SUMMARY:

Challenging Systems Engineering assignment in the development of Network Management functions and their associated operations.

PROFESSIONAL EXPERIENCE:

Business Analyst

Confidential

Responsibilities:

• Wrote Tier 2 (functional), Tier 3 (detailed), requirements for new Domain 2 cloud based alarming system for ROADM and Fiber Network in support of 5G networks. End to End Correlation and Threshold based alarming algorithm requirements, wif performance constraints for the DCAE and PDAS project. Worked wif Operations team clients to assure feature coherence and identify new feature candidates.
• SME for MSA based alarm virtualization, Root Cause Alarm communication and ticketing. Designed thresholding mechanism that could be retrofitted for Policy based control. Created HeartBeat algorithms for SNMP and Restful API. Microsoft Azure Fundamentals Certified.

Business Analyst

Confidential

Responsibilities:

• Wrote Tier 2 (functional), Tier 3 (detailed), Business requirements for several different versions of an Confidential Rules Engine device non as RUBY.
• The telecommunications areas involved Trouble Ticketing, Customer Care, Digital Testing, NOC coordination, Mobility, DATA/IP, #2NCP Support, and SONET network alarming, and logical coordination of multiple layers of Operations Systems Coordination. Process oriented document creation and management became an area of particular expertise including mastery of RequisitePro and other internal tools.

Business Analyst Confidential /Comverse Technologies

Responsibilities:

• Acting as a technical expert on platform technologies used in an industry leading Billing System.
• Was instrumental in gaining compliance in Security related to the Credit Card Industry (PCI). Played a lead role in the creation of an integrated platform for administration and security of two large billing platforms, including the introduction of Role Based Access Control principles to the system, Sarbanes - Oxley supporting features, and flexible installation requirements.
• Wrote detailed (Tier 3 and 4) and functional requirements (Tier 1 and Tier 2) related to OAM&P features, and was involved wif several aspects of testing and customer introduction of Security system.

Technical Staff, Technical Product Management,

Confidential

Responsibilities:

• Acting as a technical expert to halp set the direction of the iProvision product line.
• Requires writing Tier 1 and 2 requirements, from market and business input, and halping to assure correct communication of the features to the product developers.
• Wrote requirements on provisioning of the infrastructure to support IP based services such as Voice Over Internet Protocol (VoIP) a
• Virtual Private Networks (IP-VPN); for land lines and wireless (GSM and CDMA) networks. Exposed to technologies such as CORBA, XML, SNMP, UML, JAVA, C, and HTML.

Systems Engineering, Confidential, Network Operations Systems

Confidential

Responsibilities:

• Acted as Product Manager for 6 months to provide technical expertise into the sales effort.
• Was the Tier 1 systems engineer for a suite of 18 products during the launch of their initial offering. Was the Tier 2 system engineer for an inter-domain configuration management system that provisioned multiple technology systems. Tier 4 systems engineer for detailed requirements on two network provisioning products. Was the lead MTS on data migration efforts, from conception to delivery.
• Interacted wif customers on a weekly basis to coordinate multi-product turn-ups. Initiated and administered department web page updated using HTML.

Member of the Technical Staff, Systems Engineering

Confidential

Responsibilities:

• Responsible for representing the transport technologies and strategies wifin the projects undertaken by the Network Architecture and Operations group. Participated in the description of the network operations environment, the establishment of the functional architecture, and the creation of application specific requirements as part of the TEP-6 Project (Kingdom of Saudi Arabia).
• Work involved aspects of integrating 16 existing, stand-alone network management systems and defining new features and interfaces to support real-time maintenance and provisioning activities. Participated in the definition of the Program Analysis technique of process engineering for working wif customers to get agreements on OAM&P requirements.
• Worked on unification of requirements between several Integrated Product Offerings (including several CLECs like Brooks and USOne), including leading a task force to map the direction for the ITM-PRM/ITM-NM interface and the evolutionary steps to get there.
• Contributed to the formulation of an Inter-Domain Management system and the work flows that pertain to the TMN related CM, FM, and PM (switching and transport) operations. Provided technical support for the ConfidentialCustomer Business Unit for interactions wif the customer on the OS support for the new transmission (i.e., LCT and OLS) and switching systems (Integrated PSTN and ATM core).
• The work involved orchestrating multiple product team support, coordinating and contributing to RFI/RFP responses, and investigating new technologies that represented areas of customer’s stated interest. Was the department Blood Donation advocate.

Systems Engineer

Confidential

Responsibilities:

• Participated in the creation of a new product in a task force like atmosphere, and several of the new product line spin-offs including these contributions: Writing requirements for the new operations system for the administration and maintenance of a network of digital cross-connect systems. First Systems Engineering contact for new customers.
• Produced new feature details working on North America High Rate, Low Rate and European (SDH) Rates. Did technical writing to produce the original documentation and materials; gave the original introductory for the new product line.
• Produced interface specifications and internal detailed and functional requirements for multiple interfaces to handle such functions as: to automate the provisioning of DACScan-2000 controlled network elements as specified by a higher level provisioning design system, to send alarms from the DACScan-2000 Controller to TNM, and to store and pass provisioning information to a test system (SARTS). Was the Quality and Inspection Coordinator and Systems Engineering MR administrator.
• Participant in BINOC planning, definition, and development of provisioning system interface requirements for the (DACScan®-2000/C Controller). Customers directly supported included: NYNEX, South Central Bell, Southern Bell, Belgacom, China, and Sprint. Lead a Process Improvements Committee.

Confidential

Systems Engineer

Responsibilities:

• Lead Systems Engineer for a product line of mature and new monitoring remotes Participated in product line investigation of measure/monitor strategy. Created new features requirements (i.e., algorithm for PM remote) and co-authored the PM Operations Guide. Provided the initial work on the NMU.
• . Worked on business justification for new products (i.e., DLC Satellite). Leader of Lab New Employee Assimilation Committee. Created proposals for products to provide access to remote digital test systems. Produced market needs and feature set analysis for a digital access system. Chairman of the New York Telephone - Special Services Showcase Measure/Monitor Subcommittee.