SUMMARY

• Over 15 years’ experience effectively leading multiple projects in all phases of SDLC in Agile, Scrum, Kanban, XP, Waterfall and iterative methods.
• Successful in roles acting as Lead & Senior Business Analyst, Scrum Master, Product Owner and Project Manager in a wide variety of projects with tasks including: SDLC, Implementation, Software Migration, Requirements Analysis, Software Analysis & Recommendation, Software Ranking, Gap Analysis, Change Management, Vendor Management, Workflows, Roadmaps, Vision/Charter Documents, Technical Writing, Business Req. Docs, Functional Req. Docs, User Stories & Epics, JAD Sessions, Use Cases, Project Artifacts, ITIL Documentation, Style Books, Prod/Project Artifacts Research, Process Improvement, Quality Assurance, User Acceptance Testing, Test Cases, Test Scripts, Test Plans, Training & Mentoring, Best Practices, Commercial Insurance, P&C Insurance
• Improved Change Management, User Acceptance and Managed Issues for SharePoint Search Projects, Flash - Shockwave Footprint Reduction, SharePoint Upgrades, Introductions to Microsoft 365, Enterprise Archive by creating Test Plans, Test Cases and Test Scripts, Reproduced and Managed Issues and Manage UAT.
• Created Departmental Portals for users and migrated data to SharePoint.
• Supported SharePoint site owners in migrating data from 3700 old sites to news sites in SharePoint 2010, 2013, 2016 and Online.

TECHNICAL SKILLS

• Jira - Confluence (since 2006)
• Microsoft Office Suite, MS 365
• MS Teams
• MS Project
• SharePoint (since 2007)
• Team Foundation Server
• Microsoft Teams
• Project Server
• Trello
• Pivotal Tracker
• VISIO
• Balsamiq
• Google Base
• RESTful APIs
• Adobe Acrobat
• Adobe PhotoShop/GIMP
• SnagIt
• GIMP
• GitHub
• Lean/Six Sigma
• Variety of 6Σ Templates
• Minitab
• Microsoft SQL Server

PROFESSIONAL EXPERIENCE

Confidential

Business Analyst- Lead Consultant

Responsibilities:

• Improved Change Management, User Acceptance and Managed Issues for SharePoint Search Projects, Flash-Shockwave Footprint Reduction, SharePoint Upgrades, Introductions to Microsoft 365, Enterprise Archive by creating Test Plans, Test Cases and Test Scripts, Reproduced and Managed Issues and Manage UAT.
• Created Departmental Portals for users and migrated data to SharePoint.
• Supported SharePoint site owners in migrating data from 3700 old sites to news sites in SharePoint 2010, 2013, 2016 and Online.
• Managed Data-driven Flash-Shock wave Removal Project resulting in an 87% smaller footprint for the applications and animation file types; Reduced Enterprise Opportunity Costs by $250,000/year.
• Hosted, Gathered, Elicited, Created and Managed requirements using interviews, JAD, Tech Review, Kick-off, Demo, Negotiation, Retrospectives, Daily Stand-ups and SCRUM meetings.
• Groomed Backlog and Parking Lot user stories and Epics.
• Managed and Supported Lean/Six Sigma/ Agile Projects Improving team and user productivity by $500K through Surfacing Content for department level SharePoint sites from 2007 to 2016 and On-Line.

Confidential

Agile Business Analyst

Responsibilities:

• Documented requirements for a variety of end user portals; Assisted SharePoint site owner data migrations and integration to newly skinned sites.
• Coached Team to Agile methods and measurements.
• Created Requirements; Improved Data Accuracy and End User Acceptance by Managing Defects.
• Researched and Wrote User Stories, Charters; Researched/Created Gap Analyses, Cost/Benefit Studies.

Pathfinder Development

Agile Project Manager

Responsibilities:

• Managed Agile Projects in Healthcare space- creating Diabetes and Imaging Protocol Enforcement in-time and under budget.
• Agile Business Analyst for Rh Factor Scanner Analyzer Successfully Managed Process to Win 501(k) FDA approval.
• Created Data Maps and data flow for new and upgrading applications; Groomed Backlogs and Parking Lots.
• Triaged/Managed Defects.
• Researched and Wrote User Stories, Charters
• Improved Releases through Research, UAT and implementation.

Confidential

Senior Agile Business Analyst

Responsibilities:

• Managed and Mentored BAs; Elicited, Gathered, Managed Created User Stories/Epics and NFD Requirements.
• Groomed Backlog and Parking Lot; Triaged/Managed Defects
• Created and tested wire frames
• Identified risks, mitigation and scope creep.

Confidential

Senior Agile Business Analyst

Responsibilities:

• Created Cost Benefit Study to assist stakeholders in creating end-to-end marketing took for Sears and K-art; Analyzed and Documented As-Is and To-Be states of new retail tool designed to improve mid-level managers productivity.
• Created Wireframes and Click-through models for Data flow, Data Display (Store-level Key Performance Indicators and Retail Store Audits).

Confidential

Senior Business Analyst

Responsibilities:

• Designed, Managed and Maintained enterprise level framework for Knowledge Management Professionals, thus Improved productivity and decreased headcount.
• Created and Managed Knowledge Management Professionals Council- used for Collaboration, Sharing Best Practices and identifying IDOL Search Improvements.
• Improved worker productivity and ended frustration by Eliciting, Organizing and Obtaining Approval for IDOL Search Improvement Project.

Confidential

Senior Business Analyst

Responsibilities:

• Successfully Gathered, Maintained and Published Requirements and Processes.
• Created Search Engine Optimization, process for customer LinkedIn Profiles.

Confidential

Agile Business Analyst

Responsibilities:

• Researched, Elicited, Gathered and Maintained User Stories, Non- Functional Documents, Business Requirement Documents.
• Managed and Mentored Mid-Level BAs; Created interactive Wire frame Models, created low and high resolution wireframes, process and feature flows.

Confidential

Senior Agile Business Analysis

• Captured, Organized, Analyzed and Managed Requirements.
• Imported and connected data from Google Base using RESTed API.
• Connected Google Maps to display flora locations from plantcollections.org.
• Designed and Created Wireframes and Click Through Models; Researched, Created Whitepaper on Android Security.

Confidential

Business Analyst

• Created Visual Use Cases to identify required feature dependent on Windows, Linux or Unix versions of clie­nt application.
• Elicited, Analyzed and Managed Requirements, Traceability Matrices, Charters, SOWs, etc.