SUMMARY

• A proven, self - motivated customer focused Professional with demonstrated success in Project Implementation Management & Vendor Management Operations, in the Fortune 500 arena. Skilled at implementing medium and large projects with excellent oversight and governance skills. Accomplished in managing, training and motivating of a cross-functional team of employees towards project success.
• Decision Making Business Process Improvement
• Strong Written & Verbal Communications Vendor Management/Operations
• Leadership Building Relationships
• Project Implementation Development Cross-Functional Team Management
• Problem Solving Analytical
• Risk Mitigation Project Tracking/Reporting

PROFESSIONAL EXPERIENCE

Confidential, Schaumburg, IL

Project Manager

Responsibilities:

• This was an infrastructure effort to confirm the migration of applications and then decommission servers in Confidential ’s Elk Grove Village Data Center. The scope involved an investigation of each server with Confidential ’s business and technical owners to determine the migration status of each application on the server, so the server can be decommissioned. Once approved tickets were generated to execute the decommissioning of the server.
• Scope of the project involved over 1,500 Windows and Linux Servers and approximately 2,000 applications

Confidential, Deerfield, IL

Implementations Project Manager

Responsibilities:

• Engaged to implement the installations of Confidential New Store IT Infrastructure; consisting of creating a store’s Bill of Materials, coordinating with Confidential teams and IT Partners, including Construction
• Low Voltage, Telephony, Network and Confidential Retail and Pharmacy Operations in the development of IT schedules and timetables. Our team coordinated with the Confidential IT installation vendor team on their installation

Confidential

Sr. Project Manager

Responsibilities:

• Following the successful transition of Confidential Field Service to Confidential, TISF’s continued project development and implementation of various projects within Confidential
• Projects included; Project Dunkin - POTS line conversion (1,163 stores), Drive Thru Audio Upgrade, New Store: IT infrastructure installation and NG 2.0 Cisco Phone Upgrade for Small Format Worksite Stores (35 stores)

Confidential

Project Manager

Responsibilities:

• Engaged to implement and manage numerous Telephony and Network related infrastructure upgrade projects included; Avaya Phone System rollout (235 stores), Duane Reade NG 1.5 AP Installation (385 stores), Project Dunkin - POTS line conversion (1,163 stores), Denser Wi-Fi Analysis (550 Stores), Drive Thru Audio Upgrade

Confidential, Oak Brook, IL

Consultant and Engagement Manager

Responsibilities:

• Scope was to lead a small team of Contract Consultants on a project to finalize the development of a Contract Compliance and Risk Management program for their clients, the US IT Procurement group. Areas of involvement included; Contract Administration, the development of an Access Database, Software Asset Management and Process and Procedure documentation.

Confidential, Northbrook, IL

IT Implementation Operations

Responsibilities:

• A senior member of confidential's Agency Technology Services team; accountable for managing operations related to the Agent PC asset portfolio, hardware procurement, inventory (Asset Management), supply chain and vendor management operations. overseeing the management of multiple, vendor sourced integration/warehouse and distribution centers and conducting vendor performance evaluations to ensure contracted Service Level Agreements are met. Key liaison between internal Agency clients, internal IT staff
• External service vendors and hardware suppliers. Responsible for management of the LAN and Desktop Printer Commodity, overseeing all printer procurement and bidding processes. My position was eliminated at the end of 2009 as part of a company-wide Reduction in Force.
• Managed Agency’s computer related inventory, valued at ~$250M. Responsible for forecasting and procuring new desktop components and maintaining the inventory levels of replacement and spare parts, necessary for our maintenance and repair operation MRO .
• Managed the operational component of an 8 month transition from a two vendor operation Confidential & CompuCom to a single integration/warehouse provider in 2006 CompuCom, reducing integration/warehouse expenditures by ~$3M annually.
• Key member of Agency’s Technology Strategic Planning Team; considered a subject matter expert on vendor relationships; sourcing/ management and warehouse/inventory operations. Consulting, on a regular basis, with Allstate’s Senior Agency Leadership on vendor performance and operations.
• Introduced inventory control measures resulting in a 37% reduction in inventory levels maintained and >25% in warehouse expenses, saving ~$300K annually

Confidential, Evanston, IL

Event Manager-Athletic Department

Responsibilities:

• Training and managing a staff of supervisors, ticket takers, ushers & security personnel for Northwestern’s 48K seat football stadium and 9K seat basketball arena. Staff size ranges from ~250 for football events and ~50 for basketball.
• Principal liaison with other university departments regarding game day crowd control operations.
• Source and oversee the staffs for other non-revenue generating events, including; Volleyball, Softball, Baseball, Soccer, Woman’s Lacrosse & Field Hockey as well as other university and outside events, which utilize Northwestern’s athletic facilities.