SUMMARY

• Working as scrum master, excellent motivator, highly - organized, conducts effective scrum sessions and communicator.
• Good expertise in insurance, salesforce, retail, ecommerce, banking and healthcare domains that includes. healthcare administration/medical reimbursement/payment (i.e. claims processing, clinical coding, claims adjudication, contracts management in healthcare
• Managed application managers, offshore team, system analysts and quality analyst. Completed project management for initiatives, Business as Usual (BAU), compliance, risk.
• Completed project management for initiatives, Business as Usual (BAU), compliance, Risk, Application Governance and Enterprise Standard adherence.
• Patient and flexible with ability to manage multiple priorities under pressure and on deadline. Knowledge of LESS.
• Good interpersonal skills, self-starter, commitment, result oriented, hard working with a quest and zeal to learn new technologies.
• Educates and reinforces scrum methodology and agile framework to team members and key stakeholders and empower the team to self-organize/self-manage.
• Facilitates scrum ceremonies - Backlog grooming, sprint planning, daily scrums, sprint review, retrospective meetings.
• Proactive in sensing risk and working on mitigation plan.

PROFESSIONAL EXPERIENCE

Confidential

Scrum Master

Responsibilities:

• Facilitates scrum ceremonies - Backlog grooming, sprint planning, daily scrums, sprint review, retrospective meetings.
• Owns the responsibility of the overall sprint or iteration outcome. Participates in product-increment PI planning and SAFe practices.
• Worked with lines of business (lob), development and QA teams, service delivery, change management, infrastructure, and other organizational teams to ensure project completion and success
• Educates and reinforces agile methodology and scrum framework to team members and key stakeholders and empowering the team to self-organize/self-manage.
• Leads the team through sprint planning to gain consensus as to what can be achieved.
• I discuss detailed analysis of business and technical requirements with CPQ team and ERP team, allow team to complete customizing of various standard objects of SFDC and other Platform based technologies like VisualForce, Force.com API and Web Services.
• I discuss in grooming meeting details of feature for CPQ and any impediments they are facing.
• Guides the team and organization on how to use Agile/Scrum practices and values to delight customers.
• Identifies and removes impediments or guiding the team to remove. impediments by finding the right personnel to remove the impediment.
• Proactive in sensing risk and work on mitigation plan. Identifying and removing impediments or guiding the team to remove impediments. Track and communicate updates on the sprint progress and raise a flag in SoS (Scrum-of-Scrum) as warranted.
• I have created user stories, epics using Jira.
• I have created and managed scrum boards, Burnout charts, sprint backlog items, tasks and issue reports using Jira.
• I have managed sprint backlog items and tasks using Jira
• I have managed all scrum boards using Jira
• I have used Scrum KPIs (Key performance indicators) to measure deliverables of the scrum team effectiveness of the scrum team and measure the scrum team itself in order to gauge its health and catch problems like team turnover, attrition and dissatisfied developers. Tracks and manages burn-down metrics, burn up chart and velocity.

Environment: JIRA Software, HP ALM (12.53), Confluence, Windows XP, Oracle, PL/SQL, HTML, and MS-Office SQL Server 2012.

Confidential

Scrum Master

Responsibilities:

• Coordinated all scrum ceremonies including sprint planning, daily standups, sprint retrospectives, sprint demos, story grooming.
• Empowered the team to make system and process improvements captured in sprint retrospective meetings.
• Removed obstacles for developers and testers.
• Used key Scrum metrics (burndown, velocity) to help deliver committed work
• Managed sprint backlog items and tasks using Jira
• Managed all scrum boards using Jira
• Supported product owner & tech Leads on overall projects especially on grooming & story writing / breaking down techniques using Jira .
• Led the team’s efforts towards continuous improvement.
• Provided up-to-date status and periodic reports to LOB & other divisions within the organization, establish expectations with middle-tier, & 3rd party vendors Management.

Environment: JIRA Software, Rally, HP Quality Center, .NET, Windows XP, Oracle, PL/SQL, HTML, and MS-Office.

Confidential

Scrum Master

Responsibilities:

• Facilitated all scrum ceremonies including sprint planning, daily standups, sprint retrospectives, sprint demos, story grooming.
• Supported product owner & tech Leads on overall projects especially on grooming & story writing / breaking down techniques.
• Estimation of user stories using story sprint estimation method and team’s velocity to freeze sprint scope.
• Managed sprint backlog items and tasks
• Empowered the team to make system and process improvements captured in sprint retrospective meetings.
• Analyzed the business requirements and functional specifications for Clinical Trial System
• Discussed feature with the development team to ensure that solutions meet business requirements

Environment: Jira, HP Quality Center, .NET, Windows XP, Oracle, PL/SQL, HTML, and MS-Office.