Business Analyst / Architect Resume

SUMMARY

Decisive, action - oriented, and results-focused business professional offering extensive experiences in the technology industry. Proven abilities in planning, analyzing project scope, implementation, prioritization, interrupting requirements, business process design, and improvement. A true team and consensus builder with the exceptional ability to maintain the "big picture" goals while maneuvering all aspects of a complex environment.

TECHNICAL SKILLS

Requirements Gathering & Analysis
Data Analysis & Interpretation
Problem solving
Data Extraction & Conversion
Communication & Organization
S4 / Hana
Project Management
Organization & Critical Thinking
Data Quality & Compliance
Risk Management
Agile & Waterfall familiarities
Master Data Management (MDM)

PROFESSIONAL EXPERIENCE

Confidential

Business Analyst / Architect

Responsibilities:

Customer master data migration and conversion lead successfully retiring complex and fragmented global ERP platforms into a single global instance of the S4/Hana platform. Saving millions in infrastructure cost, improved inventory management and forecasting, improved revenue recognition, reduced risk, compliance, and customer satisfaction.
Primary subject matter expert for the customer reference data supporting our stakeholder’s programs in integration and conversion.
Manage and collaborate with external System Integrator ( Confidential ) on all aspects of customer master data conversion, integration, and migration.
Primary liaison lead with Business SME's, technical IT team, and end-users across America's region.
Evaluated cross-functional business requirements, business processes, and legacy system functionality to define and drive customer data migration strategy.
Directed table and data field mapping, and other mapping scenarios, ensuring technical and functional requirements are met.
Provided test and post-release functional and technical SME support to internal resources with enhanced experiences and guidance reducing customer impact.
Directed development and documentation of customer data business rules and metrics improving data quality by 60%.
Managed operations team to support data migration activities for all migrating ERP platforms.
Established operations monitoring and data quality practices in production environments.
Managed day to day workload, monitoring milestones, and critical dates to identify potential jeopardy of schedule and identify/mitigate risk.

Confidential

Business Analyst

Responsibilities:

Principle Americas End-to-End customer reference data lead to supporting our stakeholder's programs.
Analytics and consulting services to identify gaps, align standards, enhance performance, and improve the data quality of customer data.
Build and negotiated alignment on business requirements, plans, and deliverables.
Secure stakeholder endorsement to transformation planning and goals.
Delivered effective business stakeholder communication / MOC plans.
Collaboration and input into BI data requirements and in-house sales tools.
GERP Core Team Member supporting legacy platform retirement and data migration.
Mentored operation support team to help grow and refine the talents of junior members.
Developed migration strategy and tactical implementation with the collaboration of business and IT.
Collaborated with cross-functional teams to document business requirements and establish standard customer data migration profiles.
Mapped out data relationships and business data models to identify data gaps and inconsistencies.
Analysis and modeling of the NetSuite requirement are for customer, contact, and maintenance data.
Align source system data to NetSuite load templates, validate data availability, accuracy, quality.
Created and executed a data migration strategy to map and import legacy Autonomy data into the Netsuite application. Resulted in significant cost reduction to the company.
Lead offshore resources to design a cloud data environment (staging) in support of the Autonomy data migration.
Performed manual data extraction and conversion logic such as legacy product mapping, support fee, and customer master.
Create schedules that align with the overall project schedule and goals, align schedule, and deliverable to a cross-functional team.

Confidential

Director of HMIS/IT

Responsibilities:

Provided leadership and management of the Coalitions Homeless Management Information Systems (HMIS), and IT department.
Grew and mentored team resources to support growing HMIS and IT responsibilities.
Corrected upstream business processes affecting HUD data quality inputs and compliance issues.
Developed and implemented a new data quality and monitoring process.
Developed new measures and metrics reporting.
Created new policies and procedures that are relevant to HMIS mission and goals.
Delivered new HMIS infrastructure projects.

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