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Business Analyst Resume

SUMMARY

  • An IT analyst with 5 years’ experience analyzing, implementing, and supporting applications for large organizations.
  • An effective communicator who collaborates with external and internal stakeholders to analyze information needs and functional requirements and deliver the following artifacts as needed: Functional Requirements Document, Business Requirements Document, Use Cases, Process Flow Diagrams, GUI Interface designs.
  • Knowledgeable and highly experienced in disseminating technical information to non - technical audiences and work effectively with a cross-section of contributors including executive stakeholders, users, direct reports, vendors and technical contributors.

TECHNICAL SKILLS

  • Excellent Communicator
  • Relationship Building
  • Good Listener
  • Time management
  • Documenting & Writing Reports
  • Critical Thinking
  • Waterfall
  • Agile & Scrum
  • Problem-Solving
  • Presentation and Facilitation
  • User Testing & Training
  • Team Leadership
  • Requirements Analysis
  • Data Analysis
  • JIRA
  • Confluence
  • SharePoint
  • Slack
  • Teams
  • Snag IT
  • MS Visio
  • Windows Suite
  • Microsoft SQL Server Management Studio

PROFESSIONAL EXPERIENCE

Confidential

Business Analyst

Responsibilities:

  • Responsible for gathering requirements through interviews, requirements workshops, business analysis, documents analysis, site visits and workflow analysis
  • Collaborates with subject matter experts to discover, define, assess, and document business process optimization initiatives
  • Effectively utilizes MS Visio to create flow charts and use cases to identify and explain the interactions of all actors of the system
  • Communicates and collaborates effectively with end-users to analyze and interpret business needs and functional requirements to produce functional requirements document, business requirements document, use cases, process flow diagrams, GUI interface designs (Mock-up Screens)
  • Creates AS-IS and TO-BE business process flow diagrams, integrate process flow diagrams to show end-to-end business model and business process mapping including swim lanes
  • Experience in conducting GAP analysis, User Acceptance Testing (UAT)
  • Collaborate with the development team on API integration of third-party applications
  • Conduct Daily Scrum meeting, Planning Sessions, Backlog updates, User Stories updates, Continuous Integration, Continuous Testing
  • Utilize Software Development Life Cycle (SDLC) to configure and develop process, standards procedures
  • Assist Product Owner in Agile - Scrum based project development

Confidential

Business Systems Analyst

Responsibilities:

  • Managed backlog, roadmap and priorities and engages product and stakeholder teams to move towards a common vision.
  • Created user stories and acceptance criteria for the vendor of the ERP/CRM for modifications to the system
  • Collaborated with architects, developers, and QAs to ensure that solutions meet business and technical needs
  • Collaborated with the development team on API integration of third-party applications
  • Created business analysis documentation including use cases, process flows, data dictionaries, requirements traceability matrices, design documents and project schedules.
  • Created data flow diagrams for the system based on existing models, modified models, and upgraded models
  • Collaborated with the development teams to ensure clarity of requirements.
  • Assisted with continuous upgrade testing as needed to ensure expected functionality for clients
  • Assisted with developing test plans, test cases, manual testing to ensure changes which are made to the application meet client needs and that application integrity is maintained
  • Conducted user acceptance testing. Ensured changes made by developers are correct and meet business requirements

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