UMMARY

• As a technical problem - solver with a passion for defining and delivering software products that delight users and drive business value, I seek a full-time position as a Product Owner with an Agile engineering team.

• User Research
• Requirements elicitation
• Facilitation
• Stakeholder engagement
• Establishing trust
• Right level of detail
• Communication
• Analytical thinking
• Design thinking
• JIRA & VersionOne
• Excel
• Visio & OmniGraffle
• Word
• Powerpoint & Keynote
• Balsamiq Mockups & Invision
• Photoshop, Illustrator, InDesign
• Use cases
• User stories
• Roadmaps
• Story mapping
• Customer journey maps
• Flow & process diagrams
• Groomed backlogs
• Documentation
• Presentations
• Business cases

PROFESSIONAL EXPERIENCE

Product Owner

Confidential, Portland, OR

Responsibilities:

• Led a cross-functional Agile squad in delivering a new Item Management System, as part of an initiative to expand al assessment models and build new Through Year solutions
• Collaborated with a dedicated UX designer and a team of SMEs in defining user-centered objectives, using Design Sprints to rapidly iterate on potential solutions
• Partnered with Product Management to define team quarterly objectives (OKRs)
• Maintained and prioritized a groomed backlog in Target Process
• Facilitated meetings from discovery to demo
• Supported ongoing team changes as the organization migrated to a new Value Stream structure

Technical Product Owner

Confidential, Beaverton, OR

Responsibilities:

• Supported an Agile scrum team developing cloud-based pipelines for 3D materials and 3D rendering, working in Python on AWS (Amazon Web Services) infrastructure. The Materials & Render team helps drive a Nike key transformational initiative to create the Digital Product Twin
• Drove SAFe (Scaled Agile Framework) business alignment, objectives and key results (OKRs) for quarterly PI planning
• Initiated data-driven metrics for evaluating product value and performance
• Developed, communicated, and refined product roadmaps for Materials & Rendering
• Researched requirements, authored BDD (behavior-driven development) user stories, and maintained a full JIRA backlog, with priorities aligned to quarterly commitments

Senior Business Systems Analyst

Confidential, Portland, OR

Responsibilities:

• Supported a large Agile team building new implementations of four web applications, serving internal and external PGE customers, representing approximately 40% of PGE revenue
• Elicited and documented requirements to replace back-end systems with a new enterprise-wide Oracle system, replacing roughly 40 legacy systems that supported web applications
• Facilitated engagement with business groups to author and review Functional Designs (FDs)
• Ensured a groomed backlog of user stories and acceptance criteria, managed in VersionOne
• Drove usability requirements in collaboration with the User Experience (UX) team, creating mockups and flow diagrams for user flows

Product Owner and Manager

Confidential, Seattle, WA

Responsibilities:

• Formed, trained, and led a small Agile team of Technical Communications Specialists in delivering product release and support documentation for four multinational lines of software
• Engaged with multiple Agile engineering teams to identify documentation requirements
• Partnered with Product Managers to define high-value information resources for customers
• Drove the transition from print to cloud-based documentation deliverables, with single-source content management and documentation source control
• Produced the first online API documentation for an emerging data-quality product
• Embraced and defended the use of the Oxford comma in documentation

Business Analyst

Confidential, Seattle, WA

Responsibilities:

• Researched, analyzed and documented a legacy letters system and existing workflow for Personal Health Information (PHI) communications with customer
• Delivered consulting documentation detailing revisions to system, to establish metadata and security permissions for the management and distribution of the information
• Created a SharePoint glossary of key business terminology

Assistant Director, Academic Programs

Confidential, Seattle, WA

Responsibilities:

• Researched, planned, and delivered new academic programs in Confidential and technology, for adult professionals wishing to advance career skills and pursue post-baccalaureate without pursuing a degree
• Recruited Advisory Boards and engaged them to identify the most critical and valuable learning objectives supporting currency in programming and development skills
• Managed thirteen technology programs, including web development, Cocoa, iOS, Java, Objective C, C++, game development, 3D modeling, and virtual worlds
• Launched the first program in iPhone development, soon after the launch of the App store. Was recognized by Apple and interviewed by Ars Technica
• Documented and delivered annual planning and budget documentation at approximately $800k/yr

Technical Project Manager

Confidential, Seattle, WA

Responsibilities:

• Led implementation of enterprise-wide Lean production methodologies in a custom graphics production environment
• Managed project to implement an industry-vertical ERP system to replace 90% of legacy business systems
• Managed a subsequent project to develop an in-house jobs management system
• Learned the critical importance of good requirements documentation, effective use cases, and building trusting partnerships with subject matter experts and executive stakeholders, which prompted me to return to school to get a Master’s degree