SUMMARY:

• Working as a Performance Engineer as a contractor in HCSC BCBSIL since from 2009 onwards in BCAG application performance management group thru Arrow Strategies Vendor, having 14 years of overall IT industry experience which includes more than Nine 9 years of performance engineering including performance testing experience in various domains includes Health care claims processing , Financial, Retail, Online Web based applications, Insurance, Large complex applications, Data Warehouse applications, E-Services, Portals and their Security.
• Substantial expertise in Legacy, 2-tier, 3-tier and N-tier web based application testing and development on Java, J2EE, SQL, PL/SQL, ASP, VB, HTML, and DHTML.
• Experience in using Rational Performance Tester, HP performance center tool, Load Runner and Borland Silk Performer for both web based and client server applications.
• Experience in using the software development process models like Rational Unified Process RUP , Agile and Waterfall software development process.
• Hands on experience in developing load test scripts using Load Runner, Rational Performance Tester, Neo Load, Jmeter, MSVS and Silk Performer tools.
• Experience in using the IBM Rational suite tools such as Rational Test Manger, Clear case, Clear quest and Rational Robot.
• Verified test logs after test scripts execution.
• Logged defects in Quality Center.
• Analyzed performance test results with solution architecture and business teams to meet SLAs.
• Maintained all testing artifacts of the testing process including test case designing, test results placed in central repository for reference.
• Worked in various applications using MS VSTS, SOA based Microsoft .NET, C platforms.
• Knowledge in using Test Team API module for the script of VSTS.
• Understanding of .NET/C functions in the performance test script of VSTS.
• Worked on Mainframes as a Tester using the program languages COBOL and JCL.
• Experience in setting up the jobs using JCL.
• Manual and performance testing for SAP applications.
• Experience in executing all kind of load tests work loads based on the requirements.
• Experience in working end-to-end performance testing from requirements identification to results delivery.
• Actively participated results analysis based on the performance metrics and suggested recommendations for the applications.
• Analyze performance monitoring Network, Database and application severs metrics
• Involved in the Performance test strategy based on the requirement specifications.
• Test Planning Process, Test Design, Performing tests and Defect Tracking and Correction.
• Possesses vast experience in Testing including Unit, Integration, System and Acceptance Testing. Performed all kinds of testing like Functionality, Usability, Reliability, and Performance for Client/Server and Web based applications.
• Expertise in testing in cross-platform and testing with different Operating Systems including Mac 8.2 Mac 10.
• Experience in calculating the Function points in a project, product and using the function points in Effort Estimation.
• Expertise in using Windows active directory, Remedy, VM ware and Remote Desktop.
• Extensive knowledge of process definition and process implementation in Software Development Life Cycle.
• Experience in Training, building and managing the testing teams.
• Good knowledge with Audits.
• Possesses a very good understanding of relational and distributed data base systems, distributed and client server architecture.
• Good Communication, presentation and analytical skills.

SKILLS:

Automated Testing

Tools: Rational Performance Tester, Load Runner 11.5 / 9.5, HP Performance center 11.5x/9.5x, silk Performer 2007, QTP 9/10, Quality Center, HP Performance Center, Test Director, Rational Appscan, IBM Rational Clear Case LT, Rational Clear Quest, Rational Test Manager, Rational Robot, Neo Load, Jmeter, MSVS

Monitoring

Tools:

Wily Introscope 9.x, Dynatrace, HP site scope, SPLUNK, JProbe

Software

Languages:

J2EE, JAVA1.X, C, XML, HTML, DHTML, XML, SQL, PL/SQL, JavaScript, ASP.NET, C

Server Side

Programming:

MS VSTS, JSP, Servers, IBM WebSphere, CITRIX

GUI:

Visual Basic, AWT, JSP, Shell Scripting, PERL

RDBMS:

Oracle11i, SQL Server, DB2

Web / App

Servers: WebSphere ,Web logic, Oracle 9i/10g Application Server, Microsoft IIS

Operating

Systems:

Windows 95/98/NT/2000, Windows Service Packs, Unix Solaris , UNIX Solaris HP-UX UNIX Solaris, AIX, HP-UX ,Linux, VMware

PROFESSIONAL

EXPERIENCE:

Confidenital

Performance Engineer Role as a contractor thru Arrow strategies vendor

• Currently working as a contractor in BCAG APM team and working as a performance tester cum coordinator for all the BCAG releases.
• Worked as Performance Test engineer in ETBS Load Performance Team
• Scripts design for Load Test using Load Runner
• Performed base lining and bench marking of the performance metrics according to business requirements.
• Load Runner Scripts Design for Blue Access employer BAE , Blue Access Member BAM , Care Planner web, Benefit Mall using RPT.
• Executed the scripts based on the Test execution Plans.
• Coordinating with the Devlopment, Database, LDAP, ECS teams during Test execution.
• Measured response times and add Transaction names in the script.
• Jmeter scripts execution based on the Development directions.
• Involved in Tuning Test activates and executed the scripts based on tuning procedure
• Verified test logs after test scripts execution.
• Identified the huge response time transaction during test execution.
• Analyzed test results with business teams to meet SLAs.
• Prepared the performance test plan / test scenarios based on the ETBS performance testing request form.
• Reviewed Load Performance QA artifacts at each phase of testing with BA and Test analysts including ETBS supervisor.
• Managed testing effort estimation for the BAE and BAM Project.
• Worked closely with architectural and application engineering teams to understand the application complexity and understand the performance requirements.
• Worked closely with Monitor group teams during test execution.
• Coordinated with developers to fix the problems and enhancing the application.
• Monitored the defect tracking process, troubleshot and generated customized graphs and reports.
• Identified the presence and cause of bottle necks in the applications.
• Suggested necessary performance recommendations to the application based on performance results.
• Measured individual page response times by inserting transactions pointers.
• Compared performance metrics collected before and after tuning of the application.
• Maintained Test Logs, Test Summary reports and participated in defect review, Status and GO-NO GO meetings.
• Environment: HP Performance center 11.5 /9.5,Load Runner 11.5/9.5, Rational Performance Tester RPT 7.0.1 and 8.0 , Java, Jmeter, DB2, Wily Intrascope 9.5/9.0.8, Mainframe JCL, HTML, JSP, CICS, EDI X12N 4010, Quality center 9.2 / 10.0 etc

Confidenital

Performance Engineer

• Involved in designing the automation frame work.
• Developed automated scripts for MDO reports module.
• Executed automated test scripts and validated with test results with the test data.
• Developed test strategy for MDO application using LoadRunner.
• Measured response times based on business requirements.
• Monitored all servers when load was executed.
• Trained other team members on automation script execution.
• Performed end-to-end performance testing for MDO, FPAP applications from identifying the performance requirements to delivering the performance results.
• Verified test logs after test scripts execution.
• Logged defects in Quality Center.
• Analyzed test results with business teams to meet SLAs.
• Tested Java applications for SAS based MDO applications.
• Executed the SQL queries on the backend for database testing for MDO application module.
• Utilized Agile testing methodology.
• Prepared the performance test plan based on the performance work order.
• Executed daily and weekly batch jobs for both current and historical data.
• Developed load test scripts using Mercury Load runner and executed Load test scripts.
• Reviewed QA artifacts at each phase of testing with SMEs, Team Lead and Implementation Managers.
• Measured the performance using CITRIX.
• Designed the Load Runner scripts using CITRIX protocol.
• Developed performance test scripts based on SOA based applications using MS VSTS platforms for .NET application.
• Worked on Load Test module in VSTS under Test types.
• Utilized Test Team API module in the script of VSTS
• Executed .NET/C code and using of VSTS where and when .NET/C code is useful in the performance testing script using Test Team API of VSTS
• Designed performance testing scripts using http protocol for MS VSTS platform.
• Managed testing effort estimation for the Merchandise planning project.
• Worked closely with architectural and application engineering teams to understand the application complexity and understand the performance requirements.
• Monitored servers using Load Runner and Third party diagnose tools like sysmon, perfmon, SQL profiler and stats pack.
• Performed base lining and bench marking of the performance metrics based on business requirements.
• Coordinated with developers to fix the problems and enhancing the application.
• Monitored the defect tracking process, troubleshot and generated customized graphs and reports.
• Reported Bugs to the development team using MS Excel and Word.
• Identified the presence and cause of bottle necks in the applications.
• Suggested necessary performance recommendations to the application based on performance results.
• Measured individual page response times by inserting transactions pointers.
• Compared performance metrics collected before and after tuning of the application.
• Maintained Test Logs, Test Summary reports and participated in defect review, Status and GO-NO GO meetings.
• Coordinated with program managers and software team to ensure latest software delivery for the integration

Environment:

QTP, Load Runner, SOA based .NET, ASP.NET, JavaScript, MS VSTS, HTML, Apache, IIS, TOAD, Oracle 10g, SAS Merchandise planning, IP, SAP

Confidenital

Performance Engineer

• Confidential application contains the information is likes Login, dashboard, Watch list, get Quotes, symbol lookup, Charts, Market pulse and News, measuring the response times for all these scenarios by customizing the load runner scripts and tested the application for all performance issues including pure performance, stress and stability as the application is developed in Java and Pyxis Platform.
• Developed automated performance test strategy.
• Designed Load Runner and Silk Performer as per business requirements.
• Involved in automation frame work using QTP.
• Executed automated scripts for application.
• Monitored the system performance using Load Runner monitor tool.
• Performed regression testing using WinRunner.
• Executed extensive backend testing using SQL queries.
• Developed test plan and test matrix for testing the application after analyzing requirements specification document.
• Executed test scripts for data validation, UI integrity, and content validation, in manual and automated modes, identified and reported software bugs and logical errors.
• Analyzed Used Case diagrams, UseTest Cases, Sequence diagrams, and Class diagrams while writing test plans.
• Involved as QA lead of seven 7 people and coordinated them successfully in efficient testing as well as resolving their day-to-day testing queries.
• Developed performance test scripts for SOA based .NET application using MS VSTS http protocols.
• Developed load test scripts using Mercury Load runner and Silk Performer
• Utilized result analysis in Silk Performer.
• Monitored the servers using Silk performer using System analysis module SAM and Third party diagnose tools like sysmon, perfmon, SQL profiler, stats and pack.
• Coordinated with Program Managers and Software Team to ensure latest software delivery for the integration.
• Prepared the performance test plan based on the performance work order.
• Developed test scripts using Load Runner for load test.
• Coordinated with developers to fix the problems and enhancing the application.
• Monitored the defect tracking process, trouble shooting and generating customized graphs and reports.
• Reported Bugs to the development team using MS Excel and Word.
• Compared performance metrics collected before and after tuning of the application.

Environment: QTP, Load Runner, Win Runner, MS VSTS, .NET,C JavaScript, HTML, Web sphere, SQL, Oracle 9i, UNIX Solaris , Linux, Neo Load

Confidenital

Test analyst/UAT Tester

• Confidential Inflow Manager ECIM Ver 5.0 is optimizing the cash for those who maintain a long relationship with customer s . It is a complex product for cash flow for any company. Mainly contains Admin, Main modules. Admin module acts as a Super user for creating users profiles, security settings, preferences giving for the main module, Workflow and report creation. Main module contains the actual part for Receivables, Collections, Preparing invoices, disputes, PTPs, preparing remainder letters, creation of tasks, calculation of balance due, over due, aging and buckets.
• Executed Automation test scripts using Win Runner for receivables module.
• Validate the scripts with real test data.
• Tested the reusable of the scripts for different builds.
• Designed receivables performance test scripts.
• Executed the performance test scripts according to business / technical team directions.
• Developed and executed test cases and test scripts for the front end GUI, backend database and WMQ Series.
• Used automated testing for performing regression testing.
• Performed a large number of SQL queries in Oracle and SQL Server.
• Developed scripts for the entire application.
• Developed test plan and test matrix for the whole application.
• Developed performance test scripts for MS VSTS .NET applications using http protocols.
• Gained an understanding of performance business requirements and identified the performance scenarios based on the requirements.
• Executed validation and verification scripts of the WMQ Series Objects at different stages.
• Developed automation test scripts using Silk Performer and Load Runner
• Utilized Result Analysis Module of Silk Performer.
• Performed all the Functional Testing, Integration Testing, End-to-End Testing.
• Identified and classified the defects and bugs as per the classification provided and reported to the developers.
• Worked closely with the Development Team, Business Analyst, and Managers and tried the best possible solution for the issues raised.

Environment:

WinRunner, Load Runner, Silk Performer, .NET,MS VSTS, ASP.NET, Windows 2003 Server, AIX 5.3, DB2 v8.1, XML, CVS

Confidenital

Senior Test Engineer

• Analyzed user requirement documents URD , software requirement specification document SRS and prepared system test plan by dividing the application into manageable units.
• Executed database testing using SQL and database functions.
• Wrote detailed test plans for the application under test.
• Enhanced the test cases by analyzing the Specification Documents.
• Developed scripts using Silk Performer and Load Runner
• Customized the automation scripts as per requirements.
• Developed, implemented and executed test methodologies and plans to ensure software product quality as per SDLC methodology.
• Involved in both manual and automated testing.
• Tested some of the extensions in Facets application manually.
• Created test plans and detailed test cases using Test Director.
• Performed Sanity testing on the builds before accepting the new builds.
• Performed builds on the application at regular intervals during the testing process
• Created Traceability Matrix to ensure that all the requirements are covered by the test cases.
• Involved in Regression and Functionality Testing on new builds using WinRunner.
• Created user defined functions for more maintainability of the application.
• Identified cosmetic and functional bugs during the entire testing effort.
• Reported the identified bugs using Test Director.
• Created and executed test scripts for smoke testing and User Acceptance testing.
• Communicated defects to the developers using Test Director.
• Participated in review meetings during the entire testing process.

Environment:

Win Runner 7.6, Test Script Language, Test Director 7.6, Java, Oracle 8i, SQL, Silk Performer, Load Runner, Windows, UNIX

Confidenital

Business Test Analyst /UAT Test Analyst

• This application was developed for generating important reports such as the Monthly Performance Reports MPRs . The MPRs evaluate the effectiveness of the business units within the National Service Center, in their effort to complete the customer related activities in a timely manner. These activities included underwriting, the creation of contracts, customer specific policy-year accounting and entering of customer billing rates into the accounting system MetFACS.
• CATS also assist in time and resource management. CATS is also used by management and Account Specialists for planning, by forecasting future workloads and precisely determining tasks that need to be completed by whom and when. This application is utilized for miscellaneous data gathering which includes gathering information on sold products, and supplying data to MetFACS which in turn help in projecting profitability as well as enhance actuarial assumptions used in pricing
• Executed and Implemented test cases and test plans.
• Reviewed the business requirements at the lower levels.
• Reviewed the process at Point of Sale and all the different activities performed.
• Trained and mentored the team members and guiding them through the SDLC and TDLC.
• Verified Audit Trials on POS Point of Sale were been performed.
• Reviewed and have a very good knowledge of the Stock and inventory systems and knowledge of the all the products and procedures and its warranty and its return policies and claims policies
• Verified and ordered system using CICS KAB Stock
• Ensured 100 compliance to all the Standard Operating Procedures SOPs relating to merchandising and sales attainment

Environment:

IBM Mainframes, DB2, IBM POS IBM 3663 , IBM CICS Customer Information Control System