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Configuration Analyst Resume

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Dayton, OH

SUMMARY

  • Excellent organizational, analytical, research and problem solving skills
  • Ability to perform both independently and as a productive team member
  • Strong work ethic, ability to multi - task, self motivated and focused
  • Detail oriented, resourceful, excellent time management and communication skills
  • Strong interpersonal and communication skills
  • Understanding of the healthcare field and knowledge of Medicare, Medicaid, Marketplace
  • Microsoft Access, some SQL
  • Facets, NetWorX

PROFESSIONAL EXPERIENCE

Confidential, Dayton, OH

Configuration Analyst

Responsibilities:

  • Responsible for requirements definition, documentation, design, testing and implementation support using appropriate templates or analysis tool
  • Meet SLA requirements established by AGILE methodology
  • Create user stories with clearly defined acceptance criteria within TFS utilizing AGILE methodology
  • Attend daily standup, grooming sessions, sprint reviews, business meetings as part of AGILE methodology
  • Review and interpret regulatory items and medical policies, timely delivery of required updates
  • Assist in the configuration and implementation of new markets and products as well as existing business
  • Recommend improvements to existing procedures as applicable
  • Identify, research and resolve inaccuracies and inconsistencies in the system as they impact claims payment.
  • Document root cause, trends and corrective action
  • Run claims impact reports as applicable
  • Collaborate with internal customers including member benefits, pharmacy, regulatory, medical management, etc.
  • Document benefit or reimbursement solutions, workflow processes, testing
  • Document the status of open issues, the configuration design and final resolution within department guidelines
  • Audit configuration to ensure accuracy

Confidential, Indianapolis, IN

Senior Configuration Analyst

Responsibilities:

  • Define and configure benefit requirements for Medicaid products based on market needs
  • Work with the health plan to obtain benefit related requirements
  • Review, define, create and maintain all related benefit documents
  • Provide technical support for post implementation research and correction of benefit issues
  • Identify best approach to configure benefits
  • Create test claims and validate benefits configuration
  • Know the data model and apply the configuration component changes, concepts, practices and procedures as defined by Confidential

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