center, MS Visio, Clarity, Share point, QC, SQL Assistant, Toad
• Microsoft Office Suite Word, Excel, PowerPoint, Requisite Pro

PROFESSIONAL EXPERIENCE

Lead Business Data Analyst/ BI Analyst

Confidential

Responsibilities:

• Managed Agile Delivery process method.
• Utilized existing documentation to coordinate with the technical team members, particularly with Product Owners to gather project related information.
• Created User stories, problem tickets using Rally Board for items in product Back log.
• Created mapping documents to extract data from Claim Center /Policy Center into Data Hub and Info center.
• Also worked on eliciting requirements for third party extracts.
• Organized weekly Triage meetings with the Dev team and testing team to clear any pending tickets/questions regarding user stories, problem tickets and Bug fixes.
• Performed UAT testing to validate business requirements.
• Conducted walkthroughs and documented and involved User Acceptance Test (UAT), provided training to user.
• Provided production support and released software updates.
• Designed, created and maintained the project related documentation using SharePoint.
• Collaborated with the team to encourage open communication; Updated Kanban pre-work Boards.
• Assisted in resolving Developer issues/questions

Environment: SCRUM - Agile methodologies, Rally, Guidewire (Product Model, Claim center, Policy center, Data Hub, Info center), MS Office (Excel, Visio, Project), MS SharePoint, MS Outlook, Cognos, WSA, SQL Server Management Studio, Data Mapping/Modeling, Reporting.

Lead Business Analyst

Confidential

Responsibilities:

• Created and maintained the project related documentation SDLC form using SharePoint
• Utilized existing documentation to coordinate with the technical team members, particularly with Technology owners and Business owners to gather project related information
• Organized daily status meetings with the Dev team and testing team to clear any pending tickets/questions regarding planned retirement tasks.
• Assisted in resolving Developer issues/questions

Business Analyst

Confidential

Responsibilities:

• Managed Agile Delivery process method.
• Utilized existing documentation to coordinate with the technical team members, particularly with Product Owners to gather project related information.
• Created User stories, problem tickets using JIRA Board for items in product Back log.
• Organized weekly Triage meetings with the Dev team and testing team to clear any pending tickets/questions regarding user stories, problem tickets and Bug fixes.
• Performed UAT testing to validate business requirements.
• Conducted walkthroughs and documented and involved User Acceptance Test (UAT), provided training to user.
• Provided production support and released software updates.
• Designed, created and maintained the project related documentation using SharePoint.
• Collaborated with the team to encourage open communication; Updated Kanban pre-work Boards.
• Assisted in resolving Developer issues/questions

Environment: SCRUM - Agile methodologies, MS Office (Excel, Visio, Project), MS SharePoint, MS Outlook, soap UI, Web-Applications, SQL Server Management Studio, EZlynx, Applied Rater, PL Rating, Cooktop, JIRA, Biztrac, Data Mapping/Modeling, Guidewire studio, Data hub.