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Sr Scrum Master Resume

SUMMARY

  • Certified Scrum Master/Project manager professional and Business analyst with 8 years of experience in IT including end - to-end SAFe/Agile environment in various industries.
  • Proven track of success managing all phases of the full life cycle of system development and test life cycle, from planning, analyzing, designing, documenting, testing and business case development to roll out and maintenance.
  • Instrumental in defect tracking and management to ensure highest quality software consistent with unique business needs.
  • Agile/Scrum expert, adept at driving rigorous product development and process improvement efforts, applying agile and scrum techniques to achieve the successful provision of projects.
  • Excel at analyzing business and system requirements, creating test plans, scenarios, and storyboards, and facilitating sprint planning, software development, software integration, and user acceptance testing.
  • Delivers enterprise-wide project leadership built upon the core values of hard work, team-oriented focus, and strong governance.

AREAS OF EXPERTISE

  • Cutting-edge Technical Solutions
  • Leadership & Team Management
  • Requirement Gathering/Analysis
  • Continuous Process Improvement
  • Agile/Scrum Practices/ QA Methods
  • Software Development Life Cycle
  • Test Plan Design & Execution
  • Developing UML Diagrams
  • Configuring Test Environment
  • Performing UAT Testing
  • Product Validation & Certification
  • Client/Stakeholder Relations

TECHNICAL SKILLS

Methodologies: SDLC, RUP, UML, Agile, Waterfall, SAP

Testing Tools: Test Director/Quality Center, QTP, and Win Runner, SQL

Change Management Tools: Rational ClearQuest, PVCS, Rational ClearCase, Process Modeler, SVN Tortoise, TFS

Business Modeling Tools: Microsoft Visio

Project Management: Microsoft Project, IBM Rational, JIRA, Excel Macros, VersionOne, AZURE DevOps

Requirement Gathering Tools: Requisite Pro

PROFESSIONAL EXPERIENCE

Confidential

Sr Scrum Master

Responsibilities:

  • Worked for more than one cross-functional teams including 9 in each team.
  • Working across teams/disciplines to ensure release readiness and quality deployments
  • Managing staff, including hiring, compensation, and employee performance assessments.
  • Worked with Lead eCommerce Architects to transform requirements in to solutions design also worked with cross-functional teams to develop and gain approval for high level plans of various software projects based on scope, delivery and technical approaches, risk, assumptions and other cost along with operational plans.
  • Supports the Product Owner. The Product Owner has a special responsibility on the team. This role supports the Product Owner in their efforts and facilitates a healthy intra-team dynamic with respect to priorities and scope. Manages cross-functional and cross-application dependencies in cooperation with other program managers, project managers, scrum masters, and team members.
  • Contributed to initial architectural decisions on CRM, Content Management platform as well as test optimization effort.
  • Assisted with CRM call report/contact/activity analysis & design & testing through the entire release cycle.
  • Managed & worked on POC for sharepoint integration within existing CRM
  • Managed integrated functionality & technology dependencies, usability, reliability, performance and support requirements of legacy CRM and web applications.
  • Involved in writing business requirements for internal CRM system which involves Client (New as well as old), Contacts & Associate modules.
  • Made sure User Stories are fulfilling INVEST criteria, SMART Criteria and assisted the Product Owner in prioritizing the Product Backlog Items (PBIs) using techniques like MoSCoW, Paired comparison and estimated Story Points.
  • Worked on gathering high level business requirements from product owners and expertise in breaking down the requirements into a user story
  • Conduct highly interactive Joint Application Design sessions with project stakeholders, subject matter experts (SME’s), users, QA analysts and project management team for requirement gathering, and identifying and resolving issues.
  • Manages the integration of cloud applications with salesforce CRM and transition for legacy systems.
  • Responsible for coordinating with multiple teams on different projects to have seamless integration between salesforce & multiple systems.
  • Managing the book of work
  • Developing status reports and dashboards, including metrics-informed analysis
  • Led scrum meetings encompassing stand-up, sprint, backlog grooming, and review and retrospective for cross-functional teams.
  • Delivered support to the development team in grooming, estimating, and managing the Product and Sprint backlog.
  • Delivering team metrics and dashboards to facilitate continuous improvement and transparency to the rest of the organization.
  • Interact with other engineers on the Dev Tools and Automation team, software developers, test engineers, and release managers.
  • Optimized PI Planning readiness by fostering preparation of Vision, Backlogs, and Ideation processes
  • Facilitated synchronization meetings such as mid-PI assessments or Scrum of Scrum meetings
  • Established strong partnership with the Agile team, work stream leads, and product owners
  • Conducted coaching sessions regarding Agile development methods
  • Participated and hosted in meetings, technical discussion, reviews, and release planning.
  • Mentored and coached the team members on Agile practices and standards at Team level
  • Involved in identifying the problem definition as part of continuous process improvement using Define, Measure, Analyze and Improve to support the business community of the organization
  • Effectively communicated weekly project status, burn down charts to executive and business leadership
  • Assisted PO in writing user stories, use cases and managed product backlog in TFS and adding approvals, moving stories, tracking defects, impediments, retrospectives, monitoring burndown chart
  • Worked with Program Leaders and key executive stakeholders to drive ongoing clarity of strategy, decisions, and execution alignment
  • Enforced Kanban principles as a scrum master that resulted in reduction of Cycle time by 20% thus increasing team's throughput.
  • Drove visibility and transparency of dates, milestones, and dependencies throughout the PI Process
  • Drove effective teamwork, communication, collaboration, and commitment across multiple disparate groups (programs) with competing priorities .

Confidential

Scrum master

Responsibilities:

  • Mentored and coached the team members on Agile practices and standards at Team level
  • Involved in identifying the problem definition as part of continuous process improvement using Define, Measure, Analyze and Improve to support the business community of the organization
  • Effectively communicated weekly project status, burn down charts to executive and business leadership
  • Created bulk tasks for the developers to work on tasks, conducted sync up calls with offshore team and conducted most of the ceremonies over Skype or WebEx
  • Assisted PO in writing user stories, use cases and managed product backlog in TFS and adding approvals, moving stories, tracking defects, impediments, retrospectives, monitoring burndown chart
  • Worked with Program Leaders and key executive stakeholders to drive ongoing clarity of strategy, decisions, and execution alignment
  • Analyzed the system specifications, Business Requirements for full understanding of the project.
  • Drove visibility and transparency of dates, milestones, and dependencies throughout the PI Process
  • Drove effective teamwork, communication, collaboration, and commitment across multiple disparate groups (programs) with competing priorities
  • Facilitated all scrum ceremonies such as Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective and Backlog Grooming
  • Used TFS to create and manage sprint and product backlogs, to track issues, trace requirements and team collaboration
  • Constantly monitored development work, SPIKE Stories, TECHNICAL DEBTS and worked on removing the impediments to improve team's performance to meet sprint goals
  • Fostered constructive and pro-active communication across organizational boundaries to ensure PI goals and priorities, key decisions, and status is clear to all
  • Was an advocate and educator of Agile and SAFE best Practices. Maintained a strong connection with resources outside the organization to bring in recent research, data, and tools that can continue to mature Agile at Audible
  • Defined best-of tooling and automation to optimize data flow and accessibility through Program Teams and the PI Process
  • Had various retrospective techniques such as Silent writing, MAD/SAD/GLAD, Happiness Histogram to understand team opinion on improvements
  • Optimized PI Planning readiness by fostering preparation of Vision, Backlogs, and Ideation processes
  • Facilitated synchronization meetings such as mid-PI assessments or Scrum of Scrum meetings
  • Established strong partnership with the Agile team, work stream leads, and product owners
  • Conducted coaching sessions regarding Agile development methods
  • Participated and hosted in meetings, technical discussion, reviews, and release planning.

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