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Business Analyst Resume

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SUMMARY

  • Highly proficient business analyst and Healthcare Administrator with an extensive experience and demonstrated success in gathering, documenting and analyzing business process requirements.
  • An extensive experience in using problem - solving and decision making skills in meeting challenging business demands on a wide range of projects.
  • Developing micro strategy report and the dashboard under agile/scrum
  • Managed relationship with programmers and bridged communication between end users and development team
  • Associate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs
  • Conducts a critical evaluation of the information gathered from different sources, reconcile conflicts, decompose high level information into more understandable details

OBJECTIVE:

  • To secure a Business Analyst and Healthcare Administration position in a reputable organization, exhibiting business expertise and team work skills to increase the business productivity of an organization.

TECHNICAL SKILLS

  • Microsoft Office (Access, Excel, Outlook, PowerPoint, Word)
  • MS Visio
  • SQL
  • SAP
  • UML
  • RUP
  • SDLC
  • Waterfall
  • Agile and Change Management Tool

PROFESSIONAL EXPERIENCE

Confidential

BUSINESS ANALYST

Responsibilities:

  • Gathering business requirements utilizing Joint Application Development sessions, interviews, surveys, use cases and document analysis on wide range of projects
  • Communicate client’s business requirements by constructing easy to understand data process and process model
  • Facilitates and participates in Joint Application Development sessions with project stakeholders to gather detailed business rules and functional requirements
  • Developing micro strategy report and the dashboard under agile/scrum
  • Managed relationship with programmers and bridged communication between end users and development team
  • Associate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs
  • Conducts a critical evaluation of the information gathered from different sources, reconcile conflicts, decompose high level information into more understandable details
  • Analyzes the needs of customers or requirements and find the best solutions by means of automated systems
  • Effectively handles and provide an extensive experience in business process
  • Effective use of MS Visio to create flow charts, use case and sequence diagrams to display a detailed representation of various actors in the system and the interaction between the various components of the system
  • Provides sound recommendations to the development team for business improvements

Confidential

HEALTH ADMINISTRATION ANALYST

Responsibilities:

  • Manage own time to handle deadlines, peak periods and unexpected situations. Coordination is done with the Team Lead/supervisor and basic information is exchanged with co-workers
  • Perform surveys on patients and other program users, based on documentation provided and perform data entry activities on information received
  • Participate and assist in departmental continuous improvement activities related to process, quality, training, etc
  • Collect and analyze data for reporting purposes for multiple community programs
  • Participate in reimbursement or other program related research activities, as assigned by the Program Manager and/or Departmental Manager
  • Coding for accuracy and regulatory compliance/correcting charged and coding errors
  • Carries out similar tasks or activities within the work group with no management/supervisory responsibilities

Confidential

BUSINESS DEV. ANALYST

Responsibilities:

  • Identify and reconcile errors in client data to ensure accurate business requirements.
  • Draft and maintain business requirements and align them with functional requirements.
  • Created use case scenarios and documented work flow and business process.
  • Assisted in facilitating the solution selection in the decision making process and provide the necessary information to enable the business to make an informed decision.
  • Made frequent presentations to client(s) and IPS management and other personnel to present alternative path to business solutions
  • Involved in preparing Process Flow Diagram and other UML Diagrams using MS Visio
  • Served as the SME for the Software Change Request Process (SCR) in order to effectively handle all change requests to the application
  • Coordinate the efforts to effectively communicate and collaborate with internal and external customers to analyze functional requirements
  • Involved in all requirement gathering and impact analysis activities

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