Business Systems Analyst Supervisor Resume Irvine, CA - Hire IT People

SUMMARY

Accomplished executive leader with strong portfolio of success directing business - critical IT initiatives, supervising high-performance teams, and developing business process improvements. Instrumental in streamlining processes & cutting costs to boost corporate bottom lines. Outstanding leadership, communication, project management, negotiation, analytical, and problem solving skills. Dedicated to providing exemplary customer service. M.S. in Organizational Management.

PROFESSIONAL EXPERIENCE

Confidential, Irvine, CA

Business Systems Analyst Supervisor

Responsibilities:

Recruited to develop and implement standardized development processes.
Supervised 4 LOS Project Business Systems Analysts and 3 System Enhancement Business Systems Analysts. Prioritized system enhancement requests and scheduled 2 releases per month.
Conducted weekly meetings with Business Units to prioritize tactical and strategic initiatives.
Hired, trained, coached, and developed staff.
Initiated and established a formal System Development Life Cycle (SDLC) process that enhanced issue reporting, prioritized requests, allowed for timely and accurate Quality Assurance testing established standards for User Acceptance Testing; and incorporated a standard release methodology to ensure quality software delivery.

Confidential, Irvine, CA

Project Manager / Business Systems Analyst Supervisor

Responsibilities:

Implemented a web-based automated rate sheet that allowed for the dynamic changing of rates and pricing rules; automation resulted in elimination of 2 employees and allowed for faster reaction to changing market conditions.
Pioneered implementation of a pricing rules engine that generated accurate mortgage pricing in the Empower LOS and facilitated a competitive edge by allowing officers to quote prices based on multiple loan summaries; completed project 4 1/2 months ahead of schedule.
Initiated and implemented a process that enabled production issue resolutions to be implemented outside of other releases utilizing separate development and testing environments.