SUMMARY

• Technically sophisticated business analyst professional with solid experience in documenting software requirement specifications (SRS), business requirement documentation (BRD) and technical design documents (TTD) for systems development life cycle (SDLC) project development. Extensive knowledge with SAP Business Objects and reports application development.

PROFESSIONAL EXPERIENCE

Senior Business Analyst

Confidential

Responsibilities:

• Outline the Division of Public Health’s “ Data Request Tracking System” (DRTS) to track requests for the Division’s data and technical assistance provided by Division staff.
• Reengineering of the existing data request tracking system for WI DPH.
• As an Administrator, supported the WI Electronic Disease Surveillance Software (WEDSS) for COVID - 19 data recording.
• Administered JIRA software for various project plans.
• Determine conditions of Electronic Health Records (EHR) for Birth and Fetal Death Reporting (BFDR) between the DPH and hospital and health institutions in Confidential .

Crystal Report Analyst

Confidential

Responsibilities:

• Developed/enhanced new Crystal Reports for industrial equipment leases, lending, and insurance processes.
• Reviewed, updated, and developed SQL stored procedures from existing to new software formats.
• Supported Quality Assurance (Q/A) and testing teams to analyze, update and promote reports to development and production environments.

Data Analyst / Senior Application Specialist

Confidential

Responsibilities:

• Enhanced and implemented changes to Confidential s SAP Business Objects Report server for increased performance, report deployment, and security.
• Prepared functional development documents (FDD), business requirement documentation (BRD) and technical design documents (TTD) for project development.
• Reviewed, documented and developed/enhanced new and existing Crystal Reports.
• Supported deployment teams to analyze, update and promote multiple reports to respective development and production environments

Business Systems Analyst

Confidential

Aliso Viejo, California

Responsibilities:

• Planned and documented business charters, system development life cycle (SDLC) formats for the following
• ServiceNow software implementation.
• Veeva Vault software implementation.
• Documented and organized preparation the uploading of historical data and documents into Confidential Documentum program CREDO.

BI Business Systems Analyst

Confidential

Responsibilities:

• Gathered business requirements from department stakeholders and subject matter experts (SME), to help establish an enterprise resource plan (ERP) to design and develop the system functionality of the application - MedHOK.
• Planned, developed, tested and documented Tableau, SAP reports, SQL Server Report Services (SSRS), and SQL stored procedures, queries and functions for MedHok software.
• Monitored the project scope with strategic business objectives and made recommendations to modify the program to enhance effectiveness toward the business result or strategic intent.

IT Business Analyst

Confidential

Responsibilities:

• Gathered business requirements from the subject matter experts (SME), in multiple departments, to help design and develop the system functionality of the application - Health Solutions Plus (HSP).
• Prepared software requirement specifications (SRS), business requirement documentation (BRD) and technical design documents (TTD) for project development.
• Planned, developed, tested and documented SAP Business Objects Crystal Reporting, SQL Server Report Services (SSRS), SQL stored procedures, queries and functions and PowerBI Reporting for Health Solutions Plus (Meditrac, Uniflow and Perfect Claim) software.
• Planned, developed, tested and documented Treasury Software for execution of ACH and POS accounting transmissions to IEHP affiliated banks.
• (IEHP departments worked with: Behavioral Health, Claims, Compliance, Enrollment and Eligibility, Finance, Mail Room, Marketing, Member Services and Provider Services).

Senior Business Analyst

Confidential

Responsibilities:

• Created workflows, IT roadmaps, user stories and technical design documents (TTD) for project development.
• Held training sessions for development/QA teams and business units of program changes.
• Coordinated user acceptance testing (UAT), deployments and smoke testing.
• Planned, developed, tested and documented SAP Business Objects Crystal Reports, SQL stored procedures, queries and functions for Citra Health Solutions - EZ-CAP software.

Senior Software Analyst

Confidential

Responsibilities:

• Produced business requirement documentation (BRD) and technical design documents (TDD) for systems development life cycle (SDLC) for business.
• Created SAP Business Objects BI Platform 4.1 for multiple dynamic data environment implementation.
• Designed and implemented SAP Business Objects Crystal Reports (4.1), Oracle and SQL stored procedure, queries and functions for Eagle software.

Senior Software Analyst

Confidential

Responsibilities:

• Project managed a five staff member team. Lead team in developing and designing new SAP Crystal reporting and SQL stored procedures in CampusVue software.
• Formulated project plan by outlining scope, requirements and necessary steps to develop over 400 reports within specific timelines. Devised SAP 2008 Xcelsius metric and analytics reports for users in Share Point.
• Planned, developed, tested and documented SAP Crystal reporting, Cognos reporting, SQL stored procedures, queries and functions for CampusVue software.
• Generated 300+ reports for Campus Support Altiris services using SAP 2008 Business Objects Universes and Crystal reports.