SUMMARY

• Strategic and Technical Management roles in the delivery of Agile process and project management, business requirements, change control, Infrastructure improvement, vendor service management and application development & deployment
• Most recently managed business information technology projects and programs requiring ScrumMaster leadership, document controls, data migrations, Security Access Management processes, server installations, web - based portals and Confidential .com integrations
• Led process and procedural improvements for Pharma, Manufacturing support, Automation and IT projects focusing on server management
• Experienced with communications upgrades focused on RF engineering, distributed antenna coverage and 2-way radio implementations including VOIP, voice and videoconferencing aspects
• Strengths in multi-tasking leadership, teamwork collaboration, strategic planning, budget control, critical path scheduling, electronic DocuSign implementation and collaborative teamwork
• Analytical work style utilizing Agile Scrum, ITIL, Six Sigma and Workday ERP methodologies
• Responsible for Finance and Human Capital data management, including requirements definitions, traceability and user acceptance testing
• Contributed to the business success of EMR modernization, Pharmaceutical distribution and OTC direct sales SaaS server-based integration to improve transactional processes and infrastructure asset management
• Successful in managing technical projects from conception to maintain phase, both in the US and on a global level in Europe, Canada, Brazil and Mexico

TECHNICAL SKILLS

• Business Case Analysis Issue and Change Management Pharma Manufacturing
• IAM Process Implementation ScrumMaster Skills HCM Program Management
• SDLC/Agile Processes IT Project Management Technology Integration
• Budgeting/Forecasting MS Project Tracking/Reporting OEM Vendor Coordination
• Confidential .com Integration Planview Resource & Scheduling Supply Chain Services

PROFESSIONAL EXPERIENCE

Confidential, Wilmington, DE

Independent Consultant and Program Manager

Responsibilities:

• Consulted, managed and directly executed local programs to assist service organizations and families needing guidance during the Pandemic.
• Utilized PMP skills and experience to plan and coordinate essential services, including healthcare routine and financial planning.
• Informally lectured how program and project management skills are leveraged to reduce economic crises for those confined to home or office lockdown conditions.
• Volunteered logistics skills with local charitable organizations.

Confidential, Wilmington, DE

PMO Leader and Program Manager

Responsibilities:

• Managed program and projects to deploy new technology and decommission costly, low value applications.
• Initiated several application consolidation studies to reduce User License and IT support costs.
• Facilitated project teams responsible for vendor software upgrades, document control, server workflows and configuration changes necessary to meet current Information Security and Data Privacy requirements.
• Integrated Privileged Access Management processes and modern distributed antenna communication services.
• Worked with architects, developers and business SMEs to ensure a quality and enhanced User experience in following PMO policy and procedures.
• Processed Change Management and Communications tasks to inform the global user community in the transformation adoption cycle.

Confidential, Elkton, MD

Project Manager

Responsibilities:

• Project and Program Manager roles leading both IT Infrastructure and Agile Business projects, focusing on Cloud Technology, SaaS solutions including Confidential .com and web-enabled data hosting applications.
• Managed Planview projects to modernize global IT networking, distributed antenna-based communications and the in Confidential of 2-way radio & VOIP system services.
• Integrated new Identity Access Management technology for application workflows.
• Utilized GxP and Agile delivery procedures to support Medical and Pharma production.
• Facilitated vendor software upgrades, implementing document control with SpringCM and other DocuSign apps.
• Implememted server workflows and configuration changes necessary to meet current Information Security and Data Privacy requirements. Coordinated SDLC efforts with Business leaders and Procurement to agree on vendor Service Level Agreements and leverage internal support teams.

Confidential, Glasgow, DE

Project Manager

Responsibilities:

• Project and product consultant in the Automation & IT R&D group, focused on improving performance of Regulatory Compliance for OEM Automation products using Agile techniques and Confidential .com integration for web apps.
• Integrated resource and financial resource management with Workday ERP toolset. Led Team GxP and ITIL quality procedure activities.
• Utilized Agile delivery metrics to accommodate frequently changing user & communication system requirements.
• Managed co-development technology projects for analytical instruments and sample delivery systems, requiring significant vendor interaction and use of DocuSign repositories like ContractSafe and SpringCM.

Confidential, Newark, DE

Deputy Project Manager

Responsibilities:

• As Deputy Project Manager on a major contract with the State of Delaware, I assessed business and design contractor documentation controls to ensure verification of deliverables and validation compliance practices were implemented thru the SDLC process.
• Incorporated electronic document signoff and cloud storage.
• Responsible for tracking and reporting of Independent Verification and Validation (IV&V) status, risks, issues and deliverables.
• Utilized Confidential Project to define and manage IV&V activities such as IQ, OQ and PQ thru client release cycles.
• Assisted with the production and communication of Agile process assurance reviews, software product validation as well as provide recommendations for improving the quality of deliverables.

Confidential, Wayne, PA

Project Management Office Deployment Lead

Responsibilities:

• In the role of IT Deployment Lead for SAP implementation project at their US Regional plants for global distribution, facilitated the GxP Agile Development, Testing and Support phases for warehouse and batch manufacture operations.
• Assisted business integration with HCM procedures and Workday resource planning automation tools.
• Responsible for tracking and reporting of status, risks, issues and deliverables.
• Utilized Confidential Project and ScrumMaster techniques to define and manage all activities thru business turnover and ongoing support. Managed contracts and other key documents using SpringCM toolset.

Confidential, Collegeville, PA

Project Management Technical Coordinator

Responsibilities:

• IT Project implementation coordinator for SAP implementation project at their US Regional plants, facilitated the SLDC Development and Testing phases in preparation for a SaaS Rollout of Consumer product distribution, DEA Licensing, EHR interfacing and support of OTC direct sales operations with Confidential .com.
• Facilitated specification, procurement and installation of site network upgrades and new installation with Clarity® infrastructure modules. Responsible for Agile tracking and reporting of status, risks, issues and deliverables.
• Assisted business data specification for migration of Legacy systems; utilizing functional description of client/server software interfaces and flat file uploads.

Confidential, West Chester, PA

Site Project Manager & Technical Consultant

Responsibilities:

• In the role of IT site leader for Mars implementation projects at their US Regional plants, facilitated the SLDC Rollout of architecture and web-based software to support an integrated Consumer Product distribution and OTC direct sales application.
• Implemented SaaS integration of SAP Supply Chain and multi-site Inventory Management custom software.
• Assisted business data cleansing and migration following finance and manufacturing reliability Kaizen workshops.
• Responsible for tracking and reporting of status, risks, issues and deliverables.
• Managed the logistics and installation of the LAN/WAN IT architecture to support the application and migrate from Legacy systems. Addressed post installation questions and concerns.

Confidential, Wilmington, DE

Project Manager & SAP Business Process Owner

Responsibilities:

• Project leader for DuPont’s implementation at their regional sites in the US, Europe and Latin America, led cross functional teams in enterprise architecture and web-based software to support multiple business capital investment program data migration. Incorporated Six Sigma DMAIC technology to improve business practices and reduce defects in procedures.
• Escalated and resolved technical break/fix functionality and configuration issues
• Incorporated project management and system development methodologies, such as SLDC, Scrum and Agile.
• Generated project, financial and issue resolution reports throughout the project lifecycle.
• Maintained safety standards and practices throughout installation phase.
• In lead IT engineering role, evaluated processes, QA systems, R&D pilot plant facilities and procedures, then obtained competitive pricing leading to a successful production facility startup with significant savings.
• Facilitated Engineering’s migration to an SaaS Expense Management system with Concur.
• Implemented Six Sigma DMAIC technology and Lean Manufacturing practices.
• Formulated, led and participated in engineering Kaizen workshops.
• Assisted Operations in the development of PFD and FMEA product performance analyses
• Sought reduction in instrument vendors and volume price reduction annual savings of $2.2M.