We provide IT Staff Augmentation Services!

Business System Analyst Resume

SUMMARY

  • Highly skilled Techno - Functional Business Systems Analyst with exposure working as a Scrum Product Owner with more than 13 years’ experience in the telecom domain analyzing market data & trends and developing business strategies with various Billing, data integration tools & reporting software’s.
  • Demonstrated ability to utilize strong leadership qualities, problem solving, technical and project management skills to effectively organize and complete complex projects and programs across multiple and diverse layers of Telecom Organization towards achievement of sound business results.
  • Successful communication with technical and non-technical stakeholders to provide accurate reporting and information regarding the ongoing projects and initiatives.
  • Specializing on Mobile and BSS/OSS, technologies. Experienced in gathering, analyzing and documenting business requirements and developing Requirement Documents and Requirement Specifications.
  • Served as a liaison between Business group and Delivery Team member.

TECHNICAL SKILLS

Business Skills: Business Definition Requirements, Business Process Analysis & Research, Use Case Modeling, JRD/AD/RAD Sessions, Requirements Gathering & designing, Gap Analysis and Impact analysis.

Operating System: Windows all versions/ Linux/Unix. Microsoft Office 365

Data Model Tools: Erwin Data Modeler, Enterprise Architect. Microsoft Visio

ETL Tools: Data Stage 11.7/11.3/9.1/8.7/8.1/7.5.1/7.5 x2 PX and Server Jobs, K2View Fabric Studio (Trained)

Languages: SQL, UNIX Shell Scripting, XML. JSON files, Kafka, Swagger

DB Technologies: Oracle, Sybase

Rational Tools: Rational Requisite Pro, Rational Clear Quest, Post Man

Agile Tools: RallyDev, IBM TDP. Agile Craft/JIRA

Methodologies: Waterfall model. Agile, SAFe Agile

PROFESSIONAL EXPERIENCE

Confidential

Business System Analyst

Responsibilities:

  • Transformed complex client business use case’s into Business Requirements documents (BRDs) & Solution Diagrams and then to Software technical documents by creating, modifying, and enhancing business requirements from client into formats as per current standard protocols albeit Agile tool dictates or Waterfall methodology structures (Word, Excel, etc) for handoff to Development and Testing teams.
  • Conducted interviews with multiple stakeholders to capture and create Business Requirements documents (BRDs) & Solution Diagrams.
  • Translated Business EPICs into technical SPRINT User Stories for development/test team part of the SCRUM team/ART (Agile Release Train).
  • Defined scope and documented BRD or new enhancements based on requirement elicitation, operational constraints, information system architecture and project risks in Waterfall Projects.
  • Elicit, derive, document, prioritize, solicit and gain approval with business stake holder as well as system delivery teams.
  • Document system specific user role matrix in terms of CRUD (create, read, update and delete), SODs(segregation of duties) and state diagrams along with data dictionaries for OSP project for Confidential &T client.
  • Created ETL data load HLD’s (High Level Design) Requirements with transformation logics and rules from various underline applications from different source databases like oracle, SQL server, Sybase etc. & Source file systems like text, excel, XML files etc.
  • Created rules requirement for rigorous order health and order milestone health color coding rules based on underline data fields that feeds to DROOLs engine to show RED, YELLOW, GREEN, BLUE pizza tracker to showcase Order Status and necessary action to be takes by order taker or service assurance personal.
  • Created BSS requirement design created with discussion with Business and underline OSS designs documentation & UML diagrams created with Erwin Data Modeler & Enterprise Architect tool.
  • Created User Stories, MVP (Minimum Viable Products) from the business EPICs by interactive and conducting scrum/grooming sessions with Business users, Product owners and Tier 1 architects and Epic owners.
  • Worked and mentored Scrum team and planning Story Points and scrum schedules for each user stories, design tasks and test plan tasks.
  • Supported Quality Assurance efforts in software production and system testing environments with analysis, investigation, and resolution within strict timeframe targets using such investigate tools as JDeveloper, SOAP UI, Swagger etc.
  • Worked on Swagger UI post requirement design and JSON structure definition response for API use.
  • Provided IT application support for Agile IT lifecycle process as application Scrum Master with the flexibility of continuous support of the Waterfall process.
  • Delivered requirement designs for microservices with Lean Agile & SAFe Agile process.
  • Provided application Business design requirements for real time REST API for business for order viewing and ordering, provisioning.
  • Created Technical requirements to read various form of files or source mainframe data translation into SCV desired relation data model.
  • Designed requirements & solutions for Confidential &T customers to viewing the order end to end status using SOV (Single order view), MOV (Multiple order view) and Mobile view.
  • Advice and Review systems documents such as Requirements and Design Specifications, Risk Assessment summaries, Data Migration Plan, Pre/Post Executed Scripts, Traceability Matrix, Release to Production Statements etc.
  • Providing Data Models on creating data model in Oracle using star schema and fact & dimension model.
  • Experience on CA Erwin Data Modeler and Erwin Model Manager to create Conceptual, Logical and Physical data models and maintain the model versions in Model Manager for further enhancements.
  • Designed Logical models for the project consumption from End to End data model on the entire data set by Enterprise Architect tool.
  • Created AID’s (Application Interface Design) documents to create mutual agreements with various source applications to OSP and SXP application for various data transfer mechanism agreement, SLAs, environment configurations etc.
  • Created JSON (JavaScript Object Notation) for data repose output for API responses to present to graphical UIs.
  • Created DMAAP (Data Mechanism for Application to Application Process) AID’s (Application Interface Design) for interfacing application to consume OSP data services.
  • Created REST (Representational State Transfer) API (Application Program Interface) AID’s (Application Interface Design) for interfacing application to consume OSP data services.
  • Created Data Flow model from Sales>Ordering>Provisioning>Billing>Service Assurance for telecom order processing for users.
  • Performed business level BETA testing manual as BETA user to certify the reports before user GA (General Access).
  • Build requirements for Business Intelligence reports with Business Object reporting tool and Looker tool.
  • Assisted UI/UX developers to build wireframe for reporting tools.
  • Supported UAT (User Acceptance Testing), Audits and managed Data stewardships.

Confidential

Business System Analyst

Responsibilities:

  • Involved in all the phases of SDLC/Waterfall including, Designing phase, Development (coding), Code review, Unit Testing.
  • Designed technical specifications, mapping documents, design documents and transformation rules.
  • Supported Ordering, Provision and Order Stratus tracking of Confidential &T Business services for small, middle and large markets.
  • Created and developed a database-usage statistical reporting system for System DB.
  • Designed Logical models for the project consumption from End to End data model on the entire data set by Enterprise Architect tool.
  • Created AID’s (Application Interface Design) documents to create mutual agreements with various source applications to SCV & EDF application for various data transfer mechanism agreement, SLAs, environment configurations etc.
  • Created JSON (JavaScript Object Notation) for data repose output for API responses to present to graphical UIs.
  • Created DMAAP (Data Mechanism for Application to Application Process) AID’s (Application Interface Design) for interfacing application to consume SCV & EDF data services.
  • Created REST (Representational State Transfer) API (Application Program Interface) AID’s (Application Interface Design) for interfacing application to consume SCV & EDF data services.
  • Trained and supervised customer support personnel as part of BOA (Business OnDemand Application) module in IBM & Confidential &T.
  • Worked on SLA (Service Level Agreement) with consumer/user, Risk management methods reduce technical debts and prioritize requirements.
  • Created manual test cases & performed test to validate the source to target data accuracy.
  • Designed processing kick off & Crontab Unix scripts for data migration from various applications and storing in single data mart.
  • Supported System Testing.
  • Supported UAT (User Acceptance Testing), Audits and Data stewardships.
  • Elicit, derive, document, prioritize, solicit and gain approval with business stake holder as well as system delivery teams.
  • Document system specific user role matrix in terms of CRUD (create, read, update and delete), SODs(segregation of duties) and state diagrams along with data dictionaries for SCV & EDF project for Confidential &T client.

Hire Now