Sr. Business, Systems Analyst Resume

SUMMARY

Result - driven IT Professional with referable & strong expertise in eliciting requirements via JAR/JAD sessions in the Healthcare Insurance, Property & Casualty Insurance, and Pharmaceutical industry.
Expert in optimizing & automating business operations at several major fortune 50 companies by aligning and collaborating with global teams of designers, developers, and analysts to launch several successful products.
Thorough understanding of Software Development Lifecycle (SDLC): Requirements, Design, Build, Testing, etc. RAD, Waterfall, Agile/Scrum and/or Hybrid Methodologies in which the project has adopted.
Good knowledgeable on HIPAA (Health Insurance Portability and Accountability Act), various HealthCare Plans and Products (HMOs, PPOs, EPOs) and on Medicare and Medicaid.
Proven success in leading and mentoring cross functional teams in on-off environments to maximize productivity & cost benefits.
Strong experience in application testing utilizing tools like HP ALM, HP Load Runner, and SOAP UI .
Expert in interpreting business rules, requirements and processes into User stories, requirements documents for development of new application/enhancements into existing applications.
Expert in facilitating daily scrum meetings, sprint planning, sprint review, and sprint retrospective.
Effective in ensuring team to follow Agile principles, follow Release Train cadence and estimation principles, delivers higher code quality and works towards a common Product vision by empowering the team to self-manage
Experience in planning and executing UAT testing activities in a multi-vendor and multi-location projects
Excellent Client Management and Leadership Skills and the ability to work with customers to develop and manage multi-vendor and multi-country environments.
Versatile team player with excellent analytical, inter-personnel and presentation skill with ability to quickly adapt to new technologies & project environments.
Basic knowledge on Billing.
Proficient on utilizing defect tracking tools (Quality Center, Test Director, Bugzilla, etc.) in logging bug defects and in prioritizing and assigning to the development team

TECHNICAL SKILLS

Languages: SQL, PL/SQL

Databases: Oracle 8i/9i/ 10g, MS SQL Server 2000, MS Access, DB2 UDB, Sybase

Reporting Applications: Oracle Business Intelligence (OBIEE), Business Objects (BO)

Web Technologies: HTML and JavaScript

CRM Application & Tools: Siebel 8 eConsumer Goods, Siebel EIM, Siebel Tool and Siebel Client, Salesforce

Tools: & Utilities: JAZZ, Rational Rose, MS Office Suites, MS Project, MS Visio, Livelink, DOORS, Planview, SharePoint

Test Management Tool: Mercury Quality Center (Test Director)

Testing Tools: LoadRunner, Test Director, Quality Center (HP ALM), HP UFT, TOSCA, SOAP UI Bugzilla and Oracle UPK

PROFESSIONAL EXPERIENCE

Confidential

Sr. Business, Systems Analyst

Responsibilities:

Assess and onboard new application into MyAccess framework ensuring compliance and service continuance
Conducted IAM management to ensure the correct users have the appropriate resources.
Provide Identity and Access Management (IAM) eco-system onboarding application and support to development and testing team via workshop session
Facilitated requirements through workshop sessions for identifying and understanding the users role description by applications and provisioning access privileges
Develop business process workflow for 'AS IS' and 'TO BE' process utilizing Visio tool
Collaborated with Product Owner in refining product backlog and prioritizing user stories via JIRA tool
Assist developers and testers during the project lifecycle
Mapping user access roles by department

Environment: MyAccess/ SailPoint, ServiceNow, SharePoint, Softerra LDAP, Insight, JIRA, MS Office Suites, MS Project

Confidential

Sr. Business, Systems Analyst

Responsibilities:

Lead a team of Business Analysts in delivering BRDs, Mapping documents and other project artifacts for portal integration project utilizing various documentation tools such as Jira
Liaise with team members to track project progress for every sprint cycle by maintaining an informal Sprint Backlog
Manage RAID (Risks, Assumptions, Issues, Dependencies) logs for projects by the coordination efforts of the team
Estimate effort, resource requirements and drafted plans for the BA team’s deliverables by aligning with the project/ program timelines
Run/Execute SQL queries to analyze and validate data when performing source to target mapping
Work closely with business teams to develop and validate test scenarios for User Acceptance Testing (UAT)
Create Use Cases, Workflows, and Data Flow Diagrams, Business Process Flow Diagrams, and Activity Diagrams utilizing Visio and Rational Rose

Environment: Q/Care, Facets, DB2, SQL, eSAWS, eAccelerator, Salesforce, Visio, Jira, Confluence, MS Office Suites, MS Project

We provide IT Staff Augmentation Services!

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship