We provide IT Staff Augmentation Services!

Business Systems Analyst /project Manager Resume

SUMMARY

  • 20+ years of experience in Product Delivery, Project Management, System Analysis and Software Development
  • Industry experience is comprised of City and State Agencies, Housing, Education, Healthcare, Banking, Brokerage, Transportation and Public Safety
  • Creative Analytical Thinker; well organized wif good interpersonal
TECHNICAL SKILLS
  • .Net
  • C#
  • ASP.net
  • Visual Studio
  • MS SQL
  • Visio
  • MS Access
  • MS Office Suite
  • MS Project
  • SharePoint

PROFESSIONAL EXPERIENCE

Confidential

Business Systems Analyst / Project Manager

Responsibilities:

  • Operating in the dual role of BA and PM in supporting the Confidential Work and Accountability application (NYCWAY). In quick order, me was able to gather a thorough understanding of the complex Social Services infrastructure and the affiliated applications. NYCWAY is a legacy based system that manages Welfare recipients, back - to-work activities and the relationships wif the complex interfacing systems from New York State and other city agencies.
  • Responsible for interfacing wif front-line management and collaborating wif the Technical Teams, SMEs, Analyst and Procurement in defining the Statement of Work (SOW) and Deliverables for the RFI / RFP issuance.
  • Conducted detailed analysis on several processes to create a vast assortment of Specification Documents, System Design Documents, Detailed Process Flows, and Test Cases. Performed Requirements Elicitation, produced Stakeholder Surveys, Use Cases, Requirement Documents (BRD) and As-is and To-be Scenarios
  • Developed Test Scenarios, Scripts and Test Cases for the execution of User Acceptance Testing. Maintained traceability integrity from inception through testing (RVTM). Heavy interfacing wif the software vendor responsible for system replacement. Provided Oversight during the different testing stages. Resolved Deliverable and Budgetary issues while managing schedules. All done wifin a time-is-of-the-essence paradigm as the legacy system is phased out.

Confidential

Business Systems Analyst / Project Manager

Responsibilities:

  • Merging of systems due to the Confidential acquisition of the Confidential . Provided consulting support for the Off-loading of Canal applications and processes from the Confidential Thruway Authority onto Confidential . Worked to integrate applications from the two agencies, separating out many complex functions from the Thruway Authority. This included systems affecting Timekeeping, Payroll, Accounting, Human Resources, Benefits, Motor Vehicles (DMV), Billing
  • Scheduling and Vendor Management. Documented business processes, created data flow diagrams, implementation plans, schedules and resource utilization plans. Modeled data for business intelligence systems and interfacing. Used SQL to extract and manipulate files for rapid delivery to clients for loading onto internal databases
  • Created Project Plans and operational flows for current-state and future-state processes. Using two to four week sprints prepared documents for acceptance criteria and performed hands-on UAT. Prepared test scripts for real time dashboard, underlying data warehouse and
  • ETL processing. Created forms and screen mock-ups gatheird Business and User requirements; prepared the technical specifications for several of the Canals applications that were to be housed on the existing Confidential platforms.

Confidential

Business Systems Analyst

Responsibilities:

  • Provides the City agency wif Consulting support for several of their mission critical emergency systems; this includes the delivery and implementation of
  • a new configurable COTS application for the New York City Fire Department and the Police Department (PSAC2). The program was initiated by the City
  • f New York to meet the operational needs of the largest E9-1-1 emergency communications system in the United States, which handles more TEMPthan 11 million
  • calls per year. In a relatively short time, was able to ascertain an in-depth understanding of the PD/FD technology architectures, processes and workflows.
  • This encompassed Call-Taking, Dispatch Operations and the complex underlying subsystems (Computerized Triage, GPS Satellites, Logging and Recording, Workforce Scheduling and several more). Oversaw Budgets, Bill-Of-Materials, SOW/SLAs, Vendor agreements and solution delivery. Instrumental in managing the Requirements for several of the Program’s initiatives (Contour, Quality Center). Utilized a Requirements Management process to establish requirement’s baselines, manage and control changes, and generate reports and metrics. This included requirements elicitation and approvals, maintaining traceability (RVTM), GAP Analysis, Risk Management, Conversions/Interface Planning, As-is/To-be scenarios, and Test Plan creations. Provided Oversight
  • for the Testing and Implementation activities needed for application and hardware deployments. This entailed, establishing formal testing protocols for the
  • data entered from the external subsystems. Other roles consisted of establishing collaboration and remediation procedures, as well as supporting the PMO, SME’s, and Agency Stakeholders in the management of Deliverables pertaining to various implementation phases of this project. Set up tracking and work
  • flow processes on SharePoint. General BPR includes analysis of processes, documentation and methodologies pertaining to historical, current, and future
  • state operations

Confidential

Project Manager / Technical Analyst

Responsibilities:

  • Provided the Government agency wif consulting support for the DCPS school system. Created the Project Plan, interviewed SMEs and Stakeholders to get a better understanding of client operations and gather business requirements
  • Conducted CNS Mainframe application review to document processes detailing which Legacy applications were suitable for conversions onto .net platforms and/or pre-packaged solutions. This process consisted of reviewing a vast amount of CICS/DB2 and Batch COBOL programs and providing extensive Data Mapping and conversion protocols for migrations onto the Windows distributive platforms. Also, produced the Business and Functional requirements for converting/integrating certain home grown applications onto existing in-house
  • Enterprise modules. Extensive use of SQL for data validation of DB2 tables. Played a major role in Scope Planning, Definitions, Cost Estimations and setting up several RFPs. Also responsible for consultant evaluation, outlining the deliverables wif time schedules, and setting up the end user testing procedures for Quality Assurance. Managed a team of consultants for a large segment of these implementations. This included time-line management, deliverable adherence, and budget controls.

Confidential

Project Manager / Business Systems Analyst

Responsibilities:

  • Project Team that conducted the analysis, requirements management and platform recommendation for several of the Authority's major applications. These systems included the Integrated Tolls Revenue Control System, Employee Scheduling Program, Contractor Insurance Tracking System, and Customer Relations Help Desk System. Interrogated the front - ends, which were comprised of PowerBuilder, FoxPro and Clipper while examining the accompanying databases for the subsequent Enterprise conversions/integrations or new development onto the.Net platform. Managed a team of consultants to provide several deliverable based detailed specification and recommendation documents. Produced conversion documents, Dataflows
  • Data Definitions and ERDs. Created migration plan wif deadlines, technical expertise and pricing breakdown. This documentation was ultimately used in creating the RFP detailing the actual Statement of Work, Migration Plan, Deliverables, Dates, Staffing requirements, Application Requirements, Skill sets, Cost Definitions
  • and Quality Assurance measures. Large segments of each individual application s functionality were incorporated onto the PeopleSoft and SAP suites.

Confidential

Project Manager / Business Systems Analyst

Responsibilities:

  • vast array of technical solutions and methodologies for the Network. Business Analyst for several departments encompassing requirements gathering, development, technical documentation, managing, testing, user manuals, training, and monitoring security at user and system levels
  • Set up the Desktop support group. This included staffing and tracking software. Heavy interaction wif the user community, department heads and technical managers. Managed a team of programmers that developed applications in the following areas: (Inventory
  • Medical Board, House Staff, Employee Health Services, Managed Care, Outpatient, Ambulatory Care, Infection Control, Behavior Health and Human Resources). Accomplished via comprehensive SDLC methodologies.
  • All of these applications were implemented utilizing .Net front - end technology (ASP.net, C## and VB.Net) wif SQL databases.

Confidential

Business Systems Analyst / Project Manager

Responsibilities:

  • Forensic Clinical Case Management Computerization Project. Performed complete development and conversion for this application. This included overall business planning, recommendation document, budget management, implementation schedules, hardware and software, acquisition, cabling, internet set up, and training. The application was developed on a .NET platform wif VB.NET, C#, and ASP.NET as front-end and MS SQL as back-end. The application tracks and monitors individual child/parent cases throughout the five boroughs.

Confidential

Project Manager / Sr. Programmer Analyst

Responsibilities:

  • Provided the Project Management and technical support for converting an ADP out-of-house application into an in-house GEAC Payroll Package. Utilized experience of technology and the cost of running this application on a new platform as the basis for this decision
  • Defined the conversion deliverables and pay schedules. In addition to managing the project, performed a cost-analysis statement of savings attached wif the project over a 10 year period.

Confidential

Business Analyst / Project Manager

Responsibilities:

  • Managed team that supported a variety of applications for both Confidential and Mt Confidential Medical Centers. Played a major role in the conversion/implementation of several financial applications
  • During the Confidential / Confidential mergers
  • Supported the home grown Accounting system (UFRS) and played a major role in the PeopleSoft conversion. Set up data transfer, verification process for passing data between Medical Centers and parallel testing. Analyzed and made changes to several of the in-house programs in addition to modifying several systems.

Confidential

Project Manager / Sr. Programmer Analyst

Responsibilities:

  • Provided support to DBS Payroll/ Personnel and Flex Benefits System from Windows based environment. Setup FTP protocols for the upload and download of mainframe data to be used wif Microsoft Office. Installed and configured various applications onto the network servers and individual work stations
  • Developed the Employee Gift Stock Option System. Added Crossland Savings Bank onto Republic's Payroll system due to acquisition. Project Manager responsible for the conversion of in house Human Resource, Accounting and Payroll applications onto a 3rd party Vendor system for outsourcing
  • Also installed third party software for individual users to access the Oracle Database.

Smith Barney Shearson

Senior Programmer Analyst

Responsibilities:

  • Technical Team Leader for the Human Resource and Payroll systems. Provided support to the Confidential / Confidential payroll system. Duties consisted of setting up monitoring bi - weekly, semi-monthly and monthly payroll jobs
  • Installed information Expert an on-line check calc. Incorporated Smith Barney's employees (15,000) onto Shearson Lehmans(30,000) Payroll system and removed Lehman Bros due to the Smith Barneys /Shearson conversion
  • Made several in-house changes to programs, procs and JCL due to Confidential / INTEGRAL conversion. Also made modifications to Smith Barney data using Confidential DB2 files. Transferred payroll files (tape and DASD) from Smith Barney to Shearson system (NDM)
  • Developed CICS system to record employee sick, vacation and overtime information. Constructed the following Clist Subsystems (Bonds, Direct Deposit, Check Reversals and Account Master G/L interface).

Confidential

Senior Programmer Analyst

Responsibilities:

  • Project Leader for the install and conversion to the Genesys Personnel System. Wrote CICS programs for the Provider Credentialing system, which keeps
  • track of Doctor History, Specialization Associations. This system was packaged and distributed to other affiliated medical centers. Capture employee sick
  • and vacation hours. Replaced card reader wif online keypunch system. Customized Confidential s' G/L and A/P modules for the Accounting Department. Also
  • Developed Panels for operations to submit and restart payroll cycle jobs. Responsible for writing CICS programs as a major enhancement to the Universal
  • Fund Raising System. Supported and performed analysis/ maintenance of system. Also coded batch programs for the payroll area. Created Programs to

Hire Now