SUMMARY:

• Certified Scrum Master with over 7 years of experience as Business Analyst/Scrum Master with strong knowledge of Software Development Life Cycle (SDLC) Waterfall and Agile (Scrum and SAFE) methodologies covering all teh phases of Project Initiation and Planning, Requirement Analysis, Design and Development, Testing, Implementation and Support.
• Possess sound knowledge of teh business processes of BFSI (Banking, Financial Services and Insurance) and Airline domains.

TECHNICAL SKILLS:

Business Analysis: Gap analysis, SWOT analysis, Impact analysis

Workflow diagramming: Business Process Flow, Data Flow diagrams Scrum, SAFe, XP, RUP Wireframing, Mockups, Cross Functional Collaboration

Scrum Ceremonies: Grooming, Planning, Review and Retrospect, Joint Application Development (JAD), Joint Requirement Planning, Data Modelling, Data Analysis and Data Mapping, Business Requirement Document (BRD)/Functional Requirement Document (FRD), Backlog Prioritization, Task Estimation, Test Driven Development (TDD), ATDD, Functional Testing, Integration Testing, User Acceptance Testing

BFSI: Banking, Financial Services and Insurance, Investment Management, Asset Management, Wealth Management, Capital Markets, Equity, Fixed Income, Derivates, Trade Life Cycle, Mortgage Processing System, Bloomberg Data, Credit data, Middle and Back office operations, Airline Data, Flight operations

MS Office Suite: Word, Excel, PowerPoint, Project

UML Modelling: MS Visio, Balsamiq, draw.io.

File Formatting languages: XML, JSON, Postman, SoapUI, Swagger

Data Visualization: Tableau, PowerBI, ServiceNow, Cherwell

SQL: MSSM, MS SQL Server, Oracle, JIRA, Rally, Team Foundation Server, Azure Kubernetes Services (AKS)

PROFESSIONAL EXPERIENCE:

Business Analyst/Scrum Master

Confidential, Dallas/FortWorth, TX

Responsibilities:

• Worked closely with teh Product Owner and Project Manager in understanding teh needs of teh Business Users and increasing teh Business value of teh product.
• Interacted with teh Loan Processing team and underwriting team in understanding teh compliances and business rules of teh decision - making process
• Responsible for writing teh requirements as User stories and managing teh Product backlog. Collaborate with teh product Owner in prioritizing teh backlog.
• Collaborated with teh Product owner in breaking down teh epics into user stories and supplemented teh user stories with prototypes by creating wireframes and mockups.
• Created Use Case diagrams for teh project manager and team leads to provide a better understanding of teh intricacies of teh migration and application testing process.
• Responsible for writing teh API specifications based on teh requirements and updating teh API documentation in Swagger.
• Collaborated with teh Quality Assurance team in testing teh functionalities in teh Test and teh Pre-Prod environments.
• Facilitated Postproduction Validation collaborating with teh Business users of Loan Processing and Loan Servicing teams and participated in production call support.
• Wrote complex SQL queries to retrieve and analyze data and support ad-hoc report requests.
• Developed Reports and Dashboards using PowerBI to provide teh business users with teh aggregated information to analyze teh trends.
• Conduct quality and control testing within all teh areas of loan servicing.
• Prepared Source to Target Data Mapping documents and was responsible for validating teh quality of teh data.
• Provided recommendations for process improvements and assisted in policy development to support change initiatives and support teh Business Process Management.
• Served teh team in its effort to deliver value and meet expectations of stakeholders by facilitating teh Scrum ceremonies in an Iteration Planning Meeting, Iteration Grooming Meeting to refine teh backlog and teh Iteration Review and Retrospective Meeting to inspect, adapt and improve from teh previous iteration.
• Provided guidance to teh team, led them along teh process of self-governance so they realize teh impact of Agile Scrum framework.

Environment: MS office, JIRA, Agile Scrum, MS SQL, Postman, Swagger, Rest API, SOAP API, PowerBI, MS Visio, XML, JSON, MS SQL server

Business Analyst/Scrum Master

Confidential, Dallas/FortWorth, TX

Responsibilities:

• Interacted with teh Product Owner and teh Business users to understand teh Business process.
• Organized and moderated Joint Application Development (JAD) sessions with teh Business users, Developers and Quality Assurance teams whenever necessary, as a conflict resolving tool.
• Creating teh Business Requirements Documents, Functional Requirement Documents and teh Test Case documents during teh project.
• Creating teh Data Dictionary Documents by analyzing all teh data fields and teh sources of teh application. Created Flow charts and Data Flow diagrams to analyze teh flow of information.
• Creating teh Weekly and teh Iteration Reports including teh Key Performance Indicators to monitor teh progress and has traceability across teh team.
• Analyzed and designed teh tables to store teh data in teh Cassandra DB, which in turn used to create dashboards on PowerBI.
• Worked with teh team, to develop insightful visualizations and dashboards in PowerBI which would be used by teh business for Decision making.
• Worked with teh Firewall Access team and teh IT Networking team in whitelisting teh IP’s, establishing connectivity with teh external vendors.
• Performed Data Reconciliation to validate teh data migrated to teh Cassandra database with that of teh raw data to ensure that their are no discrepancies in teh data models.
• Was responsible for managing teh offshore team and keeping them updated on teh activities happening onshore.
• In charge of Decomposing Features from teh Business Use Cases and further breaking them down to User Stories. Was responsible for writing clear Acceptance Criteria for each of teh User story, to draw teh test cases.
• Created User Manuals of teh enhancements made, to train teh end users.
• Responsible for creating, updating and reviewing teh API documentation in Swagger.
• Actively assisted teh product owner in prioritizing teh product backlog as per teh maximum business value, grooming User Stories in planning activities using INVEST criteria. Supported and assisted Product owner in Capacity planning to determine teh production capacity.
• Used Rally to record and maintain teh artifacts such as Product backlogs, Sprint backlogs, user stories, Impediments list, tasks, defects and issue tracking.
• Led Iteration Planning, Daily scrums, Iteration Review and Iteration Retrospectives with teh development team.

Environment: MS SQL, MS Office Suite, Rally, Splunk, REST ful API, SOAP API, Mosaic, Cassandra DataStax, Apigee, Angular JS, Angular 7, Postman, SOAP UI, Swagger, Zeplin for sharing teh mockups, Active Presenter, PowerBI, Tableau

Business Analyst/ Scrum Master

Confidential, Duluth, GA

Responsibilities:

• Interacted with teh Financial Advisors, Financial Analysts and Risk Analysts to understand Financial Needs Analysis procedure and gatheird requirements considering teh compliances and risks.
• Collaborated with teh Financial Risk Analysts to evaluate risks associated with various investment opportunities (Equity Funds, Fixed Income Funds, Exchange Traded Funds etc.) using Monte Carlo Analysis. Standard Deviation, Beta, Value at Risk (VAR), Conditional VAR as teh measures of Risk.
• Interviewed traders, Advisors, and investors to know teh needs of teh project and created teh list of functional specifications and Business rules based on it.
• Supported and assisted Product owner in capacity planning to determine teh production capacity with respect to availability of onshore and offshore team members to meet teh changing needs of teh project.
• Facilitated various Scrum ceremonies like Sprint Planning Meeting, Daily Stand-up Meeting, Sprint Review Meeting, Sprint Retrospective Meeting and Backlog Grooming.
• Worked with teh Quality Assurance team and wrote test cases, test scenarios and test plans, and managed teh defect tracking life cycle.
• Conducted User Acceptance Testing (UAT) and validated teh results generated by teh system with teh solutions defined by teh Advisors.
• Worked with SMEs and conducted Joint Requirement Planning (JRP) sessions as a facilitator to define business critical needs.
• Worked as a liaison between teh Business team and teh development team during teh planning, eliciting, developing and testing phases of teh system.
• Conducted and lead teh JAD session with Financial Advisors and developers to setup project goals and objectives when faced with a set of issues related to system design and development.
• Collaborated with teh Product owner in breaking down teh epics into user stories and supplemented teh user stories with prototypes by creating wireframes.
• Was responsible for writing teh use cases for teh features with all teh possible Alternate flows, Exception flows and well-defined Normal flow.
• Actively assisted teh product owner in prioritizing teh product backlog as per teh maximum business value, grooming User Stories in planning activities using INVEST criteria.
• Facilitated Postproduction Validation and participated in production call support.

Environment: Agile Scrum, MS Office Suite, MS Visio, MS Project, C#, Oracle Toad, SQL, JIRA, Confluence, TDD, ATDD.

Business/Research Analyst

Confidential

Responsibilities:

• Gathering requirements from teh business users using various elicitation techniques such as Interviewing, Video conferencing and JAD sessions.
• Acted as a liaison between teh development team and teh business team which consisted of Financial Analysts, Research Analyst and Content Managers.
• Worked closely with teh back-office Research Analysts who manually process teh mutual funds to understand teh procedure.
• Documented teh process of acquiring teh mutual fund information, segregating teh Capital Market securities based on teh asset classes and validating teh prices of each security of teh Mutual Fund.
• Performed Gap Analysis by analyzing teh existing manual processing of teh Mutual Funds (AS-IS) and teh proposed automated system (TO-BE) and wrote requirements to fill in teh gap.
• Review, interpret and input complex quantitative regulated information contained in various sources including Securities and Exchange Commission filings.
• Created Business Requirement Documents (BRD) and Functional Requirements Documents (FRD) capturing all teh functional and teh non-functional requirements.
• Prepared Process Flow diagrams capturing teh flow of teh data through teh Mutual Fund processing and wrote use cases for teh requirements indicating teh normal flow, Alternate flow and exceptional flows.
• Aided teh developers by providing them with teh documentation of teh entire process and acted as teh SME.
• Handled changes efficiently by conducting Business Impact Analysis and Technical Impact Analysis. Managed scope and implemented teh changes after base-lining teh requirements
• Implemented changes for improving teh performance of teh internal tools such as Portfolio Maintenance, Securities Maintenance and Institutions & Contacts without effecting teh dependencies among them.
• Wrote teh Test cases in an end users perspective and was also involved in User Acceptance testing to verify teh system TEMPhas all teh functionalities.
• Utilized SQL to fulfill ad-hoc data procurement requests in a timely manner to accelerate seamless delivery of results.

Environment: Waterfall Development methodology, Hybrid -Scrum, JIRA, SQL, MS Visio, MS Office suite, Sharepoint.

SQL Reporting Analyst

Confidential

Responsibilities:

• Data analysis and reporting using MY SQL, MS Power Point, MS Access and SQL assistant.
• Involved in MS Access Database design and designing new database.
• Designed teh data marts using ER Studio.
• Involved in writing SQL queries, working on SSIS, SSRS, SSAS, Data Cleansing, Data Scrubbing and Data Migration.
• Used Normalization methods up to 3NF and De-normalization techniques for TEMPeffective performance in OLTP systems.
• Initiated and conducted JAD sessions inviting various teams to finalize teh required data fields and their formats.
• Created base tables, views, and index. Built a complex Oracle procedure in PL/SQL for extracting, transforming and loading teh data into teh warehouse via DBMS Scheduler from teh internal data.
• Extensively involved in Recovery process for capturing teh incremental changes in teh source systems for updating in teh staging area and data warehouse respectively