SUMMARY

• Product/Project Management professional with wide experience in the full life cycle of software development looking to provide competence in the areas of Product, Project or Relationship Management

PROFESSIONAL EXPERIENCE

Confidential

Product Management Consultant/Product Manager

Responsibilities:

• I was responsible for the definition of scope and functionality for Optimum online services and tools, as well as acting as SME and Product liaison for development efforts.
• Within this role, I created RFWs, RFPs, requirements and was involved in UI planning and oversight for online products for the presentation of linear and on - demand video assets as well as toolsets for business customers including integrated email marketing campaign functionality and telephony products.
• Other efforts included defining scope for the modification of customer-facing sites to support the release of a new set top box, which displays differing functionality and content depending on the customer’s home equipment.
• As well, a lot of my focus was put towards a multifaceted effort to redefine and modernize the entire Optimum online footprint, merging the functionality of four existing separate web sites into one. This “Unified Site” project allowed us to generate a state of the art presentation to the consumer while extending the ability to provide commerce and upsell opportunities.

Confidential

Project Management Consultant

Responsibilities:

• In the role of Project Manager, Deployment, I focused mainly on the management of efforts associated with the rollout of international websites for health care providers using site capabilities that extend functionality while adhering to a globally-used code base, improving cost effectiveness and centralizing support. Such capabilities include live/on demand Webinars, eDetailing and Self Detailing for manual/ scripted dissemination of product and therapeutic area information, and HCP Portal for centralization of sites.
• Efforts included managing offshore deployment, language translation services and in-market legal and regulatory requirements.
• In conjunction with the BT/PM role, I also was designated contact and owner of the Market Mngagement process, extending the liaison role to manage all phases of the deployment process including product demos, extending knowledge to the wider in-market teams and handling all business requests coming from the international markets.

Confidential

Product Management Consultant

Responsibilities:

• As Product Manager for the Optimum mobile application, I was responsible for the creation and updating of Product business requirements, maintaining the scope and definition of projects.
• As a member of the Strategic Product Design & Development’s Unity team, I provided liaison among Design, Development and Product to ensure an app that properly fit business needs as well as keeping an eye to industry standards and customer satisfaction.
• Specifically, the focus was on the analysis of various mobile platforms, particularly in the comparison of Android/iOS/Laptop and deviation benchmarking across Android OS rev’s and hardware/form factor differentials for performance, functionality and UI consistency.

Confidential

Sr. Project Manager

Responsibilities:

• In the role of Video Project Manager, I was the go-to resource for all efforts related to video and video publishing across all WSJDN sites (WallStreetJournal.com, MarketWatch.com, Barrons.com, SmartMoney.com and AllThingsD.com).
• As well, I provided liaison among all inter-related departments including Editorial, Ad sales, Ad operations, Technology, Support, Marketing, international bureau locations and any/all 3rd party vendors. Most significantly, I managed the creation, development and launch, the Wall Street Journal’s free cross-platform iOS and Smart/IPTV video app

Confidential

Sr. Project Manager

Responsibilities:

• In the role of project manager, I specialized in the Study/Analysis phase of product implementation, providing business and technical analysis, working with clients to redefine their business processes.
• Throughout these efforts I engaged with all client business units impacted by Rights Management, including Legal/Intellectual Property, Finance, Sales and Program Planning.
• Project deliverables included an Implementation Scope and Plan, along with a level-of-effort time and cost estimate to reach a go-live state in the client’s environment. Areas of scope included application configuration, integration with existing systems, legacy data migration and customization specifications.

Confidential

Project Management Consultant

Responsibilities:

• Design and creation of DARE Development Tools (“Dev Tools”) - a web-based application that provided a set of tools to SAS developers working with both static and live clinical data.
• Creation of MAP (Medical and Academic Partnership), which tracked medical grants in the form of Fellowships and Visiting Professorships across varying therapeutic classes. Managed the efforts of an offshore development team while acting as sole liaison for the Confidential HQ-based team.
• Creation of Dynamic Inventory Process for custom applications actively in use.
• Synchronization of server data to align with production/staging/test deployments of applications.
• Built self-sustaining business and technical processes to manage support contacts, roles and cascading notification procedures to be implemented in the case of application or server outage.
• Creation of an Application Total Cost of Ownership model that enabled decision support down to the application-level of granularity for over $72 million in 2007 expenditures, This model fed previously unavailable key analytics to upper management for global Cost Savings initiatives.

Confidential

Sr. Project Manager

Responsibilities:

• Working within the Business Development division, I was the primary contact for business partners, and the New York representative of eShare’s Business Development for any potential new partnerships.
• As Relationship Manager, my responsibilities included implementation of contractual terms of agreement, technical liaison for operational contacts, sales negotiation as an extension of partnership agreements, arrangement of co-marketing efforts and representation of partners’ needs with respect to internal eShare functions such as Product Management, Engineering, Marketing and Technical Support.

Confidential

Account Manager

Responsibilities:

• As Account Manager, I was responsible for Sales Support and project management tasks as well as the improvement of business processes, particularly in the areas of initial project analysis and the early stages of the management of client expectations for development efforts.

Confidential

Account Manager/Project Manager

Responsibilities:

• As PM, I was responsible for analysis and client satisfaction throughout the development process. As well, I was the author of all system documents and trainer of client end-users.
• Upon promotion to Account Manager, I took on the additional responsibilities of sales, marketing, cost estimation, contract negotiation and delegation of project roles.
• I became part of the Management Board (including the two principals), responsible for making decisions regarding the direction of the firm.

Confidential

Technical Writer/Software Analyst

Responsibilities:

• Development of Proposals on behalf of CitiBank in response to RFPs, in the area of Master Trust and Custody. Provided research across departments and wrote significant portions of the final proposals.