Lead Analyst Resume

PROFESSIONAL EXPERIENCE

Confidential

Lead Analyst

Responsibilities:

We're digital transformation experts who specialize in complex IT projects.
Our team of certified professionals have an average tenure of 15 - 20 years of content management and IT experience.
We develop custom computer software and web applications for EIM vendor solutions like OpenText Content Suite, Documentum, Microsoft SharePoint, customer portals, collaboration spaces, workflow and records management applications and document imaging.

Confidential

Lead Analyst

Environment: Content Server 16x, Archive Center, Capture Center, Enterprise Scan, BMC Remedy, and CyberArk

Responsibilities:

Upgrade from Content Server 10.02 to 16x. Worked with BOH and Opentext professional services on implementing production environment.
Review all specifications in scaling and performance in hardware and storage capacity. Work on XML scan profiles with lookup tables for enterprise scan workstations.
Testing enterprise scan station with Capture Center hot spots and validated scanned dated went through the scan process flow correctly.
Installed enterprise scan profiles at stake holders scan stations in each department for final UAT testing phase.
Level 1,2,3 help desk support using BMC Remedy resolve all open issues in the user community.

Confidential

Lead Analyst

Environment: Content Server 16x, Archive Center, Document pipeline, Enterprise Scan and Confidential extended workspace.

Responsibilities:

Just completed xECM Confidential enterprise scan for scanning into Confidential workspace using document pipeline and vendor invoice management with archive server.
Support Confidential in implementation of development environment, QA and production.
Confidential assigned me as technical lead for the delivery team to ensure best practices are in line with requirements.
Performance and scaling increase content server 16.2 partitions to handle 2.5 million Confidential workspaces and over 7 million folders for scanning requirements.