Analyst Resume

SUMMARY

Business Analysis professional with over 5 years of vivid experience in diverse industries
Extensive experience in process improvements, requirements elicitation, and stakeholder management.
Highly diligent and quality - oriented professional with strong communication, collaboration, and negotiation skills
CBAP certified, CSM, CSC, Mutual Funds Dealers Association licensed
Proficient in tools - Microsoft Office, Microsoft Visio, Tableau, JIRA, Confluence, SharePoint, and Microsoft Teams

PROFESSIONAL EXPERIENCE

Analyst

Confidential

Responsibilities:

Identified and managed requirements for ‘Digitization of Power of Attorney Creation’ project and accountable for its implementation within continued transformation and automation of Confidential ’s Client Services Portal
Facilitated the identification and documentation of detailed user stories for the ‘Auto Form Generation’ project through efficient and controlled processing of client data and reducing the complexity and turnaround time by 30%
Collaborated with multiple stakeholders for data governance, product backlog management, prioritization, creating acceptance criteria for the user stories, and ongoing operational support
Supported with change process initiatives and their deployment, troubleshooting problems, identifying opportunities for increased effectiveness or efficiency in retail banking processes
Gathered requirements and communicated effectively with stakeholders and proactively tracked and resolved issues

Senior Business Analyst

Confidential

Responsibilities:

Team Lead for functional and integration testing and end user roll-out with creation of use cases and scenarios
Performed continuous reviews and feasibility analysis to streamline integration with existing frameworks to align the process with changing business needs and new product features and priorities
Team Lead for describing and modeling ‘As-Is’ and ‘To-Be’ states of business processes (process mapping) with providing input to requirements and solution/design specification, analysing potential value, preparing required test plans/matrices, and defining the change/communication plan
Elicited requirements including themes, epics or detailed user stories from key stakeholders and created a traceability matrix to align the requirements to related business need, in close coordination with UX, Technical and Product teams
Used JIRA and confluence to capture, trace, maintain, and prioritize epics, user stories, workflows, technical design documents, testing, and sprint-based execution
Conducted acceptance and evaluation criteria, requirements prioritization, and product backlog management to identify and solve process challenges with product demo after the completion of sprints
Facilitated focus groups, counselled and trained applicable stakeholders to apply, support, sustain and develop a continuous improvement culture through streamline integration with existing frameworks by reducing complexity
Team Lead for Cloud Computing for B2B sales through recommendation and solution implementation based on an understanding of the business strategy and stakeholder needs through strategic initiatives in collaboration with internal and external stakeholders
Project Lead for review & enhancement of Stainless Steel Razor Blade manufacturing process using lean methodology principles like Value Stream Mapping and SIPOC process flow
Recommended continuous improvement based on evaluating business processes, proposed budget and cost/benefit assessments, financial analysis as well as monitored cost, schedule, and performance of projects and events
Recognized with ‘High Potential Award’ for the year 2016 & 2017 for effectively addressing key business needs

Business Analyst

Confidential

Responsibilities:

Gathered requirements for client’s project for increasing their efficiency in handover process of their residential units
Assisted in creating a business model canvas from scratch for a start-up company in the energy sector
Conducted start-up feasibility study in the Alternate Energy Industry in the GCC region
Analysed inventory management process and recommended solutions to improve inventory efficiency by 20%

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