Senior Scrum Master and Agile PM Resume

SUMMARY

A passionate, experienced, and effective Lean - Agile servant leader who has an established track record of working with product owners, technical, and technology teams to deliver customer centric products and features, within a short period of time, and under budget. Experienced in transforming, nurturing, growing, grooming, and coaching teams to become high performing agile teams through sustainable continuous improvement.

PROFESSIONAL EXPERIENCE

Confidential

Senior Scrum Master and Agile PM

Responsibilities:

Serve as Scrum Master leading Agile teams focused on retail banking product enhancements and upgrade online/mobile banking platform
Setup lunch and learn series with Agile teams to share knowledge.
Work with other coaches to established and implemented governance on the usage of Jira for the Enterprise Data o ce which enabled the organization to pull valuable metrics into Tableau dashboard
Rigorously reviewed and managed backlog and in-progress items ensuring an on time features delivery.
Championed and led the effort to increase automation thereby reducing testing time and increasing team e ciency
Maintain team metrics and reported project statuses on a regular basis to Product Owner improving decision making
Guide the development teams on practicing the core agile principles of collaboration, prioritization, team accountability, and visibility.
Discussing issues/impediments as soon as identified and help team to resolve problems rather than providing solutions

Confidential

Scrum Master/Program Agile Lead

Responsibilities:

Successfully introduced Agile to design and development teams comprising over 70 employees
Led 2 Agile teams (offshore and onshore) to work collaboratively on projects (across divisions and platforms)
Participated in and supported development pilots during the initial phases of the Epic EMR system used by subsets of the retail pharmacy location and 300 walk-in medical clinics by the end of year one.
Took ownership of the administration of Jira including creating and updating projects, team boards, backlogs, issues, and workflows. Ensure team members have appropriate access and permissions.
Helping the product owner and development team to achieve KPI/OKRs, PI and Sprint Objectives, with an emphasis on: delivering on new product launches, experiments and feature delivery, while contributing to Platform (DevOps Pipeline, AWS Cloud Infrastructure & Quality Engineering) enhancements
Created an Agile blog to foster the implementation of Agile best practices across Confidential Health and provide resources to enable teams to succeed.
Assisted team with making appropriate commitments through story selection, task definition, and feature selection
Identified and removed impediments that interfered with the ability of the team to deliver the sprint goal resulting in meeting sprint goals in 99% of sprints