SUMMARY

• A versatile, highly technical, result - oriented IT Professional with more than 15 years of experience in Telecom, Insurance and Pharmaceutical domain; demonstrated expertise in the areas of Agile software development, Program/Project management, Service delivery, Release management, Business Analysis, System testing, Release deployment and Application Support.
• Certified SCRUM Master with a proven track record of delivering high quality software on-time and within budget.
• Accomplished servant-leader capable of delivering enterprise large-scale software development projects by effectively collaborating, facilitating, leading and mentoring Scrum teams.
• Expertise throughout the entire Software Development Lifecycle (SDLC), SCRUM Framework using Agile Methodology and Iterative Software Development Life Cycle Process. Problem management and Incident management expertise.
• Excellent problem solving, communication and analytical skills for understanding the business requirements, business rules/ processes and detailed design of the application. E expertise in conducting feasibility studies, requirements gathering, analyzing the business process, documentation and conducting review sessions.
• Skilled in leading global cross-functional and offshore teams through collaborative, open communications, establishing clear objectives and accountabilities.
• Able to utilize logical, rational judgment with a talent for understanding and evaluating many aspects of a problem and focusing on key issues; proven ability to maintain composure in highly demanding situations.

TECHNICAL SKILLS

SDLC: Agile Scrum, Scaled Agile (SAFe), Lean, Kanban, ATDD, TDD, User stories analysis, Waterfall, functional specifications, detailed technical design, Application development, Integration testing, UAT and deployment

Environment: UNIX/Linux, Windows 2000/XP/7/10

RDBMS: Oracle, Sybase, SQL Server, MS Access

Testing: UAT, UCT, ORT, Regression Testing, Manual System Testing

Tools & Technologies: AWS, GCP, Big Data, Kubernetes, Terraform, Ansible, Hadoop, Hive, Dataiku, Superset, SQL, SOAP Web Services, HTTP Server, Git Hub, Jenkins, DevOps, Duck Creek, Putty, vi, JIRA, Confluence, Agile Rally, SharePoint, iPlan, iTrack, TDP, MS Office, MS Visio, ERwinServiceNow, BMC REMEDY, Requisite-Pro, Shell scripting, TOAD, SCCS, Sablime

PROFESSIONAL EXPERIENCE

Confidential

Sr. Scrum Master(SAFe)/Agile Delivery Manager

Responsibilities:

• Facilitate daily stand up meetings, sprint planning, sprint review, retrospective, backlog grooming and refinement sessions.
• Protect development teams from outside distractions, remove impediments that are obstructing the team from achieving sprint goals, help the team remain creative and productive, while making sure its successes are visible to the product owner.
• Create an environment of collaboration within the teams that allows for open dialogue, creative ideas, and productive solutions for resolving conflicts.
• Participate in PI planning sessions, inspect and adapt workshops for future PIs, Release Management meetings, Scrum of Scrums to coordinate dependencies across various other scrum teams in Agile Release train.
• Coordinate closely with Release Train Engineer, Techical Architects and System Engineers for gathering Infrastructure requirements and to support integration testing.
• Work closely with product owners to align teams with the product vision, priority and sprint goals.
• Evaluate the Scrum Maturity of the team; Provide coaching and training to team members and product owners to achieve higher levels of maturity to become self organized and at a pace that is sustainable for the organization.
• Maintain team metrics and provide bi-weekly status report that includes velocity, burn down charts, backlog health, capacity utilization, commitment reliability, financial status, and issues/risks to leadership, product owner, and business stakeholders.
• Managed end-to-end and delivered GCP foundation implementation project that includes IAM design, Account setup and bootstrapping, Network design, GCP security and Obsevability themes.

Confidential, NJ

Sr. Scrum Master(SAFe)/Agile Delivery Lead

Responsibilities:

• Facilitated daily stand up meetings, sprint planning, sprint review, retrospective, backlog grooming and refinement sessions.
• Guided the teams and organization on how to use Agile/scrum practices and values to become self organized.
• Removed impediments and protect team members from interruptions and distractions to maximize productivity.
• Responsible for end-to-end management and delivery of various Financial lines Insurance products (AMB, ProERM, PWB).
• Developed and maintained a solid partnership with key project and business stakeholders and worked collaboratively towards a common goal of achieving sprint commitment driven by business priority.
• Provided multiple weekly status reports to leadership showing overall sprint progress, velocity trend, burndown chart and commitment reliability.
• Contributed towards process improvement, risk & issue resolution, sprint planning, release planning and product deployment.
• Coordinated closely with RTE, STE and PO to prioritized the product backlog based on business requirements.
• Kept the teams focused on the sprint priorities, business values and protecting them from over committing.
• Maintained and updated Agile tracking tool JIRA to provide transparency on product backlog and sprint progress.