SUMMARY

• Certified Scrum Master/ Project Manager with over 6 years of experience managing large scale business - critical projects of high strategic importance. Widespread experience in end to end project lifecycle including planning, forecasting, tracking, reporting, coordinating and managing complex initiatives in diverse domains.
• Extensive experience with defining scope and developing business requirements
• Known for outstanding communication skills with tact, resilience and professionalism
• Extremely organized yet flexible approach with an ability to multi task
• High detail orientation with an ability to see the big picture
• Quick learner with an agile and solution focused mindset
• Highly adept at facilitating discussions involving multiple stakeholders
• Knowledge of scrum project management framework and its applicability
• Experience with SDLC tools like Rally, BMC Remedy, Clarity forecasting, JIRA, ServiceNow, Confluence
• Highly proficient in MS office tools: PowerPoint, Excel, Project, Visio

PROFESSIONAL EXPERIENCE

Confidential

Project Manager

Responsibilities:

• Work with business users across markets on market discovery and market mapping
• Analyze discovery output to identify requirements for application development and feature enhancements
• Facilitate requirement walkthroughs and act as a liaison between business and technology
• Vendor management to ensure the new product meets users’ requirements in the upcoming release
• Manage cross functional organizational work streams to track and review project scope, effort, deliverables, timelines, constraints and dependencies in planning, discovery, development, testing and deployment phases
• Develop critical project deliverables including project charter, business requirement document, project plan and align with all impacted stakeholders
• Analyze design documents and participate in Joint Application Design (JAD) sessions to help validate technical architecture for consistency with the gathered requirements
• Work with testing team and business users for developing test plans, defect reporting, defect prioritization and user acceptance testing
• Work with training leads to ensure training curriculum meets business users’ requirements
• Responsible for change management processes ensuring regular source repository updates from developers, planning and coordinating release and rollbacks
• Produce and present weekly and monthly project status reports to steering committee leadership

Confidential

Project Manager

Responsibilities:

• Project Manager for EMEA Hungary/Poland/Czech Republic and Thailand/Taiwan locally-hosted application migration activities.
• Support application migration cutover events, coordinating change approvals, resource support, and communication and handle in-flux plan issues with GBT and AET teams.
• Implement a rally agile structure and manage end to end project documentation for 6 infrastructure and application towers including over 1200 user stories.
• Owner of jewel application migration plan, an input to the GBT integrated plan, and delivery of outstanding weekly quality metrics with respect to dependency coordination.
• Facilitation of technical requirements for data extracts, guiding solutions and liaising with compliance office and information security for approval of historical data content to be transferred.
• Manage the status tracking and AXP support for GBT’s exit from ~300 AXP applications, integration of information from various sources and maintain the official record across jewel AXP work streams.
• Manage application and server decommission dashboard by of reporting data from internal tools.
• Coordinate and log in year-end freeze exceptions for compliance critical applications.
• Support clarity forecast accuracy and reporting.

Confidential

Project Leader & HR Consultant

Responsibilities:

• Managed end-to-end project lifecycle including making of business proposals, designing of workshops, project costing, client interfacing and delivering workshops.
• Handled project teams including project planning, organizing meetings, work allocation etc.
• Business development: New business from firsthand clients by arranging leads, conducting meetings, sharing proposals and closing deals; from existing clients by strengthening relationships.
• Strategized marketing initiatives by developing business collaterals for marketing of company offerings.
• Led the annual budgeting exercise for consulting operations.
• Set up institutional client focused mechanisms to enhance team efficiency and knowledge capital.
• Snapshot of key projects:
• A global company pioneering in steel manufacturing: Conducted a talent appreciation process for the senior leadership team in order to help the board relook at its leadership talent through a systematic succession planning exercise.
• An Indian multinational automobile manufacturing cooperation: Supported the organization in creation of a group wide leadership competency framework and developed change agents in the organization to facilitate group’s philosophy.
• A leading financial services firm: Facilitated a leadership development intervention for high potential senior executives, preparing them to take on new roles.
• A leading manufacturer of plastic packaging machines: Conducted a job evaluation exercise and set up HR frameworks including a robust performance management System for the organization.

Confidential

Software Engineer

Responsibilities:

• Served as the primary Asia Pacific representative for critical accounts of AIG EMEA and Orange ZFS
• Conducted internal quality audits, delivered process trainings to the Avaya US team and mentored new hires in Dalian (China).
• Other accomplishments:
• Consistently been the team top performer throughout the stint including all boot camp trainings.
• Received customer excellence awards for effective management of overseas client interaction.