SUMMARY

• Qualified professional with over 7+ years of extensive experience in the field of Business Analysis, working with the technical staff to implement management and staff's business requirements into the software application.
• Experienced Scrum master with a keen ability to understand and build complex systems. I focus relentlessly on removing impediments from teams and delivering customer centric products and features.
• Highly motivated team player with excellent communication, presentation and interpersonal skills, always willing to work in challenging and cross - platform environment.
• Experience in portals web application developments.
• Experienced as a Business Analyst in using the iterative software development life cycle principles of Rational Unified Process to manage, develop and test distributed client/server, Internet and intranet applications on heterogeneous environments.
• Highly proficient in working with users to gather requirements, analyze them and subsequently use the Rational project and design tools to model the requirements.
• In-depth knowledge of creating use cases, functional design specifications, activity diagrams, logical, component and deployment views to extract business process flow.
• Extensively used rational tools for UML, tracking and reporting and applied the Rational Unified Process in all areas of a software development life cycle.
• Interviewed SMEs and Stakeholders to get a better understanding of client business processes and gather business requirements.
• Conducted JAD sessions, created Use Cases, work flows, screen shots and Power Point presentations for the Web Applications
• Gathered and documented Non-functional requirements.
• Conducting requirement gathering sessions, feasibility studies and Impact Analysis and organizing the software requirements in a structured way using Rational RequisitePro to track development.
• Interacting regularly with the development team, creative services, database designer, system administrator and the higher management to meet the deadlines of Project milestones.
• Experience on Jira for agile project management and test management.
• Worked in close co-ordination with the testing team in developing test plan and test cases from functional and business requirements.
• Performed UAT and exposure to User Certification Testing (UCT) and Operational Readiness Testing (ORT)
• Expertise in understanding and supporting the client with Project Planning, Project Definition, Requirements Definition, Analysis, Design, Testing, System documentation and user training.
• Used Rational ClearQuest for tracking and prioritizing defects and for enhancements after base lining the requirements.
• Used Rational ClearCase for Version Control of requirement documents.
• Well versed in writing queries/Scripts for Data Analysis and QA reporting and testing.
• Good knowledge of Workflows and Content Management Tools.
• Experience in Change Management Process (Identify, Analyze, Evaluate, Plan, Implement, Review and Close).
• Excellent skills in Project and Performance Management to support Strategic Planning, Goal Setting, Strengthen Accountability, Enhance Decision Making, and Improve Customer Service.
• Experience in implementing Microsoft Office SharePoint 2010,2013.

PROFESSIONAL EXPERIENCE

Confidential

Scrum Master

Responsibilities:

• My regular work day with the Food & Beverage Project
• Identifying the Content/Data sources
• Outlining the AEM Content Authoring
• Define workflows for flow and ingestion of Content management for Operationalization including Assets
• Groom User stories for Development Team to pick stories, once the Designs are ready from the UX/Instrument Team
• Act as Liaison between Digital Team & Development Team to solve impediments which might compromise Sprint Goal.
• Take the lead on scoping, planning and delivery of significant components of Adobe AEM solutions.
• Oversee the development of AEM templates and components leveraging current AEM software releases
• Propose Technology solutions and translate marketing and web site needs into AEM specific recommendations and solutions to enable Digital Marketing to meet/exceed those goals
• Liaise with the technology teams to promote standards and sustainable, re-usable designs of all AEM templates, components, and integrations.
• Writing queries to pull data from legacy systems using SQL
• Facilitate meetings and brainstorming session for various teams involved in the project to develop Business Requirement Documents and Functional Requirement Documents.
• Interviewed Subject Matter Experts (SMEs) and develop detail step by step use cases for functionality and process flow.
• Create User Stories, Groom the Product Backlog and get the EPICS Ready for the PI Planning sessions Quarterly
• Participate in Mid-Point session to track the Deliverables progress for the PI.
• Engage Team in Breakout sessions to discuss impediments for Committed EPICS to be delivered end of PI.
• Help Team to identify interdependencies from Different Scrum Teams in the Agile Release Train (ART) and clear them out with the Release Train Engineer.

Confidential

Business Analyst

Responsibilities:

• Involved in designing and developing Data Models and Data Marts that support the Business Intelligence Data Warehouse.
• Associated extensive backend testing to verify correctness of the report data using SQL scripts and data comparison.
• Designed and Administered Teradata Scripts, Tables, Indices and Database Objects
• Created a test plan and a test suite to validate the data extraction, data transformation and data load and used SQL and Microsoft Excel.
• Worked with the Business, Operations, and Engineering stakeholders to define the functional integration and end-2-end test cases.
• Used Requisite Pro for the Requirement Documents Preparation and Prepared Business Process Models that includes modeling of all the activities of the business from the conceptual to procedural level. Followed top down, leveled technique for building Business Process Models.
• Worked with key members from various cross-functional teams to analyze various third-party CRM solutions to make a ‘buy vs build’ decision. Conducted cost/benefit and impact analysis.
• Conducted Joint Application Development (JAD) sessions with IT groups. Identified the Key Changes, and participated in Stakeholder Management to communicate effectively with them
• Developed and Documented timelines for Project Delivery, and managed Projects and Resources to successful completion.
• Conducted current state study which included data collection methodologies, data quality and data integration problems, data storage and infrastructure related issues.
• Designed and implemented basic SQL queries for QA Testing and Report / Data Validation.
• Documented business workflows textually as well as in UML diagrams (State diagrams) according to RUP, for the stakeholder review.
• Conducted User Acceptance Testing, gathered and documented User Manuals and Business Rules

Confidential

Business Analyst

Responsibilities:

• Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams, OOAD using UML and Business Process Modeling.
• Interacted with users for verifying User Requirements, managing Change Control Process, updating existing Documentation
• Worked with the SME, Tech Lead and 3rd party vendors in gathering requirements
• Conducted Business Requirements, Functional and Technical meetings with Business groups.
• Collaborated on creation of documents such as the Vision, business requirements (BR) and business systems design (BSD) documents.
• Performed Data mapping, logical data modeling, created class diagrams and ER diagrams and used SQL queries to filter data
• Incorporated Rational Unified Process (RUP) to create Requirement Document Specifications using Visible Analyst.
• Responsible for writing detailed descriptions of user needs, program functions, and steps required for developing or modifying software programs using Rational Rose (UML).
• Built Guidance to define, and documented business processes, workflow, and user procedures on ERP Systems
• Worked extensively with the QA team for designing Test Plan and Test Cases for the User Acceptance Testing.
• Worked with Quality Control Teams to develop Test Plan and Test Cases.
• Actively interacted with different business groups to perform Gap analysis to identify the deficiencies in the system by comparing the actual objectives with the system objectives desired.
• Used MS Visio for Process modeling and Business Process flow diagrams.