Business Analyst Resume
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SUMMARY
- Highly proficient business analyst and Healthcare Administrator with an extensive experience and demonstrated success in gathering, documenting and analyzing business process requirements.
- An extensive experience in using problem - solving and decision making skills in meeting challenging business demands on a wide range of projects.
- Developing micro strategy report and the dashboard under agile/scrum
- Managed relationship with programmers and bridged communication between end users and development team
- Associate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs
- Conducts a critical evaluation of the information gathered from different sources, reconcile conflicts, decompose high level information into more understandable details
OBJECTIVE:
- To secure a Business Analyst and Healthcare Administration position in a reputable organization, exhibiting business expertise and team work skills to increase the business productivity of an organization.
TECHNICAL SKILLS
- Microsoft Office (Access, Excel, Outlook, PowerPoint, Word)
- MS Visio
- SQL
- SAP
- UML
- RUP
- SDLC
- Waterfall
- Agile and Change Management Tool
PROFESSIONAL EXPERIENCE
Confidential
BUSINESS ANALYST
Responsibilities:
- Gathering business requirements utilizing Joint Application Development sessions, interviews, surveys, use cases and document analysis on wide range of projects
- Communicate client’s business requirements by constructing easy to understand data process and process model
- Facilitates and participates in Joint Application Development sessions with project stakeholders to gather detailed business rules and functional requirements
- Developing micro strategy report and the dashboard under agile/scrum
- Managed relationship with programmers and bridged communication between end users and development team
- Associate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs
- Conducts a critical evaluation of the information gathered from different sources, reconcile conflicts, decompose high level information into more understandable details
- Analyzes the needs of customers or requirements and find the best solutions by means of automated systems
- Effectively handles and provide an extensive experience in business process
- Effective use of MS Visio to create flow charts, use case and sequence diagrams to display a detailed representation of various actors in the system and the interaction between the various components of the system
- Provides sound recommendations to the development team for business improvements
Confidential
HEALTH ADMINISTRATION ANALYST
Responsibilities:
- Manage own time to handle deadlines, peak periods and unexpected situations. Coordination is done with the Team Lead/supervisor and basic information is exchanged with co-workers
- Perform surveys on patients and other program users, based on documentation provided and perform data entry activities on information received
- Participate and assist in departmental continuous improvement activities related to process, quality, training, etc
- Collect and analyze data for reporting purposes for multiple community programs
- Participate in reimbursement or other program related research activities, as assigned by the Program Manager and/or Departmental Manager
- Coding for accuracy and regulatory compliance/correcting charged and coding errors
- Carries out similar tasks or activities within the work group with no management/supervisory responsibilities
Confidential
BUSINESS DEV. ANALYST
Responsibilities:
- Identify and reconcile errors in client data to ensure accurate business requirements.
- Draft and maintain business requirements and align them with functional requirements.
- Created use case scenarios and documented work flow and business process.
- Assisted in facilitating the solution selection in the decision making process and provide the necessary information to enable the business to make an informed decision.
- Made frequent presentations to client(s) and IPS management and other personnel to present alternative path to business solutions
- Involved in preparing Process Flow Diagram and other UML Diagrams using MS Visio
- Served as the SME for the Software Change Request Process (SCR) in order to effectively handle all change requests to the application
- Coordinate the efforts to effectively communicate and collaborate with internal and external customers to analyze functional requirements
- Involved in all requirement gathering and impact analysis activities
