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Business Analyst / Architect Resume

SUMMARY

  • Decisive, action - oriented, and results-focused business professional offering extensive experiences in the technology industry. Proven abilities in planning, analyzing project scope, implementation, prioritization, interrupting requirements, business process design, and improvement. A true team and consensus builder with the exceptional ability to maintain the "big picture" goals while maneuvering all aspects of a complex environment.

TECHNICAL SKILLS

  • Requirements Gathering & Analysis
  • Data Analysis & Interpretation
  • Problem solving
  • Data Extraction & Conversion
  • Communication & Organization
  • S4 / Hana
  • Project Management
  • Organization & Critical Thinking
  • Data Quality & Compliance
  • Risk Management
  • Agile & Waterfall familiarities
  • Master Data Management (MDM)

PROFESSIONAL EXPERIENCE

Confidential

Business Analyst / Architect

Responsibilities:

  • Customer master data migration and conversion lead successfully retiring complex and fragmented global ERP platforms into a single global instance of the S4/Hana platform. Saving millions in infrastructure cost, improved inventory management and forecasting, improved revenue recognition, reduced risk, compliance, and customer satisfaction.
  • Primary subject matter expert for the customer reference data supporting our stakeholder’s programs in integration and conversion.
  • Manage and collaborate with external System Integrator ( Confidential ) on all aspects of customer master data conversion, integration, and migration.
  • Primary liaison lead with Business SME's, technical IT team, and end-users across America's region.
  • Evaluated cross-functional business requirements, business processes, and legacy system functionality to define and drive customer data migration strategy.
  • Directed table and data field mapping, and other mapping scenarios, ensuring technical and functional requirements are met.
  • Provided test and post-release functional and technical SME support to internal resources with enhanced experiences and guidance reducing customer impact.
  • Directed development and documentation of customer data business rules and metrics improving data quality by 60%.
  • Managed operations team to support data migration activities for all migrating ERP platforms.
  • Established operations monitoring and data quality practices in production environments.
  • Managed day to day workload, monitoring milestones, and critical dates to identify potential jeopardy of schedule and identify/mitigate risk.

Confidential

Business Analyst

Responsibilities:

  • Principle Americas End-to-End customer reference data lead to supporting our stakeholder's programs.
  • Analytics and consulting services to identify gaps, align standards, enhance performance, and improve the data quality of customer data.
  • Build and negotiated alignment on business requirements, plans, and deliverables.
  • Secure stakeholder endorsement to transformation planning and goals.
  • Delivered effective business stakeholder communication / MOC plans.
  • Collaboration and input into BI data requirements and in-house sales tools.
  • GERP Core Team Member supporting legacy platform retirement and data migration.
  • Mentored operation support team to help grow and refine the talents of junior members.
  • Developed migration strategy and tactical implementation with the collaboration of business and IT.
  • Collaborated with cross-functional teams to document business requirements and establish standard customer data migration profiles.
  • Mapped out data relationships and business data models to identify data gaps and inconsistencies.
  • Analysis and modeling of the NetSuite requirement are for customer, contact, and maintenance data.
  • Align source system data to NetSuite load templates, validate data availability, accuracy, quality.
  • Created and executed a data migration strategy to map and import legacy Autonomy data into the Netsuite application. Resulted in significant cost reduction to the company.
  • Lead offshore resources to design a cloud data environment (staging) in support of the Autonomy data migration.
  • Performed manual data extraction and conversion logic such as legacy product mapping, support fee, and customer master.
  • Create schedules that align with the overall project schedule and goals, align schedule, and deliverable to a cross-functional team.

Confidential

Director of HMIS/IT

Responsibilities:

  • Provided leadership and management of the Coalitions Homeless Management Information Systems (HMIS), and IT department.
  • Grew and mentored team resources to support growing HMIS and IT responsibilities.
  • Corrected upstream business processes affecting HUD data quality inputs and compliance issues.
  • Developed and implemented a new data quality and monitoring process.
  • Developed new measures and metrics reporting.
  • Created new policies and procedures that are relevant to HMIS mission and goals.
  • Delivered new HMIS infrastructure projects.

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