Business Analyst Resume TX - Hire IT People

SUMMARY

11 years of diverse experience working in various industries as Business Analyst, Test Lead and Software Tester
Worked in different Methodologies: Waterfall & Agile
Over 4 years experience working as a Salesforce Business Analyst/Tester
Knowledge in coaching team members about scrum meetings (daily scrum, planning, estimating & retrospective)
Worked in cross - functional team to get projects delivered on time
Experience conducting and being part of scrum meetings (daily scrum, sprint planning, sprint retrospective and sprint review meetings)
Experience in gathering requirements and creating Business Requirement Document and/or User Stories
Ability to handle multiple projects and complete them on given time
Excellent analytical skills coupled with interpersonal, communication, presentation, and self-organizing skills, assertive and a committed as a team player

PROFESSIONAL EXPERIENCE

Confidential, TX

Business Analyst

Responsibilities:

Working closely with Product Owner for creating/updating user stories
Review user stories with the Product Owner and team
Working closely with Development team to work on requirements and take feedback if any to Product Owner
Follow up with other teams for any dependencies
Document any new/existing project documents

Environment: Jira, Confluence, Salesforce, MS Visio, MS Office

Confidential, TX

Business/Quality Assurance Analyst

Responsibilities:

Create Business Requirement document (BRD) and Functional Requirement document and maintaining the Requirement Traceability Matrix (RTM) related document.
Create user stories and review them with the team
Understand the business requirements and identified gaps in different processes
Work with different groups to identify gaps, gather requirements and get clarifications on requirements
Involved in User Interface (UI) analysis with the business team to validate accuracy
Ensure data migration happened correctly from legacy to new system
Perform UAT and provide feedback to Dev team
Conduct training sessions on new application

Environment: Spira, MS Visio, MS Office

Confidential, TX

Consultant

Responsibilities:

Worked on a project related to vehicle reservations that includes reservations from external systems ex: GDS, OTA/XML
Worked on user set up, workflows and reports creation in Salesforce
Created Requirements documents - user stories, use cases
Worked closely with stakeholders to understand their daily operations and gather requirements
Conducted daily stand up meetings, story grooming sessions, sprint retrospective meetings
Worked closely with developers and project managers to ensure that the customer requirements are being met
Presented product demo to client and gathered feedback
Lead User Acceptance Testing
Created User Training Material
Conducted End User Training on Salesforce

Environment: Windows 2010, HP Quality Center, Salesforce, MS Office, Visio, SharePoint, Postman