SUMMARY

• More than 9 years (Domain+ SAP) experience in Sales, Marketing & SAP Consultancy.
• 4 + years of SAP OTC Experience with One Complete Life Cycle Implementation in ECC 6 through Business Blue print, Realization and Go Live.
• More than 4 Months of overseas ( USA ) onsite - offshore model work experience.
• Good cross functional knowledge across FI/CO, MM, and SCM Modules.
• 2.5 year of SAP support management experience, managing the top fortune client with various different support levels and ensuring complete offshore support.
• Proficient business process knowledge of Supply Chain Management and good experience in Implementation, Rollout & Support projects across industries mainly trading & machinery engineering.
• Proactive & responsible individual with leadership qualities, able to set own action plans and build consensus with business and cross-functional teams.
• Able to meet very stringent deadlines and always deliver results, even under high pressure. Constant desire to learn, genuine commitment to excel.
• SAP OTC expertise includes configuration & implementation knowledge of SD Organization Structure, Account Groups, Shipping, Billing, Copy Controls, Pricing, Third Party Sales, Intercompany Sales, Stock Transport, Consignment processing, Returns Processing, Output Determination, Cash Sales, Rush Orders, Scheduling Agreements, Contracts, Inquiries, Quotations, Material Determination, Free Goods Determination, SD BOM Processing, Cross Selling, Route Determination, MTO Process.
• MM Integration includes Vendor Master, Purchasing Info-record, Third Party Purchase orders, Individual Sales Order - POs
• FI Integration Includes Credit Management, Revenue Account Determination, Reconciliation Account Determination, Tax Determination, and Cash Account Determination, Rebate Processing.
• APO GATP - configuration knowledge of Product Allocations, Product Availability Check, Rule Based ATP, Backorder Processing and Transportation & Shipment Scheduling for Sales order and Delivery.
• Functional & Configuration Knowledge on SAP-GTS module sub processes like Compliance Management, Sanction Party List Screening.
• Configuration knowledge of SAP LE module sub processes like inbound & outbound shipping processes
• Configuration Knowledge of SAP Customer Service module - repair and service orders.
• Worked on SAP ADK based Archiving for SD Module.
• Participated in Integration Test Cycles (ITC), User Acceptance Test (UAT) and Live Environment Simulation Testing (LES).
• Imparted functional on the Sales order processing, Delivery, Billing and various topics of the SD components to end-users & Power Users.
• Experience in project documentation like Business Blueprint, Configuration document, Functional Specifications, Test Case/Scripts, Authorization Matrix and End User Manuals.
• Worked on RFPs & POCs development for new clients/businesses.
• Resolved issues related to EDI and XML orders, IDOC Processing, Seeburger, EAI and Endeavour interfaces.

TECHNICAL SKILLS

• Implementation Knowledge of SAP - SD Module.
• Knowledge of Variant Configuration.
• Maintaining Customer Master Records, Material Master Records & Pricing Condition Records.
• Configuration of copy controls & Special Transactions like Free of Charge Delivery etc.
• Extensive work on LSMW, good understanding of Batch Input recording, for the final data uploading of Master data.
• Working Knowledge of SAP Customer Service Module.
• Working Knowledge of SAP APO - GATP.
• Working Knowledge of Vistex ( Incentive Payback module)
• Working Knowledge of SAP LE.

PROFESSIONAL EXPERIENCE

Confidential

Software Consultant

Environment: SAP R/3 6.0

Responsibilities:

• Conducting BBP workshops for requirement gathering for phase II EDI implementation Project.
• Understanding Clients entire supply chain (Customer Portals-Airbus-SupplyOn, AirExchange etc.) for mapping with SAP system from customer point of view)
• Coordination and working with Middleware Tibco Team for mapping SD Processes.
• Working as a Production Support consultant for SD process area.
• Providing KT & user to end users and SD power users.
• Handling issues related to Contracts, Advance RMAs,Billing Plans, rebates etc.

Confidential .

SAP OTC Consultant & Onsite Co-ordinator

Environment: SAP R/3 6.0

Responsibilities:

• Identifying the list of batch jobs for OTC module by analyzing various Basis Reports like EWA, DVM, AWR & ST03N data for the jobs which are running daily for more than 1 hour and then designing a solution to reduce the daily system batch runs & thus reduction in system load by implementing the proposed solution like merging similar jobs, rescheduling or code optimization batch job programs.
• Identifying the list of OTC tables which are taking more than 60 % of database size and then solution design to archive, delete and prevent growth of these top 10 OTC tables, also carried out Configuration related to Archiving & creating batch jobs variants for OTC database based on the Clients archiving strategy.
• Liaison with Basis team for archiving as SD objects as per SAP-ADK archiving methodology
• Identifying and analyzing the high impact OTC programs in terms of system load (System Impacting) - Programs that constitute 80% of system load & optimization of programs in terms of Performance (User Impacting) - Programs that fall within top 80 percentile in terms of system usage and giving all required data and information to technical team to optimize these programs.
• Getting UAT completed for these programs and successfully implemented in Production system.
• Monitoring the performance of the programs, batch jobs for all scenarios before and after changes to see the performance improvements.
• As an Onsite Coordinator - Liaison with offshore team, attending client meetings, conducting user workshops on new enhancements and functionalities.

Confidential

SAP Sr. OTC Consultant.

Environment: SAP R/3 6.0 and SAP SCM 5.10

Responsibilities:

• Sales Order processing: Licensing, Warranty, BOM, Third party, Returns, Credit Memo request, Debit Memo request, Customer rebates, ACOPs & SD Pricing.
• IDOC Failures, EDI, XML order processing interface failures. Liaison with Seeburger, Endeavour and TIBCO team.
• Master data (Customer & Material) and End user functionality for different countries.
• Batch job failures and Batch job monitoring.
• Liaison with Control-M team on batch job remediation.
• Payment cards processing. Liaison with third party interface- Delego
• Delivery and Invoice processing.
• Global ATP- Rule based ATP (location and product substitutions), backorder processing, product allocations, order scheduling. Executing integration models and CCR monitoring.
• SAP RPE (Regional pricing engine).
• Price files delivery, Pricing and Availability response.
• Attending Region wise status profiles calls, providing weekly on-call supports, monitoring & assisting during regular maintenance activities of system.
• Imparting to newly joined end-users & consultants.
• Familiar with ticket handling tools like REMEDY and Solution manager for issues like user, preventive measures, break-fixes and job abends.

Confidential

OTC Consultant

Environment: SAP R/3 6.0

Responsibilities:

• Collecting requirements from users, Business Process study and creation of Business Blue Prints and GAP analysis.
• Baseline configuration of SD ( Confidential, division, distribution channel), Sales document types, billing document types and account determination
• Configured Pricing Procedures for service orders and scrap sales.
• Configured credit memo requests, credit memos, debit memo requests, debit memos to handle the complaints of the customer.
• Integration with FI-CO, MM
• Configured output determination for invoice printing, Debit Note & Credit Note printing.
• Enhancement and development of Reports & upload programs for cut over activities and preparation of FS for the same.
• Carried out Unit and Integration testing and documented the results.
• UAT and process sign off.
• Conducted Power user, created user manual
• Go live and Post Implementation support including hyper-care.

Confidential

OTC Consultant

Environment: SAP R/3 6.0

Responsibilities:

• Study of business processes & Enterprise Structure of J&J China for End to End System Integration Testing.
• Execution of end to end Integration Test Scripts.
• Maintaining DP log for defects identified.
• Maintaining Status of executed test Scripts in Leap Live SharePoint.

Confidential

OTC Consultant

Environment: SAP R/3 6.0

Responsibilities:

• Understanding SPX business processes
• Configuration in golden client for Roll Out
• Defining Confidential, sales office, shipping point, outputs, route, shipment and their assignment
• Define order type, Item category and schedule line category
• Copy control settings, requirement type rule
• Preparation of Functional specifications and co-ordination with Technical team
• Involved in Regression Testing
• Resolution of Issues raised by users in development and quality client
• Coordination with technical resources for sorting out various issues with respect to extraction and upload programs, outputs and reports
• Execute master data migration, analyze issues and errors and give remedial solution.

Sr. Marketing - Marketing

Confidential

Responsibilities:

• Key Account Manager responsible for sale of Cummins diesel engines to the customers of Oilfield & Defense Segment.
• OEM Sales Management, Account Receivables Management
• Competition Analysis and Product forecasting & Promotion Management

Assistant Manager - Marketing

Confidential

Responsibilities:

• Territory Manager responsible for the primary and secondary sale of KSB pumps & valves.
• Channel Sales Management for Maharashtra & Gujarat states,
• Competition Analysis to understand market trends, Product forecasting & Promotional activities like to participate in exhibitions, conferences and seminars.

Assistant Manager

Confidential

Job Responsibilities:

• As an Assistant Manager - RLG Sales Group handled a team of twelve sales executives for generating the new customer base for the assigned branch of the bank for opening new accounts with bank and opening fix deposits with bank branch by providing to the team on new products & rules & regulations of the bank.
• Encouraging the team for cross selling of Bank’s other products like Insurance products, financial products like Mutual funds etc.
• Carried out various promotional activities like participating & visiting trade fairs & exhibitions for generating new customers.
• Assisting customers with various branch related activities.

Sr. Officer - Marketing

Confidential

Responsibilities:

• Involved in performing Market Analysis, Customer Identification, and Making Presentation to the customers.
• Skillfully executed enquiry generation, strategic preparation of quotations, quoting tenders, follows up of offers, negotiation and closing orders.
• Performed After sales follow-up for payments, customer satisfaction monitoring, product performance monitoring.
• Executed various promotional activities like participation in trade fairs, exhibitions, diesel engine industry conferences.
• Assisted in strategic planning activities like preparation of monthly, quarterly and yearly forecasts & budgets.

Sales Engineer

Confidential

Responsibilities:

• Sales Engineer for sales of Industrial Gear boxes, couplings & other products of the confidential companies in the assigned territory.
• Skillfully executed enquiry generation, strategic preparation of quotations, quoting tenders, follows up of offers, negotiation and closing orders.
• Performed After sales follow-up for payments, customer satisfaction monitoring, product performance monitoring.

Junior Faculty

Responsibilities:

• Conducting engineering Mathematics classes.
• Update & module test materials.
• Conduct module tests & assessment.