SUMMARY

• An accomplished IT professional with 17+ years of referable expertise in managing projects with Iterative and incremental deliveries using Waterfall and Agile (Scrum, Scrum of Scrum, SAFe and Kanban) methodologies.
• Referable success in handling projects involving full Infrastructure upgrades for both UAT and Prod environments involving eight different teams spread across different geo locations.
• Part of Enterprise Release Management team supporting 16 Software releases with Budgeting, Activity/Task planning, Scheduling, Tracking, Checklists, Co - ordination, Migration Requirements, and Go-Live support
• Increased Web platform availability to near 24x7 through Implementation of Data replication and Data warehouse migration projects (> 20,000 man-hours)
• 30% reduction in Data and Reporting incidents through performance tuning and improving database design
• Successful integration of 4 major US banks to the Enterprise platform supporting merger and Acquisitions.
• Subject Matter Expert on Requirements, Enhancements, Design and Testing of ETL, Reports and Data analysis for Enterprise Dispute Management platform.
• Decision making Role for Evaluation and implementing/upgrading System architectural changes through new Software enhancements, for increased performance and reduced cost of ownership

TECHNICAL SKILLS

Core Strength: Waterfall, Scrum, Scrum of Scrum, SAFe and Kanban Methodologies, Release Management & Support, Quality Management and Control, Resources and Vendors Management, Risk Management & Security Compliance

Industry/ Market Segment: Payment Industry, Project Management, Infrastructure Upgrade, BI, Data Analytics

Programming Languages: Java, AEM 6.2, JSP, Python

Planning/ Collaboration Tools: JIRA, AGM, Confluence, Clarity, MS Project, WIKI, SharePoint, MS Office, ETL/ BI Tools/ Reporting Tableau, Actuate, Cognos, Ab Initio, Erwin, Visio, Toad

Database/ Data warehouse: DB2, Teradata, Hadoop, Hive, Confidential, MS SQL, Sybase

Operating Systems: UNIX, LINUX, AIX, Windows, Mac

PROFESSIONAL EXPERIENCE

Confidential, Sunnyvale, CA

Sr. Project Manager

Responsibilities:

• Lead multiple teams through Scrum ceremonies to accomplish Project deliveries.
• Successfully Delivered six business releases each with three sprints cycles.
• Managed 8 CR releases to UAT and Prod environment each with a week cycle
• Resource management as per Business and Client needs (Recruitment, Reviews)
• As Scrum Master, manage and facilitate Scrum ceremonies like Product Backlog, Sprit Backlog, Sprint Planning, Daily Standups, Impediment review, CR Planning, and Review and Retro
• Manage InfoSec reported Security and Compliance issues with support from development team

Confidential, Collierville, TN

Sr. Project Manager

Responsibilities:

• Daily Stand-up calls with development team, Product Owner and Stakeholders
• Update list of Impediments from daily scrum, emails and meeting on daily basis
• Prepare, publish and maintain burn-down charts and Task board on daily basis
• Ensure the deliveries are Mobile and digital compliant along with Online implementation.
• Ensure all the end user UI screens are ADA compliant with validation results
• Onboard new team members with SAFe process and procedures
• Review User guides and business Author guides as part of delivery to Stakeholders.

Confidential, Foster City, CA

Project Manager/Program Manager

Responsibilities:

• Drive and facilitate Backlog grooming, Product Backlog, Sprint Backlog, Sprint Planning, Daily Stand-ups, Sprint Demo, Review and Retrospectives.
• Facilitate with the team to conduct Sprint planning with User stories, Story Points, Team Velocity and finalize target release dates.
• On-boarding of major Issuing Banks to VISA INFINITE brand with SSO (Single Sign-on) + SAML 2.0 (Security Assertion Markup Language) authentication for cardholders.
• Co-ordination with Legal teams, Banks and Vendor to ensure all the UI content are within VISA guidelines.
• As Release Manager, Plan, Initiate and execute Phase I release to US market.
• Prepare and maintain Kanban board (whiteboard and JIRA) with tasks, bugs, Incidents, Features and Enhancements.
• Responsible for reviewing and analyzing BI dashboards (Tableau) to provide weekly and monthly trends and projections.
• Drive Semi-Annual Spend Assessment of about 130 Issuers using Tableau dashboards to provide Interchange benefits.

Confidential, Houston, TX

Migration Coordinator

Responsibilities:

• Plan and execute the roadmap for migration of 110 applications in consultation with SMEs
• Maintain Kanban board (whiteboard and JIRA) to plan backlogs, In-process and validation activities.
• Maintenance of Pre and Post migration of code base, domain data and User set-up requirements.
• Daily stand-up meetings with off-shore development and QA teams for status review and prioritization.
• Prepare and upload operational data to the new environment by adhering to Intellectual rights.

Confidential, Milpitas, CA

Director

Responsibilities:

• Support Dispute Management Knowledge Framework by preparing and reviewing artifacts, templates Reports, Dashboards and checklists.
• Drive RFP responses, proposal preparations and bid management for Product sales
• Build cloud service platform for delivering Dispute Correspondence Letters and reports to Product users
• Assisting Sales team in achieving revenue target by developing and executing an effective “Go to market” strategy
• Participated in new lead identification from market scanning and intelligence

Confidential, Foster City, CA

Project Manager

Responsibilities:

• Release Manager for planning, Co-ordinate, execute and support Iterative enterprise release management of 16 Semi-Annual Business Releases (> 25,000 hours each)
• As Scrum Master, Plan, Conduct and Facilitate Stand-ups, Sprint Demo, Burn-down Charts, Sprint Review, Backlog grooming and Planning.
• Support team to Create User Stories, Personas for the enterprise application involving external and Internal Interfaces.
• Initiate and manage single point communication with Stakeholders, Product Management and Development team for Release management.
• Prepare Project charter, Budget, tasks, Project Plan, Change Requests, Risk Mitigation plan, deliverables and Lessons Learned.
• Develop and distribute project performance reports. Regularly review project status, evaluating performance criteria (scope, cost, schedule & quality)
• Subject Matter Expertise for BI Reporting, Batch, Database and Data Warehouse activities.
• Plan, coordinate and support Enterprise web platform testing for Intrusion, Penetration and Security for more than 10 releases.
• Review, Update and Maintain Logical design (E-R diagram) of the database using Erwin data modeler.
• Create Physical design scripts for release cycle according to standards and naming conventions
• Responsible for developing ETL process to extract and transfer data across databases.
• Design and Develop Tableau Reports/ Dashboards for generating off-line and online static BI reports.
• Support maintenance team for analyzing and fixing the data issues reported by end Users.

Confidential, Raleigh, NC

Programmer Analyst

Responsibilities:

• Responsible for creation and maintenance of UI screen design for Retail Pricing, Rx Filling, Billing, DUR (Drug Utilization Review), TPA, Location and Data Maintenance modules.
• Review of UI design with Subject Matter Experts, Business Analysts and Testing team.
• Preparation and maintenance of heuristic and usability documentation.